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Case Manager / Law Enforcement Resume
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Desired Industry: Law Enforcement/Security/Safety |
SpiderID: 57619 |
Desired Job Location: Addison, Michigan |
Date Posted: 2/6/2012 |
Type of Position: Full-Time Permanent |
Availability Date: Immediately |
Desired Wage: 35000 |
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U.S. Work Authorization: Yes |
Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective: Astute, dedicated, and high-potential professional, with proven capability in developing comprehensive case management plans and providing outreach services to engage and connect clients with the
community agencies. Equipped with verifiable strengths in analytical thinking, problem resolution, decision- making, and management pivotal in providing counseling services, assisting in adjusting
to facility life, and obtaining needed services or changes in assignment. Demonstrate expertise in observation and judgment to assess and resolve client concerns, along with proven ability to lead and implement development initiatives. Possess an active Secret Security Clearance.
Experience: FEDERAL BUREAU OF PRISONS ~ Bruceton Mills, WV Senior Corrections Officer 2009 ~ 2011
- Assumed full responsibility in handling inmate accountability through searches; enforcing policy; and using the method of ”ask, tell, and give a direct order” - Applied superior interpersonal skills in collaborating with staff and inmates, providing positive feedback to inmates when warranted and giving direct order if necessary - Prepared and presented accurate incident reports and efficiently completed all required tasks during an 8-hour shift without jeopardizing the safety of the institution and public - Obtained relevant information for investigative purposes and reported findings in appropriate and required avenues - Proficiently performed assigned tasks in housing units, compound, various corridors, suicide watch, mobile patrol, special housing unit secondary officer, and phone monitor - Conducted comprehensive searches and confiscated altered food, resulting in the creation of alcohol, food service items, window, light and door coverings, excessive personal items,
tattooing items, and unmarked medications along with homemade hypodermic needle with liquid substance
FAMILY AND CHILDREN’S COUNSELING SERVICES ~ Adrian, MI Intern 2006
- Rendered exemplary assistance in the intake process encompassing short primary needs assessment, including housing, employment, protection orders, health, mental needs, and daily life
skills - Took part in handling the dismissal from services, ensuring that all programming needs have progressed in a positive direction while legal issues have been addressed; rendered after-care
instructions, including continuing counseling, and providing another list of community agencies - Effectively responded to everyday issues and delivered appropriate direction during times of crisis to equip individuals with self- advocating skills - Fostered a positive environment for children and aided in discovering positive choices to be made during times of conflict - Worked with peers in obtaining copies of protection orders as well as in presenting information to the assaulted on the services provided by the shelter and in the community
Intern, Catherine Cobb Domestic Violence Shelter 2006
- Obtained comprehensive understanding of organizational behavior and the legal system through hands-on experience - Leveraged excellent communication skills in interfacing with clinical supervisor, case managers, legal advocates, and clients - Instructed staff on proper medication disposal - Engaged in raising $1,000 for shelter; educated the public on various reasons for fundraising that ignite others to be passionate and committed to ending the domestic violence cycle
BIG BROTHERS BIG SISTERS OF LENAWEE COUNTY ~ Adrian, MI Intern 2005
- Accomplished extensive interview and assessment of individuals wanting to become a “big brother or sister” and those looking to have a positive role model in their lives in order to make
the best possible match with a “little brother or sister” - Determined the expected positive changes while spending time with a “big brother or sister” as well as the issues that should not be discussed with a “big brother or sister”, including drug
abuse issues or sexual issues and development - Worked in partnership with match specialists during the first meetings between “bigs” and “littles” to perceive if a match and mentoring relationship could be made - Rendered keen oversight to matches by consistently conducting phone calls and sending letters to both sides of the match, ensuring no issues have arisen and documenting activities happening
between the two parties - Contributed in organizing and facilitating group events and interactions, including after-school events between “bigs and littles”, wherein “bigs” helped “littles” with homework, crafts,
and recreation time - Made major contribution in promoting “Big Brothers, Big Sisters” throughout the community - Identified and monitored the success of the organization for the Board of Directors through comprehensive program evaluations - Developed new computer format to improve tracking surveys with more accurate and comprehensive results
HOSPICE OF LENAWEE ~ Adrian, MI Patient Care Secretary 2002 ~ 2004
- Applied best management practices in handling patient files from referral through dismissal as well as in ensuring all required documents were present and signatures were complete - Facilitated quick information retrieval by guaranteeing accurate and proper encoding and filing of all documentation in the appropriate section - Rendered direct administration to database related to patient files, including updating of contact information, directions to patient location, Do Not Resuscitate Order status, and
physician information that resulted in the creation of patient data sheet on the file and book - Guaranteed completeness of information to determine the needs of the patient and concerns of their families upon preparing patient files and creating packets for the bi-weekly
Interdisciplinary Team meeting - Assisted in updating changes required in the database as well as case management files, on-call book, and other patient files - Selected over peers to manage more sensitive information, such as time and attendance tracking to meet the requirements of Medicaid and Medicare guidelines - Provided exemplary service in completing backlog of tasks by volunteering to increase assigned duties and accepting various responsibilities to assist the organization and avoid major
interruption in the organization’s operations
LENAWEE COUNTY SHERIFF’S DEPARTMENT ~ Adrian, MI Victim Services Advocate, Victim Services Unit 2009 ~ 2010; 2011 ~ Present
- Participated in monthly training on various issues, such as sexuality, suicide, grief, domestic violence, and cultural differences - Performed well in responding to community when there is suicide, murder, fatal car crash, domestic violence situations, fires, and situations of crisis for an individual or family - Led the immediate crisis intervention and assisted families during the first 24 hours in calling funeral homes and bio hazard cleanup crews - Informed clients on the situation and the succeeding process over the next few days and help “normalize” the situation and make them feel that they have a companion in the trying time
OTHER EXPERIENCE
Counter Sales HUBBARD AUTO GROUP ~ Manchester, MI 2011 ~ Present
Regional Secretary ~ LENAWEE INTERMEDIATE SCHOOL DISTRICT ~ Adrian, MI 2004 ~ 2009
General Manager ~ DR. AYERS DENTISTRY ~ Adrian, MI 2001
Assistant Bookkeeper/Receptionist ~ DR. SLATER DENTISTRY ~ Jackson, MI 1999 ~ 2001
Receptionist ~ DR. DEMSKY DENTISTRY ~ Whitmore Lake, MI 1997 ~ 1998
Education: Master’s Degree in Administration of Justice and Security UNIVERSITY OF PHOENIX ~ Phoenix, AZ 3.97 GPA ~ summa cum laude Relevant Coursework:
Survey of Justice and Security Management of Institutional Risk Physical and Personal Protection Organizational Administration and Behavior Ethics in Justice and Security Legal Issues Cyber Crimes and Information Systems Security Criminological Theory Public Policy Forensic Science and Psychological Profiling Critical Incident Management Victimology
Bachelor’s Degree in Human Services/Management UNIVERSITY OF PHOENIX ~ Phoenix, AZ 3.98 GPA ~ summa cum laude Relevant Coursework:
Management: Theory, Practice, and Application Decision Making Communication Skills for Human Service Professionals Financial Analysis Professional, Ethical, and Legal Issues Case/Quality Management Program Design and Proposal Writing Organizational Behavior Mental Health and Crisis Intervention Advocacy and Mediation
Affiliations: ACTIVITIES AND AFFILIATIONS
Member, Michigan Sheriffs’ Association ~ Member, Lions Clubs International
Skills: Caseload Supervision Individual Needs Assessment Leadership, Mentoring, and Team Building Human Services Provision Care Plan Administration Communication and Interpersonal Skills Security Operations Charting and Documentation Customer Service and Satisfaction
Additional Information: PROFESSIONAL DEVELOPMENT
Education/Recreation Services Management Case Management Meeting Mechanics Correctional Services Management Managing Female Offenders Basic Diversity Community Corrections Management Victim Services Unit Training Bridges out of Poverty Non-Violent Crisis Intervention Certification Managing Emotions Under Pressure
Reference: Available upon request.
Candidate Contact Information:
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