|Desired Industry: Accounting/Bookkeeping
|Desired Job Location: Las Vegas, Nevada
||Date Posted: 3/3/2011
|Type of Position: Full-Time Permanent
||Availability Date: 03/04/2011
|Desired Wage: 30000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: No
|Highest Degree Attained: High School/Equivalent
||Willing to Relocate: No
To obtain an accounting position.
Appleone Las Vegas, NV 08/10-Present
Box Office Agent
-Provide customer service for Venetian Resort Hotel call center.
-Answer inbound calls from guests or callers for reservation of show tickets.
-Process orders in Audience View and Architics/Ticketmaster systems.
-Assist in-house guests or callers with their needs such as reservations, confirmations, and other inquiries.
-Explained services, schedules, and prices.
-Maintain knowledge of current shows, promotions and event tickets as well as other information available to guests.
-Provide helpful information to all callers whether internal or external.
Appleone Las Vegas, NV 07/09 – 02/10
-Provided administrative, secretarial, and clerical support for Nevada Virtual Academy staff.
-Processed students for enrollment ensuring that all required documents are received in accordance to the state.
-Performed a high volume of data entry to create transcripts for high school students in Total View
-Part of an audit team to conduct audits on student’s files for compliance with state, federal, and accrediting standards.
-Answered multi-line phone, walk-in inquiries and researched questions and provided information.
-Liaison between principals, registrar, and counselor to conduct various special projects for over 2000 students.
-Responded in a timely manner to a variety of routine requests via fax, mail, and phone.
-Maintained active student’s files with attendance records, transcripts, report cards and all other academic activities.
Accountants International Las Vegas, NV 04/08 - 01/09
Accounts Receivable Clerk
-Provided excellent customer service for Las Vegas Hilton.
-On a weekly basis processed over 250 refunds for cancelled reservations.
-Daily entries onto Excel for show accounts and generated month end reports from various databases for supervisor.
-Communicated with customers on delinquent accounts and processed credit card payments.
-Assisted other account receivable clerks with their duties and worked on special projects when needed.
-Promptly responded to various requests for guests via fax, mail, and phone.
-Researched and interacted with other departments to resolve customers’ disputes.
Southern California Edison Westminster, CA 01/00 - 04/08
-Performed administrative, secretarial, and accounting duties for the Field Services Team.
-Extracted, compiled and created reports from databases and spreadsheets for management reports.
-Composed and edited correspondence, reports, memorandums, and other written materials or documents.
-Oversaw other administrative/clerical staff in a project, program or functional area.
-Processed payroll, purchase requisitions, and monthly expense reports for personnel.
-Recorded meeting minutes, tracked agenda, decisions, and action items.
-Liaison between all departments within and across the organization unit to receive and disseminate information
US Career Institute – Currently pursing an A.A. degree in Accounting
-Microsoft Office Suite
-Data Entry 13,000kph
-Accomplishments in the areas of administration, customer relations, staff supervision, and general office operations.
-Extensive knowledge of general accounting principles.
-Able to work independently and within a team.
-Capable of performing complex data entry tasks.
-Possess analytical, organizational, and problem-solving skills.
Available upon request.
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