Computer - Network Support Resume
|Desired Industry: Information Technology
|Desired Job Location: Glens Falls, New York
||Date Posted: 3/23/2013
|Type of Position: Full-Time Permanent
||Availability Date: 4/1/13
|Desired Wage: $50,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: Other
||Willing to Relocate: No
I am interested in joining your organization. I have attached my personal resume for your review and consideration.
I have owned businesses for quite a few years; however, I no longer want to deal with all of the challenges and paperwork of business ownership. Although I have a diverse background of over twenty years working in multiple technical and management capacities, I am willing to work in whatever position you have available in your facility or office in which you feel I could contribute to your organization. My goal is to secure a long term position with a reputable company.
I would appreciate the opportunity to meet with you personally, so that we may explore how my dedication and enthusiasm may be best utilized to our mutual advantage.
TrickTek Computer & Network Services (7/11 – Present)
Glens Falls, NY
Provide all aspects of desktop and network support to businesses and private users.
President / AXIS Technology of North Eastern New York, Inc. (9/01 – 7/11)
Glens Falls, NY
Oversee all aspects of business operations and client relations. Provided computer and network service, and support to over 300 businesses in northeastern New York and western Vermont. Diagnosed and resolved hardware, software and network problems. Specified setup and configured hardware, software, peripherals and network components. Worked with a wide variety of hardware and software including; Microsoft Windows XP, Windows Vista, Windows 7, Windows Server 2003, 2008, and 2011 as well as industry specific applications. Recommended and implemented solutions for virus protection, network security, remote access, backup, and disaster recovery. Established procedures and standards for network components (including: operating systems, hardware, wiring, communications and interconnectivity).
Executive Partner / Glens Falls Technology Group LLC (6/06 – 12/10)
Glens Falls, NY
An organization that brought together a group of separate businesses that provide all business technology needs in one place; computer and network services, high speed wireless Internet, telephone and communications systems and web related services.
LAN Manager / Verizon (11/99 – 9/01)
Administered corporate LANs, managed daily operations, delegated assignments and projects to support technicians. Responsibilities included; evaluating and resolving hardware, software, peripheral, and connection problems. Evaluated existing systems and implemented changes to optimize performance. Planned and implemented upgrades and new systems. Established and maintained connections for users in remote locations throughout Northern New York State. Ensured user connectivity and functionality; using Win 95/98/NT/2000 on an NT 4.0 WAN. Supported Microsoft Office Products; Lotus Notes, and telnet applications.
Systems Integrator / Compaq Computer Corp (6/99-11/99)
Member of a consulting team that integrated IBM mainframe and terminal system to Windows NT/95/98, client/server environment at the New York State Lottery. Supported Microsoft operating systems and office applications, third party software and hardware. Wrote procedures and trained PC support technicians. Technical consultant for sales force automation project. Set up, trained and supported sales reps.
Computer Consultant / Student
Lake Luzerne, New York
8/96 – 6/99
Provided training on Microsoft Applications and Internet to; individuals, businesses, and at computer training centers. Recommend, set up and installed hardware and software.
Systems Operator / State Farm Insurance Companies (8/93 – 8/96)
Ballston Spa, New York
Worked at a PC help desk, handled trouble calls for workstation support, IBM large systems, data security and operations. Terminal and password resets, Created and maintained informational databases, worked with various processing and utility software, also operated and maintained printers and other peripherals.
Senior Maintenance Specialist / State Farm Insurance Companies (8/88 - 8/93)
Tempe, Arizona (8/88 - 7/90)
Ballston Spa, New York (7/90 - 8/93)
Specialized in computerized building automation systems and controls, computer based electronic security and fire protection systems, data processing support systems, audio/video, digital telephone, electrical/mechanical systems and electronic/pneumatic controls, responsible for wire management of data, phone, video, and electrical wiring, taught classes on computerized systems, and electrical concepts.
Instructor / The Refrigeration School Inc. Phoenix, Arizona (4/87 - 7/87)
Taught classes in; Air Conditioning, Heating, Refrigeration and Electricity. Authored Electrician Training Course and was the instructor for the first class to complete the electrician training.
Completed Certification Courses / IKON Office Solutions (9/97 – 6/98)
Supporting Windows 95, Networking Essentials, Administering Windows NT 4.0, Supporting Windows NT 4.0 Core Technologies, Various Microsoft Office Applications.
Honor Graduate / The Refrigeration School Inc. (8/86 - 1/87)
Fundamentals and electrical / mechanical troubleshooting of computerized building automation systems, residential/commercial/industrial heating and cooling systems.
Completed Certificate Courses / Antelope Valley College (1/83 - 1/86)
Quartz Hill, California
Data Processing / Fortran and Cobol Computer Programming, Construction Technology; Residential, Commercial and Industrial Electricity and Electrical Codes.
MCPS – Microsoft Certified Product Specialist
A+ Hardware Certified – Computing Technology Industry Association
Member – International Association of Electrical Inspectors
Certified DMP Alarm Technician
2004 Founded Adirondack Business Owners Association
2005-2006 President of Adirondack Chapter of Business Network International
2005-2006 Ambassador for the Adirondack Regional Chamber of Commerce
Computer and network installation and troubleshooting
Dependable, hard working, fast learner
Available upon request.
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