Director Sr. Director Program Manager - Executive Resume Search
Director Sr. Director Program Manager - Executive Resume Search
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Director/Sr. Director/Program Manager Resume


Desired Industry: Executive SpiderID: 49938
Desired Job Location: Oak Hill, Virginia Date Posted: 4/12/2011
Type of Position: Full-Time Permanent Availability Date: Immediatley
Desired Wage: 160000
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
-----


Experience:
PROFESSIONAL EXPERIENCE

BIZ GUARD CONCEPTS, LLC | OAK HILL, VA
PRESIDENT ~ 2010–PRESENT
- Serve as President of Biz Guard
Concepts, LLC – a management consulting
company that provides strategic
direction in managing programs and
individual projects / outsource
operations for small to medium-sized
companies.
KEY ACCOMPLISHMENT
- Played an integral role in
establishing and operating an
Information Technology company,
supporting Program / Project Management,
Identity Management, Software
Development (Distributed and Mainframe),
Mainframe Modernization (web
enablement), Database Technologies
(Oracle, SQL Server, and DB2), and
Business Analysis Reengineering /
Modeling.
- Recommended strategies and
changes for Business Process
improvements and systems modernization,
and managed the deployment for Back
Office operations of a Financial
Software and Services company.

GEICO DIRECT | CHEVY CHASE, MD
SENIOR MANAGER ~ 2007–2011
- Handled full administration and
held primary responsibilities in the
areas of Distributed Database’s planning
and budgeting, personnel management, and
implementation of adherence to standard
policies and regulations.
- Controlled and managed all
aspects of more than $20 million budget
comprised of vendor products for
software solutions, database products,
and support tool acquisitions.
- Administered direct leadership
and supervised 34 production staff,
including 4 Manager / Technical Leads
tasked to spearhead 24x7 operations of
Oracle, SQL Server, and DB2 / UDB
distributed databases, supporting
multiple web-based and traditional
desktop client applications for Sales,
Service, Claims, and the Enterprise Data
Warehouse.
KEY ACCOMPLISHMENTS
- Strategized the development of a
Business Continuity solution for
eliminating planned downtime for
critical customer facing applications
and leading a significant reduction to
unplanned outages.
- Established, developed, and
implemented a tactical strategy for the
timely update of Oracle and SQL Server
databases with new releases and current
security patches, enabling productivity
improvements, including automation of
DML (data) updates to production
maintaining current staffing levels upon
increasing demands.
- Successfully closed a recent
negotiation of a major Unlimited License
Agreement of Oracle Database Technology.

SENIOR MANAGER ~ 2004–2007
- Provided strategic leadership
and frequent collaboration with multiple
teams assigned to support a broad array
of critical products including an
Identity Management solution and varied
aspects of Insurance Policy systems
comprised of a Customer Information
Repository and associated services, ID
cards, and Electronic Lien Holder
interfaces.
- Accomplished deliverables under
time and budget constraints to
completely rebuild and replace the
Customer Information application via
consumable services and seamless
integration throughout critical GEICO
and third party software products.
- Administered and delivered .Net
solutions, utilizing SOAP / XML and WEB
services to access key customer
information via GUI interfaces;
presented customer information to
browser-based applications via
consumable services.
KEY ACCOMPLISHMENTS
- Solidified working relationships
and supported the development of an
underperforming team into highly
productive and competitive team, by
realigning team focus from reactive to
proactive production support and
development.
- Directed the successful delivery
of an Identity Management (IdM) solution
and a Single Sign-On (SSO)
implementation that increased
productivity and reduced costs. IdM
automated the people resource on-
boarding, off-boarding, and other user
permission changes; while the SSO
enabled automatic login to applications
once logged into the Network reducing
time and effort. Achieved through
extensive coordination and constant
communication between IT application
teams, infrastructure, network,
security, and administration of an end-
user base with more than 21,000 people
resources.
- Contributed substantial efforts
toward corporate CMMI compliance and
development of standard procedures.

SALLIE MAE (STUDENT LOAN MARKETING
ASSOCIATION) | RESTON, VA
IT DIRECTOR ~ 2000–2004
- Executed leadership functions in
directing several software development
teams tasked to deliver Loan Origination
software solutions through the
employment of full life cycle
development methodologies and strong
project management principles.
- Assumed primary responsibility
of all software products installed on
multiple platforms, from COBOL / CICS
mainframe applications, to thin- and
fat-client GUI products based on
Microsoft and UNIX technologies, by
employing hands-on approach to solutions
for new development and production
fixes.
- Cultivated advanced management
skills by directing and leading more
than 60 technical professionals divided
in four teams, with an $8 million
departmental budget on a critical loan
delivery program.
- Launched and maintained
mainframe software product suite
supporting loan delivery (Loan
Origination System) for student loans
that included web services supporting
web-based solutions.
KEY ACCOMPLISHMENTS
- Directed the implementation of a
UNIX and Java-based Credit Service
product that delivered critical loan
approval decisions to loan delivery
platforms, by connecting to the Credit
Bureaus and receiving a real-time end-
to-end response in an average time of 3
seconds.
- Conceptualized, developed, and
implemented an electronic mail delivery
system, which effectively met numerous
document delivery needs of the Loan
Delivery products utilized by multiple
applications / platforms. The UNIX and
JAVA-based service delivered documents
via e-mail (embedded text, PDF, or
both), printed documents for standard
mail, and facilitated rendering of
documents directly to the WEB in PDF
format.
- Played a pivotal role in
administering the Electronic Funds
Transfer of business critical money
movement between company and company
bank that secured funding from several
lenders prior to disbursing funds.
- Amplified the Offshore Vendor
Management experience in the final
assignment at Sallie Mae to transition
Loan Origination systems to an offshore
entity in Southeast Asia; proactively
engaged in the initial evaluation of
competing vendors.



EARLIER CAREER

SALLIE MAE (STUDENT LOAN MARKETING
ASSOCIATION) | RESTON, VA
Senior Manager — Application Development
~ 1997–1999
Senior Systems Analyst / Manager ~ 1994–
1997
Systems Analyst / Project Lead ~ 1992–
1994

MAY DEPARTMENT STORES COMPANY | SILVER
SPRINGS, MD
Manager — Software Development ~ 1991–
1992
Programmer / Analyst ~ 1986–1991

ARMCO, INC., STAINLESS STEEL DIVISION |
BALTIMORE, MD
Assistant Systems Engineer ~ 1985–1986


Education:
EDUCATION

BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION, MAJOR IN MANAGEMENT
INFORMATION SYSTEMS
University of South Carolina | Columbia,
SC
Midlands Technical College | Columbia,
SC


Affiliations:
PROFESSIONAL AFFILIATIONS

- LinkedIn Network (Project
Management Office, PM Link, and The
Project Manager Network)
- Microsoft BizSpark


Skills:
CORE COMPETENCIES AND STRENGTHS

- Business-driven IT executive
with exemplified hands-on management
experience in business process
improvements / cost reductions, and
proven record of identifying the most
cost-effective, value-added IT solutions
within diverse industries.
- Full project lifecycle
experience as a partner and manager of
large-scale IT projects, consistently
producing quality deliverables on
schedule and well under budget.
- History of excelling in
introducing organizational change and
leveraging existing technology and
knowledge base with internal resources
to facilitate business excellence and
competitive advantage.
- Supervisory and budget
experience combined with excellent
communication skills that continually
drive cross-functional teams to
accomplish results.
- Proven effectiveness in
consensus building, partnering with
senior business leaders, and working
collaboratively with professionals at
all levels to assess, plan, and
implement IT solutions.
- Equipped with the best IT
practices, including PMI Project
Management Body of Knowledge (PMBOK),
Agile, Scrum, Lean Six Sigma, Capability
Maturity Model Integrated (CMMI), ITIL
V3, Microsoft Operations Framework v4
(MOF), PMO Operations, Quality Assurance
(QA), and Control (QC).
- Currently pursuing Project
Management Professional certification.


Additional Information:
TECHNICAL ACUMEN

Web / Client / Server .NET, Visual
Basic, JAVA, JAVA Script, Access Basic,
HTML, ColdFusion, MQ Series
Database Oracle, SQL
Server, DB2/UDB
Mainframe DB2, CICS, COBOL
2, PL/1, MQ Series, Endeavor, Xpediter,
Intertest
TANDEM (HP-Compaq) SCOBOL COBOL85,
SQL, MIS BATCH
Project Management Microsoft
Project Server, Timeline, Project
Workbench
Project Tracking Software (personally
developed)
Identity Management HP Select
Identity, Select Audit, Bioscrypt
Verisoft Access Manager Single Sign-On,
Oracle OIM and
OAM
Other Windows,
Microsoft Office Suite, Freelance
Graphics, ABCFLOW, and EASY FLOW,
Lotus Notes, and GroupWise


Reference:
Available upon request.


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