Project Manager - Information Technology Resume Search
Project Manager - Information Technology Resume Search
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Project Manager Resume


Desired Industry: Information Technology SpiderID: 70097
Desired Job Location: San Diego, California Date Posted: 9/12/2013
Type of Position: Full-Time Permanent Availability Date: 09/28/2013
Desired Wage: 130000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Highly recognized manager, project
manager, applications/systems analyst
with strong organizational, process and
project management skills. Continuously
applying best practices and
methodologies. Acquired over 15 years
of process and technology knowledge,
experienced in identifying and improving
operational and systems efficiency.
Proven leadership combined with strong
collaboration and interpersonal skills.
Experience in managing matrixed teams
comprised of analysts, engineers,
operational managers and executives.


Experience:
PROFESSIONAL EXPERIENCE

Pacira Pharmaceuticals, Inc., San Diego,
CA

Project Manager

03/2013-Present



Managed Salesforce Platform Strategy,
Document Management, Electronic
Signatures, and Human Resources (HRMS)
enterprise system selection and
implementations supporting Operations,
Commercial, Manufacturing, Quality, and
Human Resources teams. Increased ROI
through development of project
governance, requirements gathering and
executing business process efficiencies.
Managed relationship with project stake
holders, cross functional departments,
external agencies and outside vendors.
Coordinated the transition of completed
project phases to operations.





Sony PlayStation Product Development ,
San Diego, CA

02/2012-03/2013

Program Manager (Contractor)

Managed high profile infrastructure
projects from requirements through
implementation. Drove process and
project improvements, identifying and
developing process improvements and
automating systems. Managed business
and technical requirements. Managed
projects in fast paced IT environment
working with complex team structures and
aggressive deadlines. Defined and
implemented business processes, systems,
plans and tools incorporating Project
Management ( PMBOK), Business Analysis
(BABOK) and IT Service Management (ITIL)
methodologies . Implemented Clarizen a
SaaS Project Portfolio Management
system. Designed global project
management processes, templates, work
aids and mentored project teams .
Developed ROI justifications and managed
vendor relationships. Managed
requirements for Salesforce business
application implementation .


TechFlow, San Diego, CA
07/2011-02/2012
Senior Business Analyst (Contractor)

Identified process improvements and
developed business process
modifications. Managed requirements
elicitation and produced requirements
artifacts i.e. Charter, Requirements
Documents, Use Cases, Workflows,
Training Materials. Monitored and
controlled requirements throughout the
Software Development Life Cycle (SDLC).
Perform defect analysis to troubleshoot
system maintenance or develop
enhancement requests.


UCSD Transportation Services, La Jolla,
CA
04/2008-07/2011
Project Manager/Associate Director

Planned and implemented short and long-
term strategies for revenue generating
business unit. Led business continuous
improvement process and operational
efforts. Implemented the Balanced
Business Scorecard Initiative. Managed
operations consisting of $7 million cash
and 18 million in credit card sales.
Managed multiple customer service
centers. Led PCI compliance
creation/implementation procedures and
reporting management. Developed key
business and audit policies, procedures.
Administered CRM/Third Party systems and
integrations. Gathered requirements,
created RFPs, and managed the
procurement process. Mentored managers
and staff on: operational efficiency,
reporting requirements, performance
management. Administered and managed
Salesforce requirements.


UCSD Admissions, La Jolla, CA
11/2006-04/2008
Assistant Director of Admission
Processing

Led application and system and process
changes while working with external and
internal customer requirements. Managed
operations and strategic direction for
high-volume undergraduate admission
application process. Hired trained and
supervised staff; interacted with
multiple units to implement data,
developed process workflow and data
reporting procedures. Resolved
production issues, facilitate system
enhancements and process improvement
changes. Project Manager for Student
Affairs EDMS (Electronic Document
Management System).


UCSD External Relations, La Jolla , CA
10/2004-11/2006
Analyst/Auditor

Supervised donor communications,
developed audit process, documentation
and development of templates.
Documented donor communication process .
Administered the messaging content used
Chancellor/Vice Chancell or gift
acknowledgement system.


UCSD Biological Science, La Jolla, CA
03/2003-10/2004
Contract and Grants Specialist

Managed contract and grant proposals for
seventy-five assigned Scientific
Investigators, over 30 million in new
annual awards. Prepared
incoming/outgoing detailed proposal
budgets, project salary and benefit
costs. Evaluated agency requirements
and guidelines to assist faculty in the
preparation and submission of proposals
based on campus and agency policies.


Federal Bureau of Investigations, San
Diego, CA 08/2002-12/2004
Linguist Contractor

Served on special cases in an analytical
and linguistic role for TS projects.


Hitachi Data Systems, San Diego, CA
12/2000-11/2001
Business Systems Analyst

Developed requirements to identify
organizational reporting structures,
hierarchies and create view restrictions
on hardware solutions for newly
developed knowledge base. Collected
business requirements through focus
group meetings, stakeholder interviews.
Analyzed workflow efficiency to make
recommendations regarding software
selections and integration.


Education:
EDUCATION

B.S. Business Administration, Management:
San Diego State University (Dec .1999)


Skills:
SYSTEMS: Salesforce.com, Vana HRM,
Clarizen, SharePoint, HP Quality Center,
Service-Now, Confluence, Deltek,
Mindjet, Confluence, JIRA, Docusign
BUSINESS INTELLIGENCE PLATFORMS: SAP
Business Objects Crystal Reports, SQL
FRAMEWORK: Agile, ITIL, PMBOK
STRATEGIC PLANNING: Balance Scorecard
Implementation Experience
PROJECT DOCUMENTS: Scope Analysis,
Preliminary Scope Statement (PSS),
Functional Requirements (FRD),
Requirements Traceability Matrix (RTM),
Requirement Modification Document (RMD),
Release Notes, Training Plans, Peer
Reviews, etc.


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