VP Sales Operations, Director, Sales Manager - Sales Demonstrators R
VP Sales   Operations, Director, Sales Manager - Sales Demonstrators R
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VP Sales / Operations, Director, Sales Manager Resume


Desired Industry: Sales/Demonstrators SpiderID: 58639
Desired Job Location: Woodinville, Washington Date Posted: 3/15/2012
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 140000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Remarkably astute, talented, and
results-driven management professional,
offering 15-year track record of success
in managing and driving day-to-day sales
and operations while establishing
company initiatives for start-up to mid-
sized company. Display high-caliber
entrepreneurial and leadership skills,
coupled with expertise in revitalizing
operations and reinvigorating
underperforming, cross-functional teams
and regions to drive strong and
sustainable productivity gains. Display
keen expertise in developing and
implementing innovative solutions to
complex and challenging problems with a
hands-on, lead-by-example style that
fosters a culture of teamwork, shared
mission, and dedication to operational
excellence. Enjoy challenges and capable
to multitask in a fiercely competitive,
fast-paced environment.


Experience:
PROFESSIONAL EXPERIENCE

GENERAL MANAGER–NORTHWEST ~TERIS,
SEATTLE, WA 1997–Present

Business Management and Operations:
Provide direction to daily operational
business aspects mainly in sales,
operations, and administrative focusing
on strategic growth and operational
success. Administer corporate budget
activities to fund operations, maximize
investments, and increase efficiency.
Evaluate financial statements, sales
reports, and other performance data to
measure goal achievement as well as to
determine areas needing cost reduction
and improvement. Ensure strict
compliance with corporate policies,
procedures, and regulations toward
fulfillment of corporate goals and
objectives. Report directly to the CEO.

Supervision, Leadership and Training:
Determine staffing requirements:
recruit, hire, and train top-performing
sales and operations team. Facilitate
training to high caliber sales and
operations teams to develop competencies
and achieve the highest level of
performance.

Marketing and Sales Optimization:
Perform sales forecasting and strategic
planning to ensure corporate
profitability, while analyzing business
developments and monitoring market
trends. Create a favorable public image
by conducting comprehensive research and
delivering informative presentations at
trade shows, in-house demos, and others
on new service offerings.

Customer Service and Rapport Building:
Build and cultivate long-term quality
relationships with customers to provide
total satisfaction as well as to
generate sales and new business
opportunities. Regularly interact with
clients to provide prompt response to
inquiries, as well as to address and
resolve complaints under time
constraints.

Notable Achievements:
- Earned distinction for managing
and building start-up company for 15
years growing sales, service and
operations catering to the most
recognized names in the legal industry
in Washington, Oregon, Alaska, and Idaho
- Drove all efforts to transform
from a paper to an electronically-based
service provider, while making 3
consecutive appearances on the Puget
Sound Business Journal's list of the top
100 fastest-growing private companies in
Washington state (2001–2003)
- Provide leadership initiatives
evaluating and implementing new and
innovative “best of breed” service
offerings
- Conceptualized and implemented
long- and short-range operating
initiatives to maximize market
penetration from $500K gross revenue in
1997 to $26M in 2011
- Increased all sales and revenue
and optimized operational performance
through creation of strategic
operational and sales strategies
- Established and greatly
surpassed corporate revenue and NOI
goals each and every year by a minimum
of 15%
- Established TERIS Seattle into
premier West Coast service provider with
6 offices in 6 distinct markets, more
than 40-person sales force and up to 200
production staff
- Gained recognition for the North
West office by consistently sending a
minimum of 3 sales representatives to
“Presidents’ Club” for producing $1M
revenue
- Masterfully led all initiatives
at TERIS to achieve national recognition
selling and supporting industry leading
service offerings relativity as “Best in
Service Partner” and Clearwell Systems
as “Gold Certified Partner”



EARLIER CAREER
ACCOUNT/OFFICE MANAGER ~ IKON Office
Solutions, Seattle, WA: 1993–1997
LOAN OFFICER ~ Portia Financial
Services, Seattle, WA: 1992–1993


Education:
EDUCATION
BACHELOR OF SCIENCE IN BIOLOGY ~ Eastern
Washington University, Cheney, WA: 1992


Affiliations:
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Skills:
- Start-up / Turnaround Management
- Continuous Process / Performance
Improvement
- Superior Presentation /
Negotiation Expertise
- Strategic and Tactical Planning
- Marketing and Promotional
Campaigns
- Corporate Branding and Product
Positioning
- Sales & Operations Management
- P&L Analysis and Budget
Implementation
- Time Management and
Prioritization
- Problem Resolution and Decision-
Making


Additional Information:
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Reference:
Available upon request.


Candidate Contact Information:
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