Sales Engineer - Engineering Resume Search
Sales Engineer - Engineering Resume Search
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Sales Engineer Resume


Desired Industry: Engineering SpiderID: 49983
Desired Job Location: Somerville, Massachusetts Date Posted: 4/14/2011
Type of Position: Full-Time Permanent Availability Date: Immediatley
Desired Wage: 110000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Innovative, technically inclined
professional with extensive and
progressive background in IT business,
as well as expertise in project
management / development and emerging
technology. Demonstrate results-driven
performance in environments where
functional responsibilities are aligned
to business strategies. Proven ability
to configure and empower high-
performance IT organizations around the
needs of the business. Thrive in
operating and maintaining state-of-the-
art technology systems, with reliable
management information tools specific to
company’s business and its markets.
Exhibit talents in bridging the gap
between technical and non-technical
persons while determining needs and
formulating effective solutions to
increase productivity and efficiency.


Experience:
EMPLOYMENT HISTORY


ASCENT TECHNOLOGY ~ CAMBRIDGE, MA: 2003–
PRESENT

Manager, IT Sales and Services 2008–
Present

Direct and coordinate daily operational
aspects of the department, focusing on
providing high-level of technical
support to customers for both pre- and
post-software sales. Provide expert
advice to customers regarding the
infrastructure needs and priorities in
acquiring hardware and software.

Notable Achievements:
- Extensively traveled to customer
sites to meet with executives for
project planning and implementation
- Initiated the implementation and
rollout of a 24/7 help desk ticketing
system utilizing WebEx Support Center
and Remote Access products to support
both external clients and internal users
that work in various locations; the
effort facilitated the quick and
efficient resolution of technical
problems encountered by customers
- Improved customer training and
product demonstrations by educating
internal staff on WebEx Meeting Center
product
- Increased corporate sales by
conceptualizing, developing and
implementing a robust virtualized
customer SaaS solution in a data center
build-out leveraging Citrix XenApp,
VMware ESXi, Oracle RAC and Apache
Tomcat technologies
- Addressed customer apprehension
regarding Oracle RAC by creating a
comprehensive 50-page installation and
configuration document based on numerous
installations

Manager, Information Technology Services
2005–2008

Applied dynamic leadership talents in
managing the 24x7 operations of
company’s IT facilities, including
hardware, software, telecommunications
equipment, data networks and similar
equipment. Earned the consensus of upper
management pertaining to the needs and
priorities of acquiring and maintaining
hardware, software and related
equipment.

Notable Achievements:
- Guaranteed 24X7 availability,
reliability, security and maintenance of
all IT facilities to support maximum
productivity for internal operations and
external hosted services
- Virtualized 90% of servers on
VMware and Dell Servers on EMC Clariion
storage providing numerous benefits;
reduced costs and complexity of managing
hardware and server deployment times
while increasing uptime for all services

Network Administrator 2003–2005

Provided expert oversight in configuring
network devices, including routers,
firewalls, switches and VPN.
Administered desktop and server imaging,
configurations, software installations,
upgrades and maintenance. Oversaw all
Windows Domain Servers, including DNS,
DHCP, Active Directory and Microsoft
Clustering.

Notable Achievements:
- Proactively ensured maintenance
of computerized systems and hardware
preventing technical problems from
impacting validated state of network by
performing critical systems work orders,
change controls and resolving incident
reports
- Served as a significant
contributor in company data backup and
restoration, as well as in antivirus and
anti-spam configuration and management

VERIZON ~ BOSTON, MA

Systems Administrator 1999–2002

Created and administered the Windows NT
domain, which supported more than 400
end-users. Handled all aspects of
desktop / laptop / server imaging and
configurations including domain-wide
antivirus solution.

Notable Achievements:
- Executed network infrastructure
group troubleshooting and identified the
issues in TCP/IP environment
- Instrumental in building,
maintaining and restoring Windows
NT/2000 desktops and servers


Education:
EDUCATION

BACHELOR OF ARTS IN COMMUNICATIONS
~ Franklin Pierce University, Rindge, NH:
1998


Affiliations:
-----


Skills:
CORE STRENGTHS

- System Installation,
Configuration and Upgrades
- Network and System
Administration
- Continuous Process and
Performance Improvement
- Sales Action Plans Development
- Project Management and
Operations
- Technical Support and
Troubleshooting
- Leadership, Training and Team
Building
- Outstanding Customer Service
- Organized with Strong Analytical
Abilities
- Problem Resolution and Decision
Making


Additional Information:
PROFESSIONAL TRAINING & CERTIFICATION


VMware vSphere: Install, Configure,
Manage Version 4, MicroTek, Burlington,
MA: 2009
Real World Project Management, ASPE
Technology, Boston, MA: 2008
Oracle Database 10g: RAC for
Administrators Release 2, Fujitsu
Consulting, Schaumburg, IL: 2007
Linux System Administration, Boston
University, Corporate Education Center,
Waltham, MA: 2007
Citrix Presentation Server 4.0:
Administration, New Horizons, Computer
Learning Centers, Waltham, MA: 2006
Cisco Network Administration Certificate
Program, Boston University, Computer
Career Programs, Waltham, MA: 2003 CCNA
2003-2006



TECHNICAL PROFICIENCY

HARDWARE: IBM Blade Server/ xSeries/
eServer/ IntelliStation/ ThinkPad, Dell
PowerEdge/ Inspiron/ Latitude/ Optiplex,
EMC Clariion, Cisco routers, PIX
Firewalls, Cisco VPN Concentrators,
Cisco/HP switches, Juniper Firewall/SSL
VPN, UTP wiring installations

SOFTWARE: Windows 2003/XP/2008/7, VMware
ESXi, Linux Red Hat, IBM AIX, WebEx,
Citrix XenApp, Oracle Database, Apache
Tomcat, IIS, EMC Networker, Symantec
Antivirus, Lotus Notes/Domino, Exceed,
Cisco IOS, PIX OS, Cisco VPN, ScreenOS


Reference:
Available upon request.


Candidate Contact Information:
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