Sr. Network Engineer Resume
|Desired Industry: Information Technology
|Desired Job Location: Carlsbad, California
||Date Posted: 3/1/2014
|Type of Position: Full-Time Permanent
||Availability Date: 15 Mar 2014
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, 50-75%
|Highest Degree Attained: MBA
||Willing to Relocate: Yes
Senior IT professional with over 20 years of ground-up success in consulting and business management. Continuous learner with a passion for innovation in risk management to drive bottom-line business results. An inspiring leader and articulate communicator with proven abilities in project management, senior administration, tier II/III escalation support, and troubleshooting for regional, national and multinational organizations. Exceptional levels of integrity, work ethic, and drive to achieve. Looking for position which requires both IT technical savvy and business acumen.
Transit Systems Security Security Liaison & Support (TSO) 2008-2013
Company Overview Transit System Security is a regional organization based in Southern California that provides security & law enforcement services to transportation clients in Southern California. This specialized agency employed 400 to protect the LOSSAN rail corridor, protecting more than 17 million passengers annually. Responsibilities handled:
Member to a team of professionals responsible for the day-to-day administration and maintenance of Pelco system and CCTV system while addressing high-pressure Homeland Security incidents.
General responsibilities: Liaision to other federal and state law enforcement agencies, CALEMA disaster support activities and following policies and procedures
Administration activities: physical security, client relations/support, change management, project coordination, facilitate meetings, created and presented multimedia reports to the public, and following federal and state government regulations.
Performed various field investigations of criminal, security, and anti-terrorism matters. Created official reports, offered court testimony and participated on joint task forces with various federal and state law enforcement agencies.
Communication and coordination activities: project coordination to ensure timely and efficient progression, interdepartmental communications and coordination, and timely reporting to the appropriated groups.
Escalation support activities: onsite and remote support, technical support and training of new professionals, and research and recommend various security measures for client as needed.
Additional duties: chain of custody documentation, regulatory compliance audits, analyzing data for security response to current/upcoming trends, resolving issues and directly negotiating SLA contracts.
Witt Group, Inc. Lead Consultant 2005-2008
Company Overview Witt Group, Inc. was a consulting services organization that provided a variety of services to various industries such as: financial services, security services, holistic healing services, IT support, as well as transportations & logistics. Responsibilities personally handled:
Technical consultant responsible for improving the existing business model and support of various mission-critical IT enterprise level technologies as part of the overall Business Plan.
Primary activities included researching, analyzing, and creating IT business plan to secure the correct applications to achieve needed enterprise requirements. The IT business plans included: effective KNE deployment, developing training programs, disaster recovery plan goals, and incorporating software needed to improve business sales.
Secondary activities included managing IT service contracts as needed, creating and maintaining database for customer relations, vendor relations, IT asset inventory audits and other IT documentation.
Hands-on activities included managing the expansion of IT support hiring/training, mentoring key non-technical management, negotiated new office location leases, creating IT business plan documents and IT equipment purchases.
Additional responsibilities and activities included but not limited to 2nd level support for general systems administration, as needed technical support/training of new technical professionals, 2nd & 3rd level support of various LAN/WAN issues.
Huntwine, LLC Technical Project Manager 2003-2005
Company Overview Huntwine, LLC was an internet based business providing various online services for business websites. Huntwine provided the first search engine to match food and wine on the internet. Responsibilities included:
Technical lead to IT personnel and solely responsible for creating the specifications documents, managing SDLC practices, debugging, and launch of custom website and search engine.
Technical responsibilities included, but were not limited to, test & verification of project deliverables, the installation, configuration, administration, and troubleshooting of various pre-launch issues.
Professional responsibilities included project management, maintaining project budget, hiring/firing IT personnel, department administration, writing IT department policies/procedures, documentation, and reviewing business reports.
Provided 2nd level support for general systems administration, as needed technical support/training of new technical professionals, 2nd & 3rd level support of various LAN/WAN issues.
SBC Communications, Inc. Network Communications Technician 1990-2003
Company Overview SBC Communications, Inc. (now AT&T) is an American multinational telecommunications corporation. AT&T, Inc. has a global presence in every country and territory in the world servicing millions of enterprise and multinational business corporations on six continents utilizing a complex global network infrastructure. Responsibilities handled:
Member to a team of 9 professionals responsible for the day-to-day administration and support of mission critical networking technologies in 57 locations as part of a complex, heterogeneous, telecommunications network infrastructure.
Direct responsibilities included administration and support activities to 12 Central Offices, performance analysis, development and project management activities, communication/coordination activities, and escalation support activities.
Resolved escalated Trouble Tickets performing as-needed configuration, installation, provisioning, implementation, and troubleshooting of failed voice, data, fixed-line, broadband and internet technologies.
Technical analysis activities included ad-hoc circuit/network re-design, creating MOP documents, performed on-site new equipment installation inspections, punch-list remediation, final Test & Acceptance, sign-off, and final walk-thrus.
Communication/coordination activities included: Represented department as SME during interdepartmental meetings, timely reporting to appropriated groups, created MOP documentation, and provided needed reports to management.
Performed escalation support activities: 1st level support to Senior Technicians, 2nd level support to NOC personnel, 2nd level support to Junior Technicians, 3rd level support to customers and mentored interns & new management personnel.
Other responsibilities: Guiding groups of local politicians, journalists, and school children through various Central Offices. Also acted as instructor to employees aspiring to be Network Technicians and to local FBI personnel on subjects of telecommunications infrastructure and network security.
Certified WAN Consultant Program LANWAN Professional
Master of Business Administration University of Phoenix
Bachelor of Science, Business Administration University of Phoenix
LARGE PROJECTS & ACCOMPLISHMENTS - HIGHLIGHTS
Consulted a cross-section for financial services companies (confidential), including banks and insurance companies, to design, implement and project managed various IT security risks associated to the financial industry.
Designed, implemented, and managed security site contracts, financial spreadsheets, audit checklists, and emergency response plans for U.S. Security Associates, Universal Protection, and Heritage Security.
Managed, upgraded, and implemented new device system for FedEx in Southern California via on-site training and negotiated project deployment with internal clients for 27 locations.
As an IT consultant to Chopra Center, was responsible for consolidating 3 product inventory systems, implementing a 4 department change-over to paperless systems and negotiated 3rd party vendors for distribution contracts.
Managed the Alarm system upgrade to the San Onofre Nuclear Power Plant. Achieving milestones, punch lists, database scrubbing (yielding a 4% increased performance), labor costs and met $1.7 million budget.
Performed project for the Titan 5500 digital cross-connect for 57 locations. Project included installation of loop NMA/NMS for NOC visibility, hardware upgrade of CPUs, converted from Tape to SSD backup, and configured v2 to v7 software upgrade. These upgrades were performed without powering down or taking this network equipment off-line.
TECHNICAL CERTIFICATIONS & SKILLS
Comp-TIA A+, Network+ and Security +
F.C.C. License - General RadioTelephone Operator
Network Equipment Installation Quality Inspector (INQUALOPS)
Cisco Certified Network Associate (CCNA) Routing & Switching, Voice, Wireless, Security
Cisco Certified Design Associate (CCDA) & Cisco Certified Design Professional (CCDP)
Cisco Certified Network Professional (CCNP) Routing & Switching, Security, Voice, Wireless
Certified WAN Professional (CWP)
TECHNICAL SKILLS DETAIL
Cisco Technologies: Cisco IOS, ASDM, Cisco ISR G1 & G2 Series, Cisco CatalystSeries, Cisco Nexus Series, Cisco Security Device Manager, Cisco Configuration Professional, Cisco ASA 5500 series.
Connectivity & Hardware: Exchange Server, Blade Servers, DNS Servers, DHCP Servers, Web ServersEthernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500, RC-24D, OC-3, OC-24, OC-48, OC-192, D-4 Channels, DSX-1, DSX-3, Titan 5500, MTM, DSL, ISDN, 5-ESS, DMS-100.
Network Technologies: TDM, x.25, CDP, Frame-relay, ACL, NAT, PAT, RIP, OSPF, EIGRP, BGP, MPLS, VTP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, NBMA, Sonet, VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, GLBP, VRRP.
Peripheral Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, VPN, Cisco ACS, VoIP, IP Phone, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP, RTP, SCCP, SRTP, UCCM, UCCX.
Monitoring Tools: Wireshark, Openview, Cacti, Nagios, VMware, F5, Cisco Works, Cisco Security Manager Suite, T-Berd, OTDR, TDR, Brownie, Dynatel and Crystal Reports.
Enterprise Technologies: Windows 3.1/95/98/2000/XP/VISTA/8, Exchange 2003/2008, DNS, WINS, Linux, Scanners, Desktop/Networked Printers, MAC, LogMeIn Central, GPMC, RDP, DFSR.
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