Administrative Assistant - Secretary Admin. Assistant Receptionist Res
Administrative Assistant - Secretary Admin. Assistant Receptionist Res
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Administrative Assistant Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 60386
Desired Job Location: Detroit, Michigan Date Posted: 5/10/2012
Type of Position: Full-Time Permanent Availability Date: ASAP
Desired Wage: 22,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:
I'm looking for an opportunity to apply my Administrative / Customer Service skills and contribute to the growth of the company while helping to create some advancement opportunities for myself


Experience:
Office Team  Southfield, MI  December 2010 - Present
ADMINISTRATIVE ASSISTANT
National staffing frim specializing in administration, accounting, and law.
• Utilize Microsoft Office to provide advanced administrative functions including creating, preparing, formatting and proofreading of correspondence, presentations and reports.
• Address long and short-term needs exceeding company objectives and client expectations.
• Ensure compliance of company’s protocols and procedures.
• Process and audit transactions.


Panera Bread Company  Livonia, MI  April 2009- February 2010
Bakery-cafes that bring the tradition of freshly baked artisan bread to neighborhoods in cities throughout the country.
PRODUCT DISTRIBUTION/MACHINE OPERATOR
• Facilitator for accurately coordinating and preparing meals per specifications to be delivered to 100 corporate and franchise locations.
• Coordinated training for new hires and current employees to ensure knowledgeable understanding of processing a variety of products via automated line and proper packaging.
• Maintained quality of products were adherent to all safety and sanitation procedures according to policy specifications.

Dell Taco  Clawson, MI  September 2007- January 2008
North American fast food restaurant chain which specializes in American-style Mexican cuisine as well as American foods such as burgers, fries and shakes.
CASHIER
• Primary duties were cash register operations which entailed: tendering cash, providing change and reconciliation of drawer on a daily basis.
• Professionally assisted with preparation of customer orders and served according to their specifications.
• Performed daily operations of handling the “prep” of the salad/sandwich counter before opening and inspecting to make sure all areas were neat and clean.

Burlington Coat Factory  Redford, MI  March 2007 – June 2007
A national department store retailer focusing on clothing and shoes, with over 450 stores in 45 states and Puerto Rico.
SALES ASSOCIATE
• Provided customer service with regards to inquiries for ordering/returning of merchandise, explaining membership process and assisting with locations of merchandise within or at another of our franchises.
• Worked with various sales associates in procuring via online orders for merchandise per customer’s request.
• Inventory audit: counted all physical inventory, generating department audit reports, reconciling computer data with the physical counts taken and reporting on errors found.
• Designed and managed floor plans for product positioning which inspired customer purchases that revitalized and increased revenue sales.

Stillman Law Office  West Bloomfield  September 2006 - February 2007
Law firm which main focus is commercial and retail debt collection and litigation throughout the entire state of Michigan.
MAIL CLERK
• Reviewed affidavits for accuracy and forwarded to appropriate parties for legal suit filing.
• Handled all internal/external request and inquiries from clientele, employees, and executives.
• Maintained relationship with vendors and received/delivered packages upon arrival.
• Knowledgeable on mailing procedures and usage of postage machine for weighing letters/packages to be shipped or mailed to appropriate destinations.
• Primarily interfaced and acted as liaison between a variety of internal and external groups.
• Assisted with special projects as assigned.

City of Detroit  Detroit, MI  March 2004 – February 2005
Administration of city government, comprising of 70 different departments and agencies, including budget, police, water, and sewage, the Detroit Film Office and workforce development.
OFFICE ASSISTANT
• Sole primary support to the Accounting and Human Resources departments along with payroll, accountants and managers as needed or requested.
• Administrative duties consisted of: answering high volumes of calls on multi-telephone system, scheduling appointments, preparing correspondence, distribution of mail and faxes to the appropriate department or individual.
• Organized, updated and protected the security of employee personnel files and medical records ensuring confidentiality was maintained.
• Reviewed records for completeness, accuracy and compliance with regulations.
• Ensured compliance of government protocols and procedures.









Burlington Coat Factory Redford, MI
Sales Associate March 2007 to July 2007
 Provided customer service with regards to inquiries for ordering / returning of merchandise, explaining membership process and assisting with locations of merchandise within or at another of our franchises.
 Worked with various sales associates in procuring via online orders for merchandise per customer's request.
 Inventory audit: Counted all physical inventory, generating department audit reports, reconciling computer data with the physical counts taken and reporting on errors found.

Stillman Law Office West Bloomfield, MI
Mail Analyst September 2006 to February 2007
 Reviewed affidavits for accuracy and forded to appropriate parties for legal suit filing.
 Handled all internal / external request and inquires from clientele, employees, and executives.
 Maintained relationship with vendors and received / delivered packages upon arrival.
 Knowledgeable on mailing procedures and usage of postage machine for weighing letters / packages to be shopped or mailed to appropriate destinations.
 Primarily interfaced and acted as liaison between a variety of internal and external groups.

City of Detroit Detroit, MI
Administrative Assistant II March 2004 to February 2005
 Sole primary support to the Accounting and Human Resources departments along with payroll, accountants, and managers as requested.
 Administrative duties consisted of: answering high volumes of calls on multi-telephone system, scheduling appointments, preparing correspondence, distribution of mail and faxes to the appropriate department or individual.
 Organized, updated and protected the security of employee personnel files and medical records ensuring confidentiality was maintained.
 Reviewed records for completeness, accuracy and compliance with regulations.
 Ensured compliance of government protocols and procedures.


Education:
Wayne County Community College Detroit, MI
Business Management and Administration 2011

Ferndale Public Schools Ferndale, MI
Diploma / Certificate in Microsoft Office 2000


Affiliations:
www.LinkedIn.com
• Brighter Strategies
• Leadership Think Tank
• New Brain for Business Institute
• Friends of Michigan


Skills:
Administrative Assistant with a unique blend of experience and skills including:
Project Coordination, Office Management, Liaison Activities, Public and Media Relations, Negotiation Skills and Event Planning.

 Strong passion for all aspects of administrative or customer service environment.
 Relating effectively to all types of people from varied backgrounds.
 Solving problems in multitasking, time-sensitive environments.
Proficient in MS Office (Excel, Outlook, PowerPoint, Word), Lotus Notes


 Applied Knowledge & Demonstrated Strengths 


 Customer Service skills
 Organized time manager
 Multi-tasking skills
 Excellent people skills

 Ability to stay focused on core objectives
 Strong technically and detail oriented
 Out-of-the box thinker
 Personal networking skills


Candidate Contact Information:
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