DIRECTOR OPERATIONS Resume
|Desired Industry: Executive
|Desired Job Location: Denver, Colorado
||Date Posted: 2/28/2011
|Type of Position: Full-Time Permanent
||U.S. Work Authorization:
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained:
||Willing to Relocate:
An operations professional, I drive improved profits
by identifying and resolving organizational and
logistical problems that face rapidly growing
companies. I have been successful in startup and
turnaround environments where I have expanded
companies both organically and through strategic
acquisitions. I am also known for:
• Driving operational improvements that reduce
costs and support increased sales
• Streamlining warehousing and distribution
• Automating processes, leading to decreased
headcount and expenses
• Improving productivity by developing enhanced
My strengths include initiating, leading and
managing change; dramatically improving
performance with continuous process
improvements; and building, developing and
motivating strong professional teams. My education
includes a BS in Economics from the Wharton
School at the University of Pennsylvania.
Turned around company improving EBITDA from
operating loss to $18.1M profit. Aggressively
restructured company’s infrastructure to support
sales growth from $45M to $130M within three-
years while simultaneously reducing expenses.
Established cross-functional operational planning
sessions and weekly strategy meetings.
Redeveloped inventory strategy, reducing costs and
improving sales. Company was spending too much
on logistics. Analyzed distribution network.
Consolidated eight warehouses into three. Led
charge to update strategic business model to
improve sales and shipping practices. Cut costs
from 11.4% to 6.2% as a percentage of sales.
Performed due diligence and post acquisition
integration of key competitor. Company decided to
purchase division of Reader’s Digest that had 2.3
times more sales volume. Purchased data and
inventory. Grew division headcount by only 13%.
Fully integrated operations, moving all inventory
from nine warehouses within one year.
Transformed information systems from a liability to
an asset. IS group underperforming. Replaced
client-facing tech support team. Outsourced
systems architecture and support. Assumed
software project design, prioritization, and
management duties. Client complaints with support
reduced by 80%, systems modernized and
maintained at ~1/3 cost, lead software architect
freed to clear backlog before reassuming project
Implemented cycle inventory counting, increasing
sales of old product and reducing storage costs.
Performing physical counts closed warehouses,
interfering with shipping and resulting in lost sales.
Crafted and instituted cycle counting at all facilities.
Enhanced inventory accuracy and stopped
Director of Operations & Information, Imagine
Nation Books, Ltd. d.b.a. Books Are Fun, 2007 to
2010. Managed $11M budget and 35 employees for
this wholesale and retail startup. Directed
operations, information technology, and logistical
needs during times of organizational distress, rapid
growth, and industry consolidation.
Operations Analyst, Imagine Nation Books, Ltd.,
2005 to 2007. Provided operational & financial
modeling, data analysis, and database & ERP
administrative support to purchasing and
operations executives. Examined existing work
processes for potential efficiency gains, designed
solutions and led cross-functional implementation
Operations Intern, Reader's Choice Books, Ltd.,
2004. Provided general database, IT and IS support
for small display retail company.
Owner, Daryle Designs, Ltd., 2000 to 2001.
Founded and operated graphic design sole
proprietorship. Provided graphic design services
and developed marketing materials for variety of
businesses and educational institutions.
BS Economics from the Wharton School at the
University of Pennsylvania, with dual concentrations in
Finance and Management
P&L / Startups & Turnarounds / M&A / Due Diligence /
Integrations / Organizational Reengineering / Process
Improvement / Cost & Inventory Control / Distribution
& Warehousing / IS Management
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