Technical Sales - Sales Demonstrators Resume Search
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Technical Sales Resume


Desired Industry: Sales/Demonstrators SpiderID: 37141
Desired Job Location: Maple Grove, Minnesota Date Posted: 5/12/2010
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Willing to Relocate: No


Objective:

Highly talented and devoted professional offering strong qualifications developed over 20 years of continuous service in Customer Service, Application Support, UNIX System Administration and IBM WebSphere System Administration. Competent in originating, leading, and coordinating projects. Exhibit expertise in bridging gap between technical and non-technical personnel; possess strategic perspective and long-term vision. Highly organized, able to prioritize and multi-task efficiently.


Experience:

IBM WEBSPHERE SYSTEMS ADMINISTRATOR ~ UNITED HEALTH GROUP ~ PLYMOUTH , MN 2007-PRESENT

UNIX SYSTEMS ADMINISTRATOR ~ UNITED STATES POSTAL SERVICE ~ EAGAN, MN 2007

EXECUTIVE RECRUITER ~ CUSTOM SEARCH INC. ~ PLYMOUTH, MN 2005-2007

UNIX SYSTEM ADMINISTRATOR ~ ACCENTURE ~ RICHFIELD, MN 2004-2005

UNIX SYSTEM ADMINISTRATOR ~ 3M (CONTRACT TEKSYSTEMS) ~ MAPLEWOOD, MN 2001-2004

UNIX SYSTEM ADMINISTRATOR ~ CARGILL ~ MINNETONKA, MN 2001

UNIX SYSTEM ADMINISTRATOR ~ UNISYS ~ EAGAN, MN 1999-2000

CUSTOMER SUPPORT SPECIALIST/ PROCESS CONTROL SPECIALIST
INTEGRIS/HONEYWELL INC. (OUTSOURCED TO INTEGRIS) ~ MINNEAPOLIS, MN 1994-1999

LEAD COMPUTER OPERATOR ~ HONEYWELL INC. ~ GOLDEN VALLEY, MN 1983-1994


Education:
Certificate in Programming and Computer Operations, Accounting I and II
Minnesota School of Business


TRAINING

Prometric
- IBM WebSphere 6.1 Core Administration Certification, 2009
TEKSystems
- Portlet Administration with ALUI Training, 2008
EXIN International
- ITIL Foundation IT Service Management Certification, 2007
Hewlett Packard
- HP-UX MC/Serviceguard I, 2004
- HP-UX Hands On with Superdome & Partitioning, 2003
- HP-UX Hands On with LVM & Mirror Disk/UX, 2002
- HP-UX System Administration for 11i, 2002
- HP-UX System and Network Administration for Experienced UNIX System Administrators, 2001
- Fundamentals of UNIX System Administration and HP-UX 10.x UNIX System Admin. II for HP9000, 1997
EMC Corporation
- EMC SRDF, EMC Control Center Base & TimeFinder for UNIX, 2000
Global Knowledge
- SCO UnixWare 7 System Administration II, 1999
SUN Microsystems
- SUN Solaris 7 System Administration II, 1999


Additional Information:

CORE COMPETENCIES

- Leadership and Team Building
- Strong Analytical Abilities
- Problem Resolution
- Project Coordination/Management
- Relationship Building
- Training/Mentoring



CAREER HIGHLIGHTS

- Effectively presented and offered application support for IBM WebSphere AppServer, IHS HTTP Apache WebServer, LDAP and SiteMinder login authentication servers
- Proactively involved in updating more than 3000 IBM WebSphere environments to the latest version
- Successfully installed and configured numerous platforms of UNIX, including Sun Solaris 10, HP-UX 10.20, 11.0, 11.i, and SCO UnixWare 7.1.0-7.1.1
- Administered SUN Solaris jumpstart/zcreate 10, HP-UX OS upgrades from 10.20 to 11.0 and 11.i, as well as quarterly patch installations and server decommissions
- Resolved hardware / software and networking issues and concerns; collaborated closely with vendors and cross functional groups for problem resolution
- Efficiently executed Sarbanes-Oxley (SOX) security controls
- Played an integral role in transferring SAN disk storage from IBM Shark to D280 SAN; involved in moving new data center while ensuring all hardware and software was operational
- Proficient use of trouble tickets utilizing and applying Apriori call tracking and problem resolution systems, remedy action request systems, as well as HPSD (HP Service Desk) and Deskpro add
- Instructed and mentored Honeywellís Military Avionics, Residential and Corporate divisionís business units concerning batch runs, policies, and procedures
- Managed and directed more than 500 scheduled batch runs on a daily basis; evaluated and assessed batch runs and accomplished necessary corrections to JCL and file management
- Executed complex rerun and restart processes for critical batch runs and on-line TP8 systems
- Directed production shift in the operation of a large-scale computer data center
- Provided instruction and mentored operations analyst and computer operators in compliance with the companyís procedures and policies
- Worked closely with the supervisor, technical staff, and online customers concerning scheduled computer downtime
- Facilitated interviews with qualified candidates to fill demand for clients in the medical device and pharmaceutical industry
- Utilized expertise in cold calling and networking methods in determining potential candidates



AWARDS

- Recipient of Excellence Award
- Recipient of ESC Spirit Award
- Two-time recipient of Employee of the Month awards
- Two-time recipient of IMS Achiever Awards
- Recognized to be on Customer Relations Affirmative Action Team
- Achieved REACH (REcognition for ACHievement) Award



TECHNICAL SUMMARY

- UNIX Administration
- WebSphere Administration
- Application Support
- Troubleshooting
- System Installation/Upgrades
- Customer Service
- ITIL Service Management
- HPSD/Remedy Change Management
- Hardware & Software Support


Operating Systems HP-UX, SUN Solaris, AIX, SCO UnixWare, Unisys SVR4, GCOS
Hardware HP9000, SUN SPARC, Honeywell DPS88, Honeywell DPS90, Honeywell DPS6, Honeywell MOD400
Applied Knowledge IBM WebSphere, Apache IHS HTTP WebServer, J2EE, Java Virtual Machine (JVM), UNIX, Sarbanes-Oxley (SOX), ITIL, CIFS/Samba, Compuware, Veritas Netbackup, Ignite-UX, SUN Solaris Jumpstart, Secure Shell (SSH), Logical Volume Management (LVM), top, topas, GLANCE, Measureware (MWA), Shadow Password, FTP, Telnet, DNS, TCP/IP, Virtual Partitions (Vpars), Logical Partitions (lpars), High Availability Clustering (HA), SAM, smit, VI Editor, HP-OpenView, HPSD, Deskpro, Apriori, Remedy, Autosys, JETadmin, Openspool Print Manager, Lotus Notes 1-2-3, MSWord, Excel, Outlook 98, Job Control Language (JCL)


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