IT Professional - Information Technology Resume Search
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IT Professional Resume


Desired Industry: Information Technology SpiderID: 68168
Desired Job Location: Minneapolis, Minnesota Date Posted: 4/8/2013
Type of Position: Full-Time Permanent Availability Date: now
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: None Willing to Relocate: Yes


Objective:
An IT professional with over 10 years of
experience in engineering,
configuration, installation,
integration, implementation,
administration, escalation support, and
troubleshooting of various technologies
for small to corporate enterprise
environments


Experience:
Global Information Network
Network Engineer
1998-Present

Company Overview Global Information
Network is a regional company that
provides installation, configuration,
and troubleshooting for various
professional corporate businesses. Below
will be a list of responsibilities
personally handled:

 Technical lead to a team of
professionals responsible for the day-
to-day administration and support of
various mission-critical technologies
for various professional corporate
businesses.
 Technical responsibilities
include, but are not limited to,
configuration, installation, setup,
maintenance, and troubleshooting of
various technologies and devices for
small organizations, research
hardware/software, server configuration,
technical training of end-users,
hardware break fix, and software
resolution.
 Professional responsibilities
include, but are not limited to,
managing/coordinating schedules and
projects for employees, documentation,
asset inventory, and client
relations/support.

Dahl Consulting, Inc.
Escalation Support Tier II
1995-1997

Company Overview Dahl Consulting, Inc.
is a leader in innovative workforce and
staffing solutions tailored specifically
to their clients unique and ever-
evolving needs. Dahl Consulting, Inc.
has service offerings that allow them to
be flexible in providing simple and
affordable solutions. Below will be a
list of responsibilities personally
handled:

 Member to a team of
professionals responsible for the day-
to-day administration and support of
various mission-critical technologies
located within a local area network
(LAN) environment.
 Technical responsibilities
included, but were not limited to,
installing, configuring, administration,
and troubleshooting of various devices,
escalation support, research
software/hardware, software resolution,
and hardware break fix.
 Professional responsibilities
included, but were not limited to,
change management, asset inventory,
documentation, following corporate
policies and procedures, and scheduling
as needed reports to management.

Compuware
Escalation Support Tier II
1989-1994

Company Overview Compware is an
engineering consulting and software
development company specializing in
solutions for various complex problems.
Compuware works with many small and
large engineering groups that include:
automotive, electrical, appliance,
equipment, and more. Below will be a
list of responsibilities personally
handled:

 Member to a team of
professionals responsible for the day-
to-day administration, support, and
maintenance of various mission-critical
technologies located within a local area
network (LAN) environment.
 Technical responsibilities
included, but were not limited to,
administration, maintenance, and support
of various server systems, escalation
support, hardware break fix, and
software resolution.
 Professional responsibilities
included, but were not limited to,
client relations/support, documentation,
change management, scheduling as needed
reports to management, and following
corporate policies and procedures.
 Special projects and
achievements included, but were not
limited to, working on a conversion
between AS400 to Windows 1.1 for IBM.

Fourth Shift Corporation
Technician (P)
1984-1989

Company Overview Fourth Shift
Corporation is a Minneapolis-based
global application software company that
designs, develops, markets, and supports
fully integrated e-business solutions
for manufacturing companies. Fourth
Shift software is licensed in more than
3,700 customer sites. Below will be a
list of responsibilities personally
handled:

 General responsibilities
included, but were not limited to,
change management, client
relations/support, scheduling as needed
reports to management, following
corporate policies and procedures, and
documentation.
 General technical
responsibilities included, but were not
limited to, developing manufacturing
software product on PC, escalation
support, database recovery/repair,
technical training for end-users, and
more.


Education:
Certified WAN Engineering Program
LANWAN Professional
Bachelor of Science in Computer Sciences
and Electrical Engineering Technology
Mankato State University


Skills:
TECHNICAL CERTIFICATIONS & SKILLS
Cisco Certified Network
Professional Troubleshoot
CCNP TSHOOT
Certified WAN Engineer
CWE
Certified WAN Professional
CWP
Cisco Certified Network
Associate Voice
CCNA Voice
Cisco Certified Network
Associate Wireless
CCNA Wireless
Cisco Certified Network
Associate Security
CCNA Security
Certified WAN Associate
CWA
Cisco Certified Network
Associate
CCNA
Windows System Engineer
WSE

TECHNICAL SKILLS DETAIL
Connectivity & Hardware: Cisco
3900, Cisco 2900 Cisco 1900, Cisco 800,
Cisco Catalyst Series Switches, Exchange
Server Blade Servers, DNS Servers, DHCP
Servers, Web Servers Ethernet, Fast
Ethernet, WAN, LAN, TCP/IP, RAID
systems, Cisco ASA 5500.
Network Technologies: CDP, Frame-
relay, PPP, Access Control List (ACL),
Network Address Translation (NAT), Port
Address Translation (PAT), OSPF Virtual
links, RIPng, RIP, RIPv2, OSPF, EIGRP,
BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP,
UDP, Static Routing, Stub Routing, VLAN
Trunking, Multi-Area OSPF, NBMA, Sonet,
VLAN, VTP, HSRP, STP, SVI, CEF,
Etherchannel, BPDU, Portfast, GLBP,
VRRP.
Peripheral Technologies: 802.11
a/b/g/n, WLAN, WAP, AP, SSID, LWAPP,
CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS,
SSH, VACL, PVLAN, Firewall, VPN,
Tunneling, Cisco ACS, Pix, IPSEC, DMZ,
VoIP, IP Phone, Catalyst, CUCM, QoS,
PoE, CME, CUE, Port Security, MAC
Address Filtering, SIP, MGCP, RTP, SCCP,
SRTP, UCCM, UCCX.
Monitoring Tools: Finisar,
Wireshark, Remedy, Openview, Cacti,
Nagios, VMware, Solarwinds, F5, Cisco
Works.
Programming Languages: C, C++, Oracle
Database, Perl, HTML, Java, Visual
Basic, Shell Scripting, SQL.
Applications: Windows XP/2000/2003/7,
Active Directory, Exchange 2003/2008,
UNIX, MAC.


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