Human Resources Management - Human Resources Resume Search
Human Resources Management - Human Resources Resume Search
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Human Resources Management Resume


Desired Industry: Human Resources SpiderID: 54234
Desired Job Location: New York, New York Date Posted: 9/10/2011
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
Human Resource Management

SUMMARY:

Hands-on, lead-by-example human resources professional with an exceptional track record for meeting and exceeding corporate and client expectations. Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving. Work closely and effectively with employees at diverse levels as the liaison for human resources generalist affairs. Demonstrate commitment to leadership through positive contributions in boosting employee Morale, improving retention and productivity rates, and streamlining policies and procedures. Offer a global perspective.


SPECIALITIES:

Developing creative solutions to complex issues, turning around underperforming business units, and promoting human resources services as a viable solution to maximize efficiencies, control costs, and reduce risk.


WHAT OTHERS SAY:

"A well-respected leader who consistently motivates employees to participate in organizational culture and take ownership of corporate goals."
-J. Moss, Director, JKM

"Bryan also shows a genuine passion for the business world and the people who run companies and make significant contributions to the economy and society.... I strongly recommend him to anyone searching for experienced and inquisitive minds looking to take themselves to the next level."
-M. Consol, Publisher / President, The Business Journal

"He genuinely cares for other people, knowing how to talk so they’re at ease, not afraid to speak up when necessary, willing to motivate and work hard for mutual success. And his positive attitude and energy even on the toughest days…were assets to my entire group."
-G. McCarthy, Director, WFG


Experience:
NATIONAL MANAGER, HUMAN RESOURCES, Since 2007
JKM

Purpose and Scope:

Effectively manage overall human resource functions, as well as market, sell, and manage human resource services to a client base spanning numerous industries with unique operational challenges. Oversee, guide, and assist a team of generalists and sales staff spanning 3 interstate locations. Design and implement improved policies and procedures governing multiple facets of human resources, and personally develop human resource systems and solutions to meet client requirements, including the utilization of cost-effective IT systems and software. Counsel and assist 400 internal employees and 3,500 external employees, including international staff.

Organizational Impact | Contributions:

* Personally directed the operation of the immigration office. Authored and implemented numerous guidelines to assist human resources and managers in meeting complex benefits, hiring, payroll, and compliance requirements.

* Recommended, designed, and implemented benefits systems, and managed taxation needs for self-employed contractors. In addition, presented and sold CRM software to meet needs of recruiting agencies.

* Designed change management strategies in support of M&A planning and execution, facilitated new employee orientations and training programs, and directed internal communications. Coordinated workers’ compensation investigations to consistently successful conclusions.

= Efforts achieved a 24% increase in customer base, with 115% through acquisitions.

= Generated 11% increase in software sales, and realized a 21% increase in division revenues.

= Drove planning integration of CRM and email programs for tracking outgoing correspondence thus improving divisional branding and coordination identification.

= Implemented and facilitated use of a work-share program to improve cross-training activities across interstate locations.


MARKETING | CLIENT COMMUNICATIONS, 2006 - 2007
KOI GROUP

Purpose and Scope:

Provided expertise in assisting clients in designing and developing effective programs and practices to increase market share and customer satisfaction delivery. Analyzed needs and organizational structures and policies, presented solutions, and guided clients in implementation and optimization activities.

Organizational Impact | Contributions:

* Negotiated, sold, and guided customers in optimal use of telemarketing and direct mail marketing, as well as provided business development and marketing expertise.

* Designed account management program and client newsletter, assisted with customer service challenges, and successfully helped a key client in building strong client relationships.


PROJECT MANAGEMENT | BUSINESS COMMUNICATIONS, 2002 - 2004
STORIESBREATH VENTURE LAUNCH

Purpose and Scope:

Prospected and secured new business, and provided seasoned advice and guidance focused on business development and marketing.

Organizational Impact | Contributions:

* Services rendered also include employee training in areas of human resource and customer service.

* Negotiated advantageous purchase orders, and directed a team of purchasing agents in a high-volume cold calling environment.


MARKETING | BENEFITS MANAGEMENT, 2001 - 2002
WORLD GROUP SECURITIES, INC. (DIVISION OF AEGON / TRANSAMERICA)

Purpose and Scope:

Developed relationships with human resource executives, offering employee insurance and investment products and services. Identified and secured new clients, and ensured full existing account satisfaction.

Organizational Impact | Contributions:

* Trained and supervised a team of telemarketers, with strong emphasis on problem solving, product knowledge, customer service, and sales to boost revenues and profitability.


DIRECTOR, 1995 - 2001
THE BUSINESS JOURNAL (DIVISION OF ACBJ) / ADVANCE PUBLICATIONS

Purpose and Scope:

Managed a wide range of critical business functions for this leading publisher with 42 newspapers. Trained and mentored assigned staff. Oversaw departmental human resource requirements to boost productivity, lower costs, maintain high level of employee morale, and mitigate risk and costs. Directed customer service, field sales, in-house sales and retail product distributors. Hired and trained employees. Developed and managed a $650K annual budget, and performed trend forecasting and annual marketing planning.

Organizational Impact | Contributions:

* Set revenue goals, managed lead generation activities, and tracked customer retention and acquisition efforts.

* Oversaw vendor relations and contract negotiations, oversaw customer fulfillment, and negotiated channel sales and product placements.

* Mediated and resolved conflicts, and successfully transitioned employees through three challenging executive changes.

= Increased customer base by 1.2K.

= Increased customer retention by 78%.

= Boosted departmental revenue by 11% on an annual basis.

= Increased corporate sales ranking from #26 to #5.


Education:
UWS
MASTER OF PROFESSIONAL COMMUNICATION (MPC) 2011
Graduated with Honors / Dean’s Medal for Academic Excellence
Thesis emphasis: Organizational Communication & Change Management

CQU
MASTER OF BUSINESS ADMINISTRATION (MBA) 2006
GRADUATE DIPLOMA OF MANAGEMENT (GDM) 2005
Thesis emphasis: Human Resource Management & International Business


Affiliations:
Society for Human Resource Management (SHRM)


Skills:
Strategic Planning, Benefits Management, Compliance, Staffing, Hiring, Training, Employee Relations, Executive Coaching, Succession Planning, Risk Management, Payroll, ADA, EEO, COBRA, Workers’ Compensation, Mediation, Mergers and Acquisitions, M&A, Change Management, Internal Communications, Organizational Development


Additional Information:
COMPUTER COMPETENCIES:

CRM Software | Office: Word, Excel, PowerPoint | HTML and Web Design



"PEOPLE ARE YOUR BUSINESS; LET ME MAKE THEM MINE"
-Bryan Lerner, MBA, MPC

Please contact me to discuss how I can help your organization.


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