|Desired Industry: Information Technology
|Desired Job Location: sicklerville, New Jersey
||Date Posted: 8/30/2013
|Type of Position: Full-Time Permanent
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, 50-75%
|Highest Degree Attained: Masters
||Willing to Relocate: Undecided
An IT professional with over 11 years of experience in configuration, installation, implementation, integration, administration, support, and troubleshooting of various technologies for medium to corporate enterprise environments.
Expertise in development of system documentation and creation of policies to meet the needs of dynamic and continuously changing environments.
Positive interpersonal abilities and excellent communicator who works well independently and as a team leader and motivator plus is adept at communicating to technical and non-technical audiences.
Excellent project management skills and ability to multi-task and work efficiently in fast-paced environment and prioritize responsibilities to meet management deadlines.
Professional Experience Detail
Data Systems International Onsite Technician (SI) 2012-2013
Company Overview Data Systems International is a pioneer in enterprise mobility with over six offices located worldwide and over 30 years in the IT industry. Data Systems International serves more than 1,100 customers that allow them to utilize their mobile devices in a profitable business-like manner. Below will be a list of responsibilities personally handled:
Member of team responsible for the administration, maintenance, and support of onsite mission-critical technologies.
General technical responsibilities included support and administration activities, installation and testing activities, as well as, coordination and communication activities.
Support and administration activities included any and all scheduled and as needed installation, configuration, administration, and troubleshooting of mission-critical technologies.
Installation and testing activities included functionality, compatibility, reliability, usability, security and other testing methodologies for wide variety of projects and technologies in numerous environments.
Coordination and communication activities included client relations/support, third party vendor relations, interdepartmental communications and coordination to ensure timely reporting to the appropriated groups.
Additional responsibilities and activities included, but not limited to, 2nd level support for general systems, and providing technical support and training of new technical professionals.
Quality Assurance Analyst, able to ensure new and existing product functionality
Working closely with development, business analyst and other QA team mambers to identify, report and troubleshoot problem.
Walmart Corporation Field Technician 1997-Present
Company Overview Walmart Corporation is an American multinational retail corporation that runs chains of various stores. The company is the worlds third largest public corporation and the biggest private employer in the world with over two million employees with revenue of over $469B as of 2013. Below is a list of responsibilities personally handled:
Part of a team responsible for the administration, maintenance, support, and troubleshooting of various mission-critical technologies deployed across various Walmart locations.
Technical skills and activities include scheduling as needed hardware/software administration, support, maintenance, installation, upgrade, and troubleshooting; including hardware break fix, software conflicts, and network connectivity.
Professional responsibilities include documentation, following corporate policies and procedures, change management, add moves/changes, and scheduling as needed reports to management.
Family Planning Council Network Administrator 1999-2011
Company Overview Family Planning Council is a private, non-profit organization that provides financial and other administrative support to a wide range of organizations and programs throughout the Philadelphia region. Below will be a list of responsibilities personally handled:
Technical lead to team of professionals responsible for the management, configuration, maintenance, and support of various LAN/WAN technologies within an enterprise LAN/WAN environment.
General responsibilities included troubleshooting/resolution activities, administration and support activities, as well as communication and coordination activities.
Technical troubleshooting and resolution activities included identifying issues with hardware, software, and/or network system problems and following procedure to resolve issues as required.
Technical lead for administration and support included overall management of any and all scheduled and as needed installation, configuration, administration, and troubleshooting of mission-critical technologies within an enterprise LAN/WAN environment.
Communication and coordination activities included managing database of current contracts and projects for various departments, third party vendor relations, and interdepartmental communication.
Additional responsibilities included, but were not limited to, 2nd level support for general systems administration, as needed technical support and training of new technical professionals, and 2nd/3rd level support for various LAN/WAN related issues.
Certified WAN Engineering Program LANWAN Professional
Master in Information Technology Management University of Phoenix
Bachelor of Science in Information Technology University of Phoenix
Technical Skills Detail
Connectivity & Hardware: Cisco 3900, Cisco 2900, Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500.
Cisco Technologies: Cisco 3900, Cisco 2900, Cisco 1900, Cisco 800, Cisco Catalyst 6500, Cisco Catalyst 5500, Cisco Catalyst 4900, Cisco Catalyst 4500, Cisco Catalyst 3000, Cisco Catalyst 3100, Cisco Nexus 1010/1010x, Cisco Nexus 2000, Cisco Nexus 3000, Cisco Nexus 5010, Cisco Nexus 5020, Cisco Nexus 5548P, Cisco Nexus 5548UP, Cisco Nexus 5596UP, Cisco Nexus 7000.
Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), OSPF Virtual links, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, MPLS, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, Sonet, VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP.
Peripheral Technologies: AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, VoIP, IP Phone, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP,RTP,SCCP, SRTP, UCCM,UCCX
Juniper Technologies: JUNOS, Juniper E-Series, Juniper M-Series, Juniper MX-Series, Juniper T-Series, Juniper E120, Juniper E320, Juniper ERX1440, Juniper M160, Juniper M320, Juniper MX480, Juniper MX2010, Juniper MX2020, Juniper T4000, Juniper TX Matrix, ScreenOS.
Monitoring Tools: Finisar, Wireshark, Remedy, Openview, Cacti, Nagios, VMware, Solarwinds, F5, Cisco Works.
Desktop Technologies Windows 7, Vista, XP, 2010, NT, Windows 2008, 2003, 2000 Servers, Nexten, Lotus, Visio, Akamai GTM, Sonic Wall Global Management System, Symantec Ghost.
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