Assistant Manager - Information Technology Resume Search
Assistant Manager - Information Technology Resume Search
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Assistant Manager Resume


Desired Industry: Information Technology SpiderID: 69648
Desired Job Location: San Pedro, California Date Posted: 7/31/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 85000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Seasoned, proactive, and detail-oriented
professional offering career-long
history of delivering quality assurance
management and services that exceeded
client expectations. Demonstrate
expertise in managing staff; analyzing
project requirements and specifications;
identifying and tracking defects; and
administering manual testing of various
applications. Exemplify strong
communication skills in conveying
project objectives and initiatives.
Leverage in-depth leadership skills in
directing high-caliber team to ensure
prompt completion of projects while
maintaining alignment with client needs
or specifications. Thrive at working
closely with colleagues and other
stakeholders to facilitate work
processes. Possess solid capability in
developing strategic solutions to
address issues and guarantee productive
results.


Experience:

PROFESSIONAL EXPERIENCE

HYUNDAI CAPITAL AMERICA, Irvine, CA
ASSISTANT MANAGER, IRVINE, CA APR
2012–PRESENT
- Take accountability of project
specifications and requirements
analysis, as well as team members test
plan and case review and approval.
- Lead a team of 20 onshore and
offshore resources on the company’s
largest initiative of replacing the
current originations and servicing
systems.
- Coordinate with Project
Management Office (PMO) to convey
quality assurance (QA) status and
project needs.
- Administer project defect review
meetings to discuss necessary actions.
- Work collaboratively with
analysts, programmers, and PMO personnel
to guarantee system changes validity.
- Perform human resource
functions, such as hiring employees and
contractors and training new QA
resources.
- Facilitate training and
mentoring of new employees and
contractors on highly sophisticated
systems and procedures.
- Function effectively as System
Administrator for HP Quality Center
11.0.
- Received promotion from senior
quality assurance analyst to assistant
manager for providing expert oversight
to the Quality Assurance team on major
projects of the company.
- Progressively headed a team of
16 onshore and offshore resources that
resulted in successful execution of a
complete overhaul of the consumer facing
websites and update for Hyundai Motor
Finance and Kia Motors Finance mobile
sites, with no post release defects.

SENIOR QUALITY ASSURANCE ANALYST,
IRVINE, CA MAR 2010–MAR 2012
- Hired by Hyundai as permanent
employee designated in overseeing the
upgrades to Daybreak and Oracle Siebel
CRM.
- Accomplished project
specifications and requirements
analysis; preparation of test case
verification in collaboration with other
team members; and manual test of web-
based and non-web-based applications.
- Monitored and analyzed system
defects to determine possible
resolution.
- Validated system changes by
coordinating with analysts, project
managers, and programmers.
- Regularly conferred with upper
management regarding project operations
and status.
- Trained and guided new employees
and contractors in utilizing highly
sophisticated systems and procedures.
- Fulfilled the role as System
Administrator for HP Quality Center
11.0.
- Obtained a top performer award
at Hyundai in September 2010 and earned
selection as one of the 12 employees
nationwide to represent the company in
Rookie Forum in Korea.
RYTE PROFESSIONALS, HYUNDAI CAPITAL
AMERICA, Fountain Valley, CA
CONTRACTOR, QUALITY ASSURANCE ANALYST,
FOUNTAIN VALLEY, CA OCT 2008–FEB-
2010
- Oversaw Daybreak upgrades, a car
loan servicing application as a quality
assurance analyst.
- Tracked and analyzed system
defects and reported to upper
management.
- Completed detailed analysis of
project specifications and requirements.
- Carried out various tasks, such
as test cases preparation and execution
as well on web-based and non-web-based
applications manual test.
- Teamed up with analysts and
programmers concerning validity of
system changes.

INDYMAC BANK
SENIOR QUALITY ASSURANCE ANALYST,
Irvine, CA MAY 2004–OCT 2007
- Promoted to senior quality
assurance position accountable for
implementing and managing departmental
processes for quality and testing
issues, as well as in communicating with
the management.
- Presided over the analysis of
project specifications and
identification of daily tasks and
priorities which involved software
testing and specification compliance.
- Concentrated on software quality
problems prevention by determining and
recommending possible solutions.
- Facilitated consistent manual
testing of web-based and non-web-based
applications.
- Worked on proper data
verification databases in back-end of
the system using SQL.
- Maintained coordination with
business analyst to guarantee the
completeness of requirements, as well as
with system users and programmers for
system validity
- Formulated and executed
comprehensive test cases, functional,
black box, and coordinated UAT.
- Provided training and guidance
to new employees on highly sophisticated
systems and procedures.
- Took charge of projects
delegation and supervised team members.
- Evaluated and drafted business
requirements to anticipate client needs.

QUALITY ASSURANCE PROGRAMMER ANALYST,
Pasadena, CA OCT 2001–APR 2004
- Assumed full responsibility in
conducting systems and specifications
analysis; creating, developing, and
executing test cases; and directly
reporting to upper management regarding
project development.
- Constantly tested and assessed
diverse web-based and non-web-based
applications.
- Verified and evaluated proper
data in the back-end of the system.
- Efficiently corresponded with
system users and programmers for system
validity.
- Generated and delivered business
reports to upper management and
colleagues.


Education:
PROFESSIONAL DEVELOPMENT

International Software Testing
Qualifications Board (ISTQB) Certified
Tester
Franklin Covey 7 Habits for Managers



Affiliations:
-----


Skills:
CORE COMPETENCIES

Leadership, Training, and Team Building
| Documentation and Report Generation |
Test Case Development and Verification
Interpersonal Collaboration and
Relations | Conflict Resolution and
Decision-Making | System Changes
Validity


Additional Information:
TECHNICAL ACUMEN

Platforms: Windows Vista, XP, 2007,
2010
Languages: SQL Server 7.0 and SQL
Server 2000 | VBScript, JavaScript,
ASP.NET, ASP, Oracle
Software: Microsoft Office Suite
(Word, Excel, PowerPoint, and Outlook) |
Microsoft Visio and Project
Oracle Siebel CRM | Daybreak | LeasePak
| HP Quality Center 11.00 Administrator


Reference:
Available upon request.


Candidate Contact Information:
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