Administrative Assistant, Clerical, Customer Service - Secretary Admin
Administrative Assistant, Clerical, Customer Service - Secretary Admin
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Administrative Assistant, Clerical, Customer Service Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 45450
Desired Job Location: shelby, North Carolina Date Posted: 11/5/2010
Type of Position: Full-Time Permanent Availability Date: 11/15/2010
Desired Wage: 35,000.00
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:
To obtain a challenging entry-level position which will offer me valuable experience, while offering opportunities for advancement. I am capable of working independently or as a member of a team.


Experience:
2001 - Present Cleveland County Water Lawndale, NC
Office Assistant / Representative
X Duties included: Accounts Receivables, Assisted customers with complaints & resolving matters due to their water account, Assisted with the moving of water service, Assisted customers with paper work on establishing new and existing water service, Balanced Daily reports, and Answered Multi-line phone system.
2000 - 2001 Triple D Publishing Shelby, NC
Customer Service Specialist
X Duties Included: Performed telephone customer service including accounts receivable, account payable, billing, resolving complaints, telemarketing renewal orders and maintaining customer data base. Met or exceeded all performance criteria pertaining to call management and sales generation.

1994 V 2000 PPG Industries Shelby, NC
Sliver Handler
X Duties included: Worked as a team with other employees to perform operations that produced fiberglass products.

1993 -1994 G.T. McSwain, Inc. Boiling Springs, NC
Clerk/Office Assistant:
X Duties included: Accounts Receivables, Account Payable, Balanced Daily cash reports, Data entry, Billed monthly invoices, Assisted customers, Entered inventory in computer and Answered the phones.

1992 - 1993 Roses Inc. Shelby, NC
Clerk/Office Assistant
X Duties included: Layaway Department, Assisted customers with layaway related purchases, Balanced daily cash reports, Account receivable and Answered the phones.



Education:
1994 Graduate Crest High School Shelby, NC
Major course of study:
X Business Management
X Business Law
X Business Math
X Computers & Keyboarding
X Typing I & II
X Active member of the Future Farmers of America


Skills:
Computer Skills IBM AS/400, Word, Excel, PowerPoint, Data Entry,
Open office, and Greentree Applied Computer system

Interpersonal communication skills, time management, business managment, verbal communication, business managment,creative thinking, organizational skills, effective listening, decision making skills, problem solving, negotiating skills, team work, quick learning, sales ability, reliability, creativity, determination, customer service, patience, multi-tasking, & people managment skills.


Additional Information:
I am a self motivated individual who is dependable and hard working with excellent clerical skills. I am able to work under stressful circumstances and still obtain quality work performance. Willing to learn new clerical & office duties and open to advancement


Reference:
Available upon request.


Candidate Contact Information:
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