IT Project Manager - Information Technology Resume Search
IT Project Manager - Information Technology Resume Search
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IT Project Manager Resume


Desired Industry: Information Technology SpiderID: 68009
Desired Job Location: Napa, California Date Posted: 3/26/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 55000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Enthusiastic, highly organized, and
detail-oriented professional, offering
outstanding knowledge and experience in
project management, technical support
and operations, and strategic planning.
Leverage competency as an articulate
leader and team player, with outstanding
presentation, multitasking, and creative
problem-solving skills; respected for
generating high-risks initiatives that
meet and outperform goals. Exhibit
uncompromising commitment to high-
quality service.


Experience:

RELEVANT EXPERIENCE

HEWLETT-PACKARD COMPANY | NAPA, CA (JAN
2008–PRESENT)
Production Readiness Coordinator - Feb
2011–Present
Support the new/transitioned
technologies by effectively managing
projects. Display expertise in combining
and/or developing support models. Render
effectual support in guaranteeing that
operational support databases and work
group instructions are developed,
updated, and verified; as well as that
the team are well-prepared in providing
direct support to the production
environment. Perform necessary
documentation and escalation on all
operational support gaps/risks.

iThink Program Manager - Feb 2011–
Present
Provide direct oversight to the account
idea innovation program. Offer help in
the execution of quarterly idea
campaigns for efficient marketing.
Execute thorough evaluation in managing
ideas, focusing on further examination
of financial viability and
implementation.

IT Project Manager/IMAC Coordinator -
Jan 2008–Feb 2011
Showed expertise in administering large
location restack, migration,
decommission, and print optimization
projects that were involved in post-bank
acquisition to assure its transition to
the Bank of America Systems. Completed
all assigned IMAC (install-move-add-
change) responsibilities. Directly
collaborated with the bank program and
project managers, as well as technician
managers and teams.

SYNOVA, INC. | NAPA, CA
Contractor/HP Services/IMAC Coordinator
- Jul 2007–Jan 2008
Ovesaw and completed IMAC tasks for the
Bank of America Account. Assured
maintenance and update on the project
queue. Conferred with business
consultants regarding technical issues
based on the technician’s feedback.

BANK OF AMERICA | CONCORD, CA
Consulting System Engineer | Assistant
Vice President - Feb 1998–2002
Carried out effective troubleshooting
and resolution of 3rd level desktop
trouble tickets for all network-related
issues on Windows 3.1/9x/NT4.0/2000
through the use of Microsoft tools and
bank standard guidelines. Employed and
organized new projects within utility
LAN domain. Conducted training to new
employees regarding utility LAN
processes and bank policies. Spearheaded
a team of nine technicians, supporting
more than 3000 desktops and laptops.
Successfully improved the installation
of projects from business consultants to
desktop support by instigating process.



OTHER EXPERIENCE

RE/MAX GOLD – GREEN VALLEY | FAIRFIELD,
CA
REALTOR® | Notary Public - Jul 2005–Feb
2011

1ST REALTY & INVESTMENT, INC. |
VACAVILLE, CA
REALTOR® | Notary Public | Computer
Support - Oct 2002–Jul 2005

NAPA COUNTY FIRE DEPARTMENT | NAPA, CA
Volunteer Firefighter | Emergency
Medical Technician (EMT)/Cardiopulmonary
Resucitation (CPR) Instructor - Nov
1995–Jan 2011


Education:
CREDENTIALS

Project Management Professional (PMP) -
Project Management Institute (PMI)



PROFESSIONAL DEVELOPMENT

Microsoft System Engineer Certification
- Productivity Point International
Fire Training Instructor 1A and 1B |
Incident Command Systems (ICS) 100 and
200 Program - California Fire Service
Network Analyzer Courses - Sniffer
Technologies


Affiliations:
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Skills:

Core Strengths

Management and Operations
Problem Resolution
Leadership and Team Building
Personnel Management
Time Management and Prioritization
Process Optimization
Coordination and Collaboration


Additional Information:
-----


Reference:
Available upon request.


Candidate Contact Information:
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