Program Manager - Information Technology Resume Search
Program Manager - Information Technology Resume Search
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Program Manager Resume


Desired Industry: Information Technology SpiderID: 68188
Desired Job Location: Marietta, Georgia Date Posted: 4/9/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 115000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Highly talented and accomplished
professional, powered with broad-based
experience in project management and
program management. Offer equally strong
qualifications in developing and
implementing effective strategies to
optimize business processes, elevate
efficiency, and improve quality while
significantly reducing cost. Demonstrate
keen expertise in delivering
simultaneous, large-scale, mission-
critical projects within the constraints
of scope, quality, time, and cost.
Leverage out-of-the box thinking and
hands-on management skills; expert at
leading, motivating, and coordinating
technical teams to provide innovative
software messaging solutions and ensure
total customer satisfaction. Enjoy
challenges, possess keen eye for detail,
and extremely able to multitask in
fiercely competitive, multi-platform,
and fast-paced environment.


Experience:

PROFESSIONAL EXPERIENCE

Confidential - ATLANTA, GA, USA
A United Kingdom-based leader in mobile
messaging solutions

Project Manager May 2007ĖPresent

Display unsurpassed management expertise
in handling the entire project life
cycle from planning stages through
execution, monitoring, and closure.
Oversee the completion of statement of
work documents, project plans, and
effort estimates for the pre-sales team.
Assume full responsibilities in ordering
hardware and third party software and
services. Demonstrate proficiency in
utilizing Microsoft Project to organize
project schedules, as well as with
PMTracker system for in-house project
management system. Carry out internal
and external project reporting, progress
and performance on cost including
quality. Supervise daily activities of
the Project Team to develop their
competencies and achieve their maximum
level of potential.

Significant Accomplishments:
- Led all initiatives to complete
the messaging solution delivery projects
in a highly dynamic environments for
Tier 1 customers such as AT&T and Sprint
- Recognized as a liaison with the
customerís Project Team on project
progress and deliverables, as well as
with support and R&D organizations in
Europe to ensure on time delivery of
planned software and bug fixes
- Set strategic direction in the
design, implementation, and maintenance
of an in-house project management
reporting system using Microsoft Access
and SQL serve to generate financial,
quality, and status reports

LGR - ATLANTA, GA, USA
A company that provides business
intelligence tools to wireless carriers
that analyze their CDR data for the
purpose of improving network planning
and optimization processes


General Manager Oct 2005ĖMar 2007

Spearheaded and mentored a team of 6-8
employees, while attending to key tasks
of arranging work schedules; delegating
specific duties; and conducting
performance evaluation to determine
development and areas of improvement.
Determined staffing requirements:
interviewed, recruited, and hired
employees to optimize operational
efficiency. Fulfilled various office
administrative duties from ordering
office supplies to paying bills.
Maintained frequent interaction with the
product development team to ensure
customerís total satisfaction.

Significant Accomplishments:
- Optimized teamís efficiency and
overall performance, leading to drastic
improvement in the companyís bottom line
while meeting the customerís
expectations
- Planned and coordinated weekly
meetings with the project sponsor at
AT&T
- Built and cultivated long-term
quality relationship with the customers
and with key vendors such as HP and
Oracle by addressing their concerns in a
timely manner

MTN SOUTH AFRICA - JOHANNESBURG, SOUTH
AFRICA
A wireless GSM and UMTS carrier with
operations in many countries through
Africa and the Middle East

National Manager, Radio Network Planning
Apr 1998ĖSep 2005

Expertly managed a program of to up to
1200 site builds, while concurrently
handling site upgrade projects annually.
Presided over the radio equipment
forecasting and ordering while managing
a BTS swap program. Utilized strong
negotiation skills in dealing with
hardware and site build vendors.
Verified all quotations and site build-
related requisitions. Took full
management accountability for the
network planning activities of RAN
Engineering Team of seven regional teams
consisting of 20530 engineers. Applied
dynamic leadership talents to the team
of four people, responsible for handling
program management, site build
quotations, and project workflow
administration. Demonstrated in-depth
knowledge of latest developments and
technology. Completed reports and
statistics on radio network quality,
budget, and project progress.

Significant Accomplishments:
- Played a vital role in creating,
maintaining, and implementing a rolling
three-year plan for MTNís cell site
build out, which would be supportive of
the boardís strategic objectives
(including ROI) and network KPI levels
- Appointed as the budget holder
for national radio network rollout,
amounting to $50M to $60M annually
- Consistently maintained the site
build cost for a period of six-year from
1998 to 2004
- Initiated the development of
detailed costing models for various site
build categories that tracked all
materials from aviation lights, to
brackets and equipment shelters
- Exemplified remarkable
negotiation skills to achieve reasonable
prices on materials and services
- Improved site selection
techniques, increased the use of RF
equipment functionality, re-utilized
older radio equipment, and leveraged the
use of existing infrastructure
- Served as an integral member of
the core team, responsible for the
design and deployment of the 1st phase
of MTNís 3G network
- Directed and coordinated the
seamless deployment of picocells and DAS
systems into MTNís network
- Rendered high level of
assistance in the design and test of an
in-house project workflow administration
system for the cell site build program
- Conceptualized and implemented a
cost effective technology renewal
strategy
- Gained comprehensive
understanding of the cell site build
process from tower foundation to antenna
installation and positioning
- Collaboratively worked with the
following team to achieve solid bottom
line results and optimize efficiency:
- Implementation Team to reduce
costs through innovative site design,
choice of materials and technology,
selection of alternative vendors, and
others; as well as to monitor site build
vendor performance and quality issues
- Site Acquisition Team on
environmental impact assessments, and
problems with zoning issues, aesthetics,
and others
- Customer Services Team and
regional network managers in order to
ensure that feedback from strategic
customers was used to inform and develop
the build-out strategy


Education:

EDUCATION and CREDENTIALS

BACHELOR OF SCIENCE IN ELECTRICAL
ENGINEERING
- University of the Witwatersrand,
Gauteng, South Africa

CERTIFICATE IN PROJECT MANAGEMENT
- University of Pretoria, Gauteng, South
Africa

Project Management Professional (PMP)
Certification


Affiliations:
-----


Skills:
CORE STRENGTHS

- Project Management Office (PMO)
Organization - RAN Cellsite
Rollout Program Administration
- Technical Support and
Troubleshooting - Continuous
Performance and Process Improvement
- Leadership, Training, and Team
Building - Budget Control
and Implementation
- Time Management and
Prioritization - Quality
Assurance and Regulatory Compliance
- Strategic and Tactical Planning
- Conflict Resolution and
Decision-Making


Additional Information:
TECHNICAL PROFICIENCY

Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook, Access, and Visio)
| Microsoft Project | Microsoft Lync
BMC Remedy | SQL Server and Oracle
Database Design | SharePoint | Cisco
WebEx


Reference:
Available upon request.


Candidate Contact Information:
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