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Corporate Travel Agent Resume
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| Desired Industry: Travel Agent |
SpiderID: 59806 |
| Desired Job Location: Dallas, Texas |
Date Posted: 4/23/2012 |
| Type of Position: Full-Time Permanent |
Availability Date: 6/2012 |
| Desired Wage: 44000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective: Strengths include being forward-thinking, career-minded, hard-working, and self-motivated. Proven customer service skills, with the ability to diffuse difficult situations and communicate effectively with individuals of diverse backgrounds and levels of corporate structure. I am an outgoing, loyal, and dedicated individual who has an ambition to succeed in any given environment. Superb ability to prioritize, multi-task effectively, and a commitment to quality performance with an ability to learn new procedures quickly. My career includes over fifteen years experience in the travel industry while always looking to challenge myself to further develop my skills while bringing value to my employer. Thorough knowledge of reservation systems and transactions processing, including Sabre, Worldspan, Apollo, and other on-line engines.
Experience: Corporate Travel Solutions, Minnetonka, MN Aug-2010 – Present Travel Consultant • Arrange all travel needs including international and domestic air, rail, hotel, car, alternate ground transportation, and necessary documentation needs • Serve as lead agent for VIP clientele providing high touch customer servicing skills including organization of corporate jet, limousines, meet and greet services, in addition to travel arrangements for senior executives and managers • Demonstrate resourceful decision making, multi-tasking, and problem solving abilities combined with an exceptional capacity for staff development, training, motivation, and team building Carlson Wagonlit Travel, Bloomington, MN Aug-1999 - Aug-2010 Corporate Travel Specialist • Served as first point of contact for the client regarding all travel related inquiries providing comprehensive customer service and resolving all client concerns in a timely and courteous fashion • Coordinate international and domestic travel arrangements in compliance with corporate travel policies • Develop alternatives in response to client concerns and demonstrate general problem solving abilities. • Apply knowledge of all airline rules, regulations, tariffs, and fare requirements while making reservations • Multiple GDS environment – Worldspan and Apollo • Consistent high volume performance
Education: The Travel Academy, Bloomington, MN 1996 Worldspan Training, Sales, Customer Service
Reference: Available upon request.
Candidate Contact Information:
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