Vice President - Information Technology Resume Search
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Vice President Resume

Desired Industry: Information Technology SpiderID: 66238
Desired Job Location: San Rafael, California Date Posted: 1/7/2013
Type of Position: Full-Time Permanent Availability Date: February 1, 2013
Desired Wage: $350,000
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Business IT mentor and coach who sits at
the intersection of where technology
solves business problems. I built a
reputation among the worlds’ largest
consulting firms, universities,
established technology companies and
start-ups of advising and teaching
senior level employees how to solve the
most complex issues and challenges that
rise from administration, marketing,
sales, and technology. I implement the
improvements that are significant and
the most impactful. I demonstrate the
implementation, and how to support, and
sustain the solution. My approach is
direct and to the point as I employ
logic to answer the critical challenge
and implement a solution, bring order to
chaos, and make companies more
successful. What differentiates me
from other problem solvers is that I use
collaboration and consultative
communication to encourage multiple
inputs that deliver the best results and
practices. I value individuals and
respect their talents. I flex to the
uniqueness of each industry and help
companies implement the successful

James Woolwine
(415) 302-0592 •


Business IT mentor and coach who sits at
the intersection of where technology
solves business problems.


Stanford University, HighWire Press,
Palo Alto, CA
Process Consultant

Engaged by HighWire Press, the digital
publishing arm of Stanford University,
to study company culture and recommend
critical new improvements.
• Implemented a major shift in the
way the whole organization understands
and uses customer input by creating and
training a product management group and
developing consistent product management
practices that resulted in the alignment
of customer product roadmap requests to
HighWire's product roadmap; product
features satisfying customer demand; and
improved industry respect for HighWire's
product delivery capability.
• Migrated Engineering to Agile
and Scrum that increased development
speed and quality
• Standardized project management
practices that led to multiple quarters
with all promised features and products
being delivered on time and meeting
customer requirements.
• Improved accountability within
the management group and restructured
corporate organization using the RACI
approach, changing job descriptions to
match accountabilities established by
the RACI, tying performance bonuses to
accountabilities, and streamlining
reporting structures.

Lexis Nexis/Reed Elsevier, San
Francisco, CA
Vice President Program Management
2010 to 2011

Working across several functional groups
including development, sales, training,
documentation, technical support,
product planning and finance and seven
software products.
• Defined and delivered new
business processes, including a new
PDLC, Pragmatic Marketing, and Agile,
required to support software products,
back office systems and general tools
• Launched an innovative process
for product ideation, evaluation,
development and management, which
improved customer approval rankings (Net
Promoter Scores) by 40%
• Automated QA which led to a 25%
reduction of defects (both after release
and during regression)
• Migration to Agile and Scrum
increased development speed (velocity)
20%, which minimized time-to-market and
insured consistent on-time delivery
• Directed product and program
activities, with an effective management
of total product portfolio, to achieve
aggressive and profitable growth with a
focus on innovative product development,
product quality, and market launch
success. Resulted in an 18% growth year
over year for the Litigation Support

CT Summation/Wolters Kluwer San
Francisco, CA
Vice President Software Development
2007 to 2010

• Led the creation and delivery of
CT Summation’s software releases, which
resulted in a dramatic increase in the
number of releases; quality
improvements; improved on-time delivery;
and lower costs
• Improved on-time delivery to
near 100% by improving the estimation
model and building of the project
• Decreased the overall budget by
100% by reducing the consulting budget
by incorporated best practices and
processes related to off-shore
consulting and software development

Majestic Insurance, San Francisco, CA
Chief Information Officer
2004 to 2007

• Identified and recruited top IT
talent to improve IT systems to help
sell the company. Company was sold
after three years, in part due to the
sophistication of the IT systems.
• Doubled internal customer
satisfaction by reorganizing and
creating a very high performing team
that was fully integrated with the
business; developing a staff that
assisted users both from a business and
technical perspective; and by creating a
helpdesk. All IT staff functioned both
as insurance and technical experts and
were approached to answer business
questions as often as technical ones
• Developed an IT governance model
that aligned IT with the business that
improved internal software systems and
improved claims, underwriting, and
finance performance, leading to a 20%
staff reduction.

HTC, Corp Sunnyvale, CA
Executive Vice President, Chief
Technology Officer
2003 to 2004

• Co-founder, Chief Technical
Officer and Architect who ran sales,
marketing, and off-shore software
development. I created a program that
allowed companies to manage their
receivables and recover millions of
dollars in unpaid bills.
• Helped secure funding and

Collaborative Consulting, San Francisco,
Executive Vice President and General
2002 to 2003

• Led the west region that went
from no revenue to $4 million by
identifying and recruiting a team of
world class performance engineers that
were engaged at major client sites
throughout the west, and hired a sales
team that sold consulting services and
generated business that allowed the
engineers to stay 80% utilized.

PWC Consulting, San Francisco, CA
Sales Managing Director/Consultant
1995 to 2002

• Global Sales Managing Director
for one of PwC Consulting top 10
accounts, Hewlett Packard
• Lead the North American PwC SAP
sales team
• Had wins for fiscal 1999 worth
over $35 million dollars in consulting
revenue, including Micron Technology and
• Wins for fiscal 1998 include
Wells Fargo Bank, Chiron, and Merisel,
worth over $39 million in consulting
• Consulting project manager for
multiple SAP implementations


B.A. Psychology, Sonoma State College,
Rohnert Park, CA

Standard Secondary Credential, USF, San
Francisco, CA


Speaking Engagements, California Society
of Certified Public Accountants
(Riverside, CA, February, 2007);
Insurance Technology and Claims Summit
(Atlanta, GA, December 2006); SaaS
Conference (Napa, CA, March 2006); Third
Russian CIO Summit (Moscow, Russia,
October, 2005, Keynote Speaker), IT
Finance Week (London, UK, June, 2005,
Keynote Speaker); CIO Summit (Las Vegas,
NV, December, 2004)

Articles, Quoted in March, 2006 Red
Herring magazine on the SaaS model;
Short Profile in the April, 2005 Issue
of CIO Decisions magazine, and Long
Profile in the May, 2005 Issue of CIO
Decisions magazine; Quoted in December,
2004 Computer World magazine on IT

Award: 2006 CIO Decisions Midmarket
Leadership Award

Board Membership: CIO Decisions
Advisory Board, 50 Plus Network Board

Pragmatic Marketing Certified

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