Computer Technician - Information Technology Resume Search
Computer Technician - Information Technology Resume Search
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Computer Technician Resume


Desired Industry: Information Technology SpiderID: 68539
Desired Job Location: Carrollton, Georgia Date Posted: 5/7/2013
Type of Position: Full-Time Permanent Availability Date: 05/07/2013
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
A challenging and rewarding position as a Computer Technician


Experience:
Randstad 4/2013-5/2013 Assembler/Diassembler
Removing electronic components (hard drives, printed circuit boards, etc.) from computers and repacking them in a warehouse environment.
11/2012-1/2013 Helpdesk Technician
Troubleshooting tax software for customers. Installing software, mapping drives, repairing and rebuilding databases, sharing folders and setting up permissions for those folders, resetting passwords. Working with PC operating systems. Using Teamviewer to remote into client computers to resolve their issues.
Wipro 5/2012-7/2012 Modem /Helpdesk Technician
Troubleshot modems for customers having problems connecting to the internet. Configured routers and modems for customers. Used ICAD for the clientsí problem and resolution ticket tracking system for each call. Used a remote assist program called GoToAssist to sometimes help customers to resolve their issues
NCR 6/2007-11/2011 Warehouse/Depo POS/Computer Repair Technician
Ability to break/fix any component of PCs, printers, scanners, monitors, LCD monitors, UPS, thin clients, etc. Installed memory, hard drives, CD-ROM drives, video cards, sound cards, network cards, main boards, processors, thermal mechanisms, firmware, lasers, etc. in POS computer systems. Set up and staged cash registers, cash drawers, scanners, printers, and monitors. Tested, troubleshot, and repaired all components of the POS stations such as printers, computers and laptops, bar code scanners, tri-light poles, ATM/safes (accepting and returning currency), scales, digital/video cameras, and universal power supplies. Troubleshot and ghosted software on hard drives using Symantec software. Set up TCP/IP addresses on computers and network printers. Used an Oracle database to capture a customersí electronic componentís problem and the resolution achieved, the customersí account info, parts used, time taken to repair, etc. Familiar with all Windows operating systems (Windows 95-Windows 7). Some experience shipping and receiving products.
Abacus 2/2007-6/2007 Warehouse/Depo POS/Computer Repair Technician
Ability to break/fix any component of PCs, printers, scanners, monitors, LCD monitors, thin clients, UPS, etc. Installed memory, hard drives, CD-ROM drives, video cards, sound cards, network cards, main boards, processors, thermal mechanisms, firmware, lasers, etc. in POS computer systems. Set up and staged cash registers, cash drawers, scanners, printers, and monitors. Tested, troubleshot, and repaired all components of the POS stations such as printers, computers and laptops, bar code scanners, tri-light poles, ATM/safes (accepting and returning currency), scales, digital/video cameras, and universal power supplies. Troubleshot and ghosted software on hard drives using Symantec software. Set up TCP/IP addresses on computers and network printers. Familiar with all Windows operating systems (Windows 95-Windows 7). Some experience shipping and receiving products.

First Level Technology 11/2003-2/2007 Warehouse/Depo POS/Computer Repair Technician
Ability to break/fix any component of PCs, printers, scanners, monitors, LCD monitors, thin clients, UPS, etc. Set up and staged cash, registers, cash drawers, scanners, printers, and monitors. Installed memory, hard drives, CD-ROM drives, video cards, sound cards, network cards, main boards, processors, thermal mechanisms, firmware, lasers, etc. in POS computer systems. Tested, troubleshot, and repaired all components of the POS stations such as printers, computers and laptops, bar code scanners, tri-light poles, ATM/safes (accepting and returning currency), scales, digital/video cameras, and universal power supplies. Troubleshot and ghosted software on hard drives using Symantec software. Set up TCP/IP addresses on computers and network printers. Also installed VoIP telephone systems. Familiar with all Windows operating systems (Windows 95-Windows XP). Some shipping and receiving products.
Strategic Staffing Solutions 8/2003-8/2003 PC/Network Technician
Upgraded point-of-sale (POS) and Horizon programs on various POS computers for cafeterias in the Atlanta Public
School System. Set up and configured Cisco switches and routers.
Photocircuits Corporation 7/2002-2/2003 CAD (AOI) Operator
Inspected printed circuit boards for any defects using CAD machine and NT 3.5 computer for a company that produced these boards for the automotive industry
Express Personnel 3/2002-7/2002 CAD (AOI) Operator
Inspected printed circuit boards for any defects using CAD machine and NT 3.5 computer for a company that produced these boards for the automotive industry
Fitel (Randstad ) 1/2001-5/2001 Call Center/Customer Service Rep
Called customers to make sure their order for fiber optic cables were correct
Coweta County Schools 8/1996-11/2000 PC/Network Tech Installed,troubleshot, maintained, repaired, and provided network support for both PC compatible and Apple computer systems. Experience troubleshooting AS/400 computers. Worked with servers, desktops, towers, and laptops on both PC compatible and Apple computers. Experience with troubleshooting, diagnosing, configuring, and replacing components of a computer such as memory, floppy drives, hard drives, CD-ROM drives, sound cards, network cards, video cards, mother boards, processors, power supplies, etc. Troubleshot and repaired most name-brand printers. Worked with DOS, Win 3.x. Winí95, Winí98, Win NT, Win ME, Win 2000, Win XP, Mac OS 6.0 Ė 9.x operating systems. Performed operating system upgrades such as Win 95 to Win 98, Win 98 to Win 2000, Win NT or Win XP, etc. Worked hubs, repeaters, switches, bridges, routers, gateways. Know how to make patch cords and cables (Cat-3, Cat-5, and Fiber-optic). Experience with PC imaging and ghosting programs (Nortonís ). Experience formatting and partitioning hard drives. Experience working with software packages such as MS Exchange, Outlook, Outlook Express, Netscape Navigator, Internet Explorer, PC Anywhere, Norton Utilities, McAfee Virus Scan, Microsoft Works, and Microsoft Office Suite (Word, Excel, and Access). Kept inventory for all hardware for the school location in database. Some telephone troubleshooting but mostly onsite experience
Vince Hosiery Mill 4/1984-9/1988 and 11/1990-8/1996 Knitter
Responsible for knitting socks on computerized knitting machines in a production environment
Mill, Villa Rica, GA
Burger King 6/1989-10/1989 Waitress
Considerable public contact taking orders, running register, and cleaning dining room
Kroger 3/1985-9/1985 Deli Worker
Considerable public contact taking customers orders, cutting meats, and cleaning dishes in deli kitchen
Captain Dís 5/1983-
3/1985
Cashier
Considerable public contact taking orders, running register, and cleaning dining room
Maryon Mills 2/1979-5/1983 Inspector and Turner
Inspected and turned socks to ensure quality product
Pizza Inn 10/1978-2/1979 Waitress
Considerable public contact taking orders, running register, and cleaning dining room
Chalkline 6/1978- 9/1978 Inspector and Package
Inspected jackets to ensure quality product and enclosed them in plastic bags
Happy Dipper Ice Cream Shoppe 10/1977-5/1978 Waitress
Considerable public contact taking orders, running register, and cleaning dining room



Education:
West Georgia College 1978-1980, 1987-1990 BS in Computer Science
Carroll Tech 1997-2000 Electronics Certification
Central High School 1974-1978 Diploma, Honor Graduate


Skills:
A+ Computer Service Certified Technician


Candidate Contact Information:
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