IT Support Specialist - Information Technology Resume Search
IT Support Specialist - Information Technology Resume Search
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IT Support Specialist Resume

Desired Industry: Information Technology SpiderID: 66197
Desired Job Location: San Antonio, Texas Date Posted: 1/4/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 50000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Dear Sir or Madam:

I am very interested in obtaining a position as an Information Technology Systems Specialist or SAN Engineer in San Antonio, Texas. The accompanying resume details my over 20 years computer related experience as a network engineer, technician, quality assurance evaluator, instructor, and supervisor. I am fluent in Spanish.

As you can see from my resume, my record is one of increased responsibility, variety in job assignments, and solid accomplishments. I am proficient with installing, configuring and diagnosing EMC’s Storage Access Networks including a variety of switches, Dell servers and Tape units. I have administered upgrades and repairs on both mainframes and PCs in a networked environment. I have excellent communication, interpersonal and organizational skills, and I strongly believe in project and people leadership.

I am prepared for a disciplined work environment and the challenges associated with unexpected events. I look forward to using my experience and qualifications for enhancing the success of your organization. I appreciate your consideration of my resume and am available to start working for you immediately.

• Advanced break/fix experience on HP and Dell pc’s
• SAN & NAS technologies
• Cisco Routers and Switches
• Lexmark, Dell, HP and Xerox printers
• Server and high-end electronic equipment
• Network typology, design, installation, and configuration

• Windows 9x/NT/2000/2003/XP/Windows 7
• Active Directory and DNS
• Microsoft Office Suite, up to and including MS Office 2010
• Microsoft Exchange Server
• ARCserve, Backup Exec, and Veritas backup solutions
• Anti-Virus and Spyware applications & removal

Wayland Baptist University, 2002 – 2004 (Full Time Student)
Majors: B.S. in Computer Technology & A.A. in Business

Professional Certification
• EMC Clariioin, Centera, and Celerra
• WatchGuard
• CompTIA A+
• Dell Server and Desktop Certifications

Community College of the Air Force, 1991 – 1992
Majors: A.A. in Electronic Systems Technology & Instructor of Technology

Provide helpdesk, remote and inhouse IT support to over 5000 users affiliated with Wilford Hall Ambulatory Surgical Center and DOD personnel.
• Hardware and software installation and maintenance for pc’s and printers.
• Software upgrades from Windows XP to Windows 7. PC backup and reimaging.
• Telephone support without scripts.
• Provide customer satisfaction through quick and accurate troubleshooting and problem resolution.

Provide onsite and remote IT support to (7) Department of Homeland Security (TSA) airports in South Texas.
• Hardware and software installation and maintenance for pc’s, switches, phones and peripherals.
• Project manager for configuration and installation of new equipment and applications.
• Ensure customer satisfaction through quick and accurate troubleshooting and problem resolution.

Candidate Contact Information: has chosen not to make contact information available on this page.
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