Executive Admin, HR coordinator, Ofice Admin, Office Admin, Accounting
Executive Admin, HR coordinator, Ofice Admin, Office Admin, Accounting
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Executive Admin, HR coordinator, Ofice Admin, Office Admin, Accounting Admin Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 58215
Desired Job Location: Ontario, California Date Posted: 2/29/2012
Type of Position: Full-Time Permanent Availability Date: 05-01-12
Desired Wage: 40000.00
U.S. Work Authorization: No
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:
Objective: To secure a challenging position in an account management, customer relations field that utilizes my knowledge and ability to interact with customers and seek new opportunities for future growth. Well organized, experienced, and self motivated, with demonstrated ability to build new territories and expand opportunities within existing client base. Outstanding ability to build new relationships and maintain existing customer relations.


Experience:
Krista MacCharles 11660 Church St. # 305 • Rancho Cucamonga • CA 91730
kristamaccharles@yahoo.com • (909) 641-8112

________________________________________
Objective: To secure a challenging position in an account management, customer relations field that utilizes my knowledge and ability to interact with customers and seek new opportunities for future growth. Well organized, experienced, and self motivated, with demonstrated ability to build new territories and expand opportunities within existing client base. Outstanding ability to build new relationships and maintain existing customer relations.
________________________________________
Skills & Abilities: 15+ years experience in account management and administrative capacities including but not limited to office management, human resources, executive assistant, accounting, account management and customer service relations. Detail oriented with advanced organizational skills. Self- motivated with a very strong work ethic and effective problem solving skills. Able to work within a team environment, as well as independently. Excellent rapport building skills with managers, co-workers, clients, and experienced in people management.
________________________________________
Work History:
Miken Construction • Rancho Cucamonga, CA. Sept 11 – Present
Accounting Admin I - Field Services Division
• Accounts receivable collections and quality control
• Establish relationships with BAC accounts payable personnel to ensure timely and accurate payments
• Audit payments received and evaluate each line item that has been no paid, short paid, or charged back
• Determine if payment discrepancies need to be written off, or disputed with client
• Process deposits, payments, write-off’s, and disputes
• Process vendor payment adjustments, chargeback’s, release payments, and disputes
• Answer and process time sensitive’s received by BAC to ensure quality and time frame are met to ensure full payment
• Training and awareness to vendor management team and processing team of issues that are being no paid by client
• Process invoicing errors
• Daily correspondence with BAC regarding payment issues to cleaning up aging report
• To ensure collections don’t go beyond 60 days past due
• Send notification to vendors of changes, cancellations, and payment status.
Ajilon Staffing ● Ontario, CA. (Temporary Assignment) Mar 11 – Dec 11
Office Administrator / Human Resource Coordinator
• Handled all incoming calls
• Greeted customers who came into the branch
• Handle routine correspondence – e.g., prepare letters, contracts, resumes, quality letters, marketing materials etc.
• Maintained employee records, scheduled appointments for account executives, processed applicants and prepared them for interviews with staffing consultant
• Obtain Credit / Bank references, generated credit checks for clients through DNBi, for clients
• Wrote up and distributed fee agreements for clients, generated weekly and monthly tracking reports
• Handled E-Verify as well as I-9 Verification for all applicants
AppleOne Employment Agency•San Bernardino, CA. Aug 09 – Dec 10
Account Executive / Staffing Consultant
• Qualified potential clients and acquired new business
• Serviced, maintained and expanded client base
• Educated clients on options and what the industry is doing and where it is heading
• Interfaced with clients to identify needs, and presented AppleOne programs and obtained job orders
• Recruited, screened, evaluated and matched qualified candidates to clients for specific job order requirements
• Maintained existing client base to ensure client loyalty and retention
• Maintained the set minimum standard goals and increased sales for temp billing and full time cash in
• Executed marketing calls, and reference calls to ensure pipeline was always filled
• Maintained credit and collection standards for clients
• Developed applicant base through recruiting, reactivating and referrals
• Interviewed and evaluated applicants / processed weekly payroll for new and existing placed applicants
• Performed skill assessment testing on all applicants






Chem-Pak / Fontana Maintenance • San Bernardino, CA. Oct 99 – Aug 09
Account Manager /Office Manager
• Coordinated travel, meetings, special event arrangements, and project coordination for field jobs
• Managed CEO’s calendar
• Processed all bookkeeping postings to general ledger
• Prepared , correspondence for CEO
• Maintained employee and business correspondence, business files, prepared agendas, transcribed minutes for corporate meetings
• Maintained employee records
• Monitored and identified company budget
• Processed and managed accounts receivables department
• Managed expense reports for outside field employees
• Coordinated all administrative workflow for staff
• Prepared project proposals
• Managed and processed payroll for 50 employees
• Processed and monitored collections and cash flow
• Processed postings to general ledger, and bank reconciliations
• Processed accounts payable
• Processed accounts receivable
• Prepared full cycle accounts payable and accounts receivable month and year closings
• Prepared and filed corporate taxes
• Prepared and reviewed all financial statements with CEO on a monthly basis
• Responsible for all aspects of Human Resources, including recruiting and hiring
• Responsible for reporting of field job inspections and quality control inspections on a weekly basis
• Executed purchase orders and purchased all inventory
• Negotiated contract pricing with vendors
• Prepared budgets for field jobs as well as supervised to ensure materials and labor costs did not exceed budget
• Identified areas of loss and devised strategies for turnaround
Law Offices of Raul B. Garcia • Redlands Jan 95 – Oct 99
Executive Administrator
• Responsible for Attorney Raul B. Garcia’s schedule, which included but was not limited to: legal proceedings, travel, conference registrations, and more
• Prepared agenda’s, and disseminated meeting notes to all attendees of internal meetings
• Reviewed and confirmed terms of all legal documents for each case
• Secured and printed all confidential reports, fillings, and submitting all pleadings to the courts
• Maintained current record of all clients and contracts
• Collected retainers and posted to client accounts
• Handled administrative projects pertaining to Human Resources for office staff
• Tracked vacation, sick, floating holidays for office staff
• Processed accounts payable and accounts receivable
________________________________________
Additional Skills:
• Excellent written and verbal communication skills
• Able to manage multiple tasks and meet deadlines
• Strong organizational skills and interpersonal skills
• Strong problem solving skills and able to set priorities
• Proficient in Microsoft Word, Excel, Power Point, Outlook, Access, Quick-books, SBT Accounting Software, Oracle as well as many other industry specific software
• Team oriented with the ability to work independently
• Great ability to negotiate solutions.
Accomplishments:
• Created and implemented staff training and processes, which increased productivity by 25% and decreased staff by 10% saving the company $500K per year.
• Trained and supervised all office and field staff and continued to improve process and training over time
• Took accounts receivable aging from 120 days down to net 30 increasing the cash flow by $60K per month
• Took accounts payable days outstanding from Net 30 to Net 10 saving the company approximately $10K per month due to Net 10 2% savings.
• Achieved a 98% customer retention rate by providing improved customer service training
References available upon request


Education:
A few college classes - Mainly all on the job experience.


Skills:
• Excellent written and verbal communication skills
• Able to manage multiple tasks and meet deadlines
• Strong organizational skills and interpersonal skills
• Strong problem solving skills and able to set priorities
• Proficient in Microsoft Word, Excel, Power Point, Outlook, Access, Quick-books, SBT Accounting Software, Oracle as well as many other industry specific software
• Team oriented with the ability to work independently
• Great ability to negotiate solutions.


Additional Information:
Best attribute is my personality. I enjoy hearing laughter, and typically make people laugh, all while being productive and professional at work. Extremely computer literate, and can wear many different hats, and I'm a very very quick learner. I can pretty much handle anything you throw at me.


Reference:
Available upon request.


Candidate Contact Information:
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