Director - Information Technology Resume Search
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Director Resume


Desired Industry: Information Technology SpiderID: 69745
Desired Job Location: Doral, Florida Date Posted: 8/11/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 155000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
Analytical, innovative, and results-
focused professional, with verifiable
successful career in all facets of
project management and software
development lifecycle. Accustomed to
providing innovation, strategic
planning, and execution of IT
development, applications, and
operations management as well as
continuous process improvements and
applications lifecycle management. In
pursuit of securing a challenging
position within diversified areas of
learning and development training,
leveraging skills and knowledge in
strengthening client relations. Well-
versed in English and Portuguese
languages; conversant in Spanish.


Experience:

PROFESSIONAL EXPERIENCE
CARNIVAL CRUISE LINES, MIAMI, FL, USA
Manager, Project Management Office (PMO)
2006–Present
Provide strategic oversight and
direction to all phases of project
management functions, including PMO
processes and activities within the
infrastructure teams at Carnival Cruise
Lines Information System Engineering,
Operations, and Shipboard Technology.
Supervise the administration of project
management framework, processes, and
tools. Play a lead role in managing the
infrastructure project portfolio.
Facilitate training of project managers
and IT managers on project management
methodology and best practices. Build
and maintain harmonious working
relationships with project managers and
other PMOs.
- Conceptualized strategy in
overseeing infrastructure projects to
identify and address all business needs
for IT infrastructure services
- Presided over the ship building
program for information systems, which
included the full IT environment,
merging the management of infrastructure
and applications for the entire ship
- Designed and produced the
transformation roadmap and portfolio of
IT Infrastructure projects with
approximately 107 projects across eight
technology verticals
- Expertly completed the IT
infrastructure improvement and migration
—the Carnival Destiny-Sunshine
revitalization—in cooperation with
Carnival Corporation refurbishment
project management director as well as
Carnival Cruise Lines Marine Operations
teams in charge of the ship
- Led the execution of the
disaster recovery and business
continuity across the Carnival Cruise
Lines areas, including the later
relocation of the DR Datacenter
- Developed and implemented a
complete KPI dashboard reporting
structure for IT infrastructure projects
- Served as infrastructure liaison
for the application development teams to
support channel of gap between diverse
projects
- Held responsibility in
overseeing the program to review and
upgrade the infrastructure and capacity
for all of carnival’s channels, such as
Carnival.com, goccl.com, and others
- Played a leadership role as
manager of social media tools and
technologies by
- Designing, developing, and
implementing successful social media
programs;
- Staying up-to-date with
constantly evolving technologies in
online social networking, the
blogosphere, search tools and Web 2.0;
and
- Communicating with clients to
create innovative, effective campaigns
- Managed the development of
project to integrate internet access
onboard ships with emphasis on social
media in order to leverage the guests’
content and to realize marketing
strategies, aiding the recovery of
Carnival brand in the space
- Provided support to business
units in achieving a strong, visible
social media presence and creating
concepts with viral potential
- Supervised and monitored monitor
online public relations and ensure the
success of pilot

CITRIX SYSTEMS INC., FORT LAUDERDALE,
FL, USA
Lead Project Manager 2004–2006
Took charge of employing the new project
management office-operations.
Communicated with chief information
officer about the project portfolio
management, business processes, and
technology architecture and governance,
Sarbanes-Oxley compliance standards, and
technology policies and procedures.
Oversaw the project portfolio and
resource allocations while conducting
cost and benefit analysis decision-
making.
- Managed the development and
implementation of IT governance
principles and process, including active
buy-in and involvement of senior
business leaders in Governance Strategy
Council
- Checked and verified
organization technology architecture
purpose and business benefits
- Supervised the execution of
corporate data center relocation,
reengineering operational processes, and
investing in cost-effective new
automation to increase agility and
service quality.
- Led the IT merger project and
monitored the integration of merger-
/acquisition-related facilities into
corporate campus with ancillary
operations in India and Asia

BANK OF AMERICA, CORAL GABLES AND
JACKSONVILLE, FL, USA
Infrastructure and Project Manager
2000–2004
Held full responsibility in overseeing
the network computing design-engineering
process during FleetBoston Financial
merger with Bank of America to achieve
companywide systems standardization.
Systematized design quality metrics and
estimated project cost and schedule.
Worked closely with the service
integrators and subject matter experts
to develop high- and low-level designs
compliant with technology architecture
standards. Established direction for
network computing group deliverables and
prospected technological and operational
feasibility of proposed solutions. Acted
as liaison among the project, business
partner, and technical infrastructure
teams.
- Determined and resolved critical
security issues that redefined directory
structure, security permissions and
approval process, and consolidated
servers
- Demonstrated expertise in
handling systems implementation and
server and network monitoring projects
- Successfully saved $600K in
overall cost by implementing faster
infrastructure to improve system
response
- Setup and configured Internet
banking infrastructure with redundant
security and safety provisions to enable
real-time access to customer accounts,
thus minimizing expenses by $200K.
- Generated $1.3M annually by
effectively operating the automated
routine processes
- Redeveloped and managed
telecommunications and data services;
installed hardware to reduce
infrastructure expense by 33%
- Made significant contribution in
executing the first-ever business
recovery plan that included the ability
to relocate the entire operation during
an emergency
- Established a reputation by
earning High-Performer ratings each year
for superior performance and customer
satisfaction



EARLIER CAREER
CLARO S.A. (FORMERLY TELET S.A.), PORTO
ALEGRE, BRAZIL
Assistant Project Manager
ASSEX TRADING INC., ROCKVILLE, MD, USA
Network Administrator


Education:
EDUCATION
Master of Arts in Political Science,
Minor in International Administration
UNIVERSITY OF MIAMI, CORAL GABLES, FL,
USA

Bachelor of Science in Information
Technology
PONTIFICIA UNIVERSIDADE CATOLICA DO RIO
GRANDE DO SUL, PORTO ALEGRE, BRAZIL


Affiliations:
PROFESSIONAL AFFILIATION
Project Management Institute


Skills:


Key strengths include:
- Full project life cycle
background as a partner and manager of
large-scale IT projects, consistently
producing quality deliverables on
schedule and well under budget
- Progressive leadership and
global experience in strategic planning
and execution of various applications to
support business systems, strengthen
organizational capabilities, and
maximize organizational efficiency
- Hands-on practice in business
process improvements and efficiencies
using the most cost-effective, value-
added IT solutions
- Proven effectiveness in building
consensus, partnering with cross-
functional teams, and working
collaboratively at all levels to assess,
plan, and implement IT solutions
- Technical proficiency with
project management software solutions


Additional Information:
PROFESSIONAL TRAINING
Gartner Enterprise Architecture Summit
Gartner PPM and IT Governance Summit
ITIL Service Strategy Qualification v2
Project Management Professional (PMP)
Franklin Covey 7 Habits Training
Emergency Management, Incident Command
System 100, 200, 210, 700 and 800
(FEMA.gov)


AWARDS AND HONORS
United States Coast Guard (USCG):
Achievement Award | Commandant Letter of
Commendation (2)
Meritorious Team Commendation (4) |
Auxiliary Service Award (4)



ACTIVITIES
United States Coast Guard Auxiliary Boat
Forcers, Operations Commander, Division
6 (Miami-Dade)


Reference:
Available upon request.


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