|Desired Industry: Healthcare
|Desired Job Location: Castro Valley, California
||Date Posted: 5/23/2012
|Type of Position: Full-Time Permanent
||Availability Date: July, 2012
|Desired Wage: $75,000
||U.S. Work Authorization: No
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: Bachelors
||Willing to Relocate: No
Experienced and performance-driven management professional with established career in personnel administration and organizational management. Hardworking, reliable, and natural self-starter, able to work independently and as part of a team. Possesses superior people skills with proven ability to communicate well with all levels of professionals. Adept at successfully multitasking amidst the stresses and responsibilities of a competitively challenging and multifaceted environment. Technically proficient in utilizing Microsoft Office suite.
• Leadership and Motivation
• Performance Management
• Staff Training and Development
• Benefits and Compensation Administration
• Directive Communication
• Conflict Resolution
• Employee Relations
• Human Resources Administration
• Project Management
• OSHA and Safety Management
• Standard Compliance
• Time Management
HUMAN RESOURCES MANAGER and Office Site Manager 2008-Present Office Site Manager 2007-2008
Medical Assistant, Phone Advice Provider & Trainer 1996-2007
„Í Manages all facets of human resources functions including payroll administration, staff supervision, and performance reviews. Coordinates employee benefits, such as health care, leaves, and incentives. Acts as the liaison between health plan administrators and staff.
„Í Evaluates annual employee compensation and benefits policies to establish a competitive employee benefits package in addition to ensuring accordance with legal requirements.
„Í Is a member of the organizational management team (CEO and Practice Administrator) which collaborates weekly.
„Í Implements personnel policies.
„Í Recruits medical office staff.
„Í Promotes teamsmanship and communication within the organization.
„Í Updates and maintains the Employee Handbook and job descriptions.
„Í Creates and oversees proper HR protocols.
„Í Implements training procedures and programs for new employees.
„Í Utilizes ¡§progressive disciplinary¡¨ management techniques.
„Í Oversees and maintains employee files.
„Í Conducts full staff meetings on a quarterly basis.
„Í Conducts annual safety trainings (OSHA, Clinical Emergency and Disaster Preparedness).
„Í Responsible for the oversight of the physical environment of the Alameda office site and general operations.
„Í Serves as a member of the Operations team.
„Í Conducts monthly office ¡§stand-up¡¨ meetings.
„Í Coordinated and implemented new Ovation electronic time clock and Allscripts patient scheduling systems.
„Í Developed and oversees the HR and Medical Assistant Committees.
„Í Provides oversight to a team of 25 medical professionals comprised of staff doctors, nurses, and medical assistants; organizes and coordinates work schedules for staff.
Promotes high team morale and establishes employee trust and loyalty by fostering team unity and creating a positive working environment. This enables high-level performance from all staff as well as extremely low staff turnover.
„Í Conducts annual site reviews with insurance providers, medical groups and state and federal agencies to ensure total compliance of all practices and policies to regulatory standards.
MEDICAL ASSISTANT & TELEPHONE ADVICE PROVIDER 1989-1996
„Í Performed clinical medical assisting duties and procedures.
„Í Maintained office and clinical inventories and supplies.
„Í Performed clerical duties such as data entry, posting payments, answering five-line phones and delivered excellent customer service.
„Í Helped develop and provide medical telephone advice service to patients.
„Í Updated patient education materials and provided patient safety and childhood development advice.
BACHELOR OF SCIENCE IN HEALTH CARE ADMINISTRATION
„P UNIVERSITY OF PHOENIX
REGISTERED DENTAL ASSISTANT LICENSE
„P CHABOT COLLEGE
„Í Human Resources (HR)
„Í People Management
„Í Occupational Safety and Health Administration (OSHA)
„Í Employment Law
„Í Microsoft Office and Excel
„Í Customer Service
„Í Emergency Response and Disaster Preparedness
Available upon request.
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