Help Desk Professional - Information Technology Resume Search
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Help Desk Professional Resume


Desired Industry: Information Technology SpiderID: 68289
Desired Job Location: detroit, Michigan Date Posted: 4/17/2013
Type of Position: Full-Time Permanent Availability Date: 05/01/13
Desired Wage: 25,000
U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
I want to employ myself in a Help Desk or Information technology to utilize my BSIT in computer information technology and my A+ certification


Experience:
Silicon Alley Recyclers
Computer Tech Volunteer
12/2012-Present

Learn to wipe and configure Hard Drives, troubleshoot and repair Computers, Laptops and Printers. Test Monitors, perform System Upgrades, load, unload, and organize inventory in a friendly and productive work environment. I got computer experience from working for this charity that provides computer systems and electronics to needy families, Churches, Schools and other non-profits.

Legal Shield, Southfield, Mi
10/2009 - 10/2011 Sales Rep

My job was to make cold calls every day over the phone to promote business to Legal Shield. I was to pick up deals from different business and bring them to the office for a sponsor to go through and visit to make money.



Summit Merchants Solutions, Detroit, Mi
03/2009 - 06/2009 Salesman

At Summit Merchants Solutions in conjunction with Visa and MasterCard my job was to promote myself throughout Detroit and outer Detroit and its surroundings areas selling credit card and reprograms of swiping equipment to local area businesses.

Pizza Hut, Southfield, Mi
1/2000 - 10/2007 Maintenance Worker

Placed specified ingredients into mixing machine bowl preparatory to mixing. Stopped machine and placed dough into proof box to allow dough to rise. Cut out and weighted amount of dough required to produce pizza of desired thickness. I also washed dishes, mopped floor, and took out trash as needed.

Us Postal Service, Detroit Mi
12/1991 - 01/1992 Mail Sorter

Sort mail from a large assortment of mail in a large bin and mail scheduled for delivery the days following when the mail is sorted in the correct baskets and scheduled to be delivered at the correct times.

Detroit Public Schools, Detroit, Mi
6/1990 - 8/1990 Maintenance Crew

Working near Detroit public highways and near places where lage areas need to be mowed where cars drive by. The grass is mowed by hand and raked by several people together and bagged by them too. Trash is also picked up by people with long single still rods and then put in separate bags separate from the trash.

Goodwill Industries, Detroit, Mi
12/1997 - 12/1999 Packaged material and products manually.

Job training on a 2 hour daily paid job at 3.35 for training on industrial work on how to bag screws and count and mark then on pieces of paper in rows of five. Bagging the screws is part of the industrial process.

Detroit Public Schools, Detroit, Mi
6/1991 - 8/1991 Maintenance Crew

Job Duties - Work near Pershing High School and other Detroit Board of Education school buildings. I have to cut grass, rake grass, and pick up trash around several school buildings for 3.35 dollars and hour every Monday through Friday.


Education:

Global Information Technology
Software Training Center certificate
Completed training CompTIA A+ 2009
Essentials and IT Technician


Bachelors of Science in Information tech.
Major: Computer Information Technology
University of Phoenix, Mi
Graduated 2008

Pershing High School Diploma
Major: Computer Science
Graduated 1988

Degree
Major: Clerical Training
ARC, Detroit, Mi
Graduated 1999

Degree
Major: Industrial Work
Goodwill Industries, Mi
Graduated 1999

Certifications
CompTIA A+
Date Certified
March 29,2013







Skills:
I can type 40 words per minuet. I also have taken courses in JAVA,HTML,UNIX,SQL,C, and C++.


Additional Information:
Related Courses

Critical Thinking and computer logic, Computers and information processing, Programming concepts, Computer Programming 1&2, Database concepts, Database management systems, SQL for business, Network and telecommunications concepts 1&2, Introduction to Unix, Windows networking, Web programming 1&2,Applied studies in information technology.


Reference:
Available upon request.


Candidate Contact Information:
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