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IT Professional Resume


Desired Industry: Information Technology SpiderID: 69510
Desired Job Location: Milwaukee, Wisconsin Date Posted: 7/22/2013
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
An IT professional with over 10 years of professional and technical experience in engineering, configuration, integration, maintenance, escalation support, and troubleshooting of various technologies for medium to corporate enterprise environments along with project management, change management, and vendor relations.


Experience:
BHS, Inc. On-Site Analyst (BA) 2012-Present

Company Overview – BHS, Inc. was founded by industry leaders to set a new standard in search, career placement and flexible staffing by delivering coordinated staffing solutions with a commitment to project completion and success. BHS, Inc. operates in over 11 states utilizing a complex multi-area network infrastructure that services the world’s largest financial institutions. Below will be a list of responsibilities personally handled:

• Part of a team of analysts responsible for responsible for the day-to-day business processes and infrastructure.
• General responsibilities include, but are not limited to, documentation, change management, administration and maintenance of several technologies, rules and regulations compliance, and scheduling as needed reports to management.
• Documentation activities and responsibilities include gathering and recording business requirements, as well as creating and drafting various training materials for staff and end-users.

Collabera Consulting Lead Analyst (LBA) 2010-2012

Company Overview – Collabera Consulting is a fast growing, end-to-end information technology services and solutions provider working with leading Global 2000 organizations from the Banking & Financial Services, Telecommunications & Media, Technology, Energy & Utilities, and Manufacturing & Retail domains. Collabera operates across more than 25 offices and 4 world-class delivery centers in the U.S., UK, India, Singapore, and Philippines. Below will be a list of responsibilities handled:

• Lead analyst to a team responsible for the day-to-day assessment and recommendations for improving overall business and network performance and functionality.
• Technical analysis responsibilities included technical design and implementation of various technologies, task development and management, and analysis of security standards for LAN/WAN devices.
• Professional responsibilities included change management, documentation, following corporate policies and procedures, project management, add moves/changes, client relations/support, and scheduling as needed reports to management.

Micrographic Sciences, Inc. Project Lead/Analyst (PM) 2002-2009

Company Overview - Micrographic Sciences, Inc. is dedicated to providing comprehensive value-added services that satisfy the increasing demands of various management technologies. They are a regional company that provides over 30 years of experience in consulting services to professional and enterprise corporations. Below will be a list of responsibilities personally handled:

• Project lead to a team responsible for the day-to-day development and implementation of various technologies and devices for various financial institutions.
• General responsibilities and activities included, but were not limited to, project management, change management, documentation, the providing design, strategy, architecture, and management of development and implementation of various technologies/products; as well as technical training of staff and asset management.
• Project management activities included task development and management, budgeting, project coordination to ensure timely and efficient progression, third party vendor relations, and interdepartmental communication and coordination.
• Asset management activities included developing and maintaining relationships with current and future vendors, managing the purchase of hardware/software products, ensuring company assets properly maintained, and maintaining documentation/invoices for equipment.
• Special projects and accomplishments included increasing revenue from existing customers by 800%, designing virtual site for financial institutions used for disaster avoidance, and created a product suite development plan that successfully coordinated sets of on-site visits, business trade shows, and professional/corporate associations.


Education:
Bachelor of Business Administration in Management Information Systems University of Georgia
Bachelor of Arts in Political Science Armstrong State College


Skills:
• Cisco Certified Network Professional Security CCNP Security
• Project Management Expert PME
• Certified WAN Professional CWP
• Cisco Certified Network Associate – Wireless CCNA – Wireless
• Cisco Certified Network Associate – Security CCNA – Security
• Cisco Certified Network Associate CCNA
• Disaster Recovery Expert DRE
• Server Administration Specialist SAS
• Client Support Expert CSE
• Vendor Relations Expert VRE
• FBI – InfraGard InfraGard


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