Administration Hospitality - Secretary Admin. Assistant Receptionist R
Administration Hospitality - Secretary Admin. Assistant Receptionist R
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Administration/Hospitality Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 35230
Desired Job Location: Atlanta, Georgia Date Posted: 3/29/2010
Type of Position: Full-Time Permanent Availability Date: 03/31/2010
Desired Wage: 30000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
To obtain an position with a business so that I can utilize my computer knowledge, strong people skills, organizational abilities and business experience.


Experience:
Single Soldier Housing (SSH)/Area Bldg Mgr Team Ldr/Ft Benning, Georgia/(01/2008 - 10/09)
Responsible for the coordination and management 1,644 rooms in 16 buildings
Monitors the daily operations of the office
Supervise the team members
Assist the Project Manager in the development of the annual budget estimate for Human Resources, supplies, equipment, training and travel.
Provides CEO/Management advice and assistance on discipline, adverse actions, grievances, performance evaluations and awards recognition.
Enters data in automated data base with customers information
Overseas various inspections of the rooms and property
Operates a computer to perform various office automation in support of office operations, such as producing briefing charts, spreadsheets, PowerPoint slides and other materials.

Single Soldier Housing (SSH)/AT Clerk/ Fort Benning, Georgia (11/15/2005- 01/01/2008 )
Provides primary source of clerical and administrative support to the Coordinator.
Answers the telephone, greets customers, assigns/terminates rooms.
Establishes and maintains offices files according to established functional files system.

Hampton Inn North/Guest Service Mgr/Valley Hospitality/Columbus, Georgia(06/2003 - 11/2005)
Directly supervise guest service staff daily.
Assist with the ordering of breakfast items, amenities and cleaning supplies for the property.
Assist Sales Director with sales calls. (Group Sales)
Input customer data while making reservations, checking guests in/out, group sales and A/R accounts.
Prepared a variety of recurring and statistical quarterly reports, e.g. daily status reports, and weekly/monthly profit and loss reports.
Responsible for managing the property when the General Manager is not available.
Coordinate and assist with Monthly training of all staff.
Attended and completed various hospitality management courses with the Columbus Technical College in High Performance Leadership course, Safe Serv and customer service.

Days Inn North/GSR/Columbus, Georgia/(09/2002 - 06/2003)
Assist customers with making new reservations, checking in and departures.
Input and update customer data while making reservations, checking guests in/out.
Operating the properties switch board and PBX system. Responsible for Cash handling, balancing credit/cash, posting room and tax.

Comfort Inn/Customer Service Representative
Union City, Georgia ( 01/2001 - 11/2001 )
Assist customers with making new reservations, checking in and departures.
Input and update customer data while making reservations, checking guests in/out.
Responsible for Cash handling, balancing credit/cash, posting room and tax.
Prepared a variety of recurring and statistical quarterly reports, e.g. daily status and weekly/monthly reports.






Tony’s Moving and Hauling/Office Manager
Fort Pierce, Florida (2/99 - 01/01)
Directly managing the daily operations of the office.
Assisting customers with scheduling and confirming appointments.
Responsible for all office duties: filing, faxing, data entry, customer service, bookkeeping/payroll.
Interprets and implements HR and company policies, practices and procedures for individual employees.
Coordinated, hire and train all new employees. Developing all advertisements for business.

Tina Moffitt Rental Properties/Notary /Owner/Manager
Fort Pierce, Florida (04/98 - 10/01)
Managing rental properties (which include local motel rooming house) .
Perform all Florida Notary Public duties to include: Weddings and notarizing documents.
Interviewing and screening possible rental property tenants
Responsible for the bookkeeping of all personally owned properties.

QVC, Inc./Customer Service Representative
Port St. Lucie, Florida (04/99 - 07/00 )
Responsible for providing excellent customer service to all customers.
Assist customers with setting up new credit card accounts.
Provide customers with detail information regarding product information.
Provided customer service duties which included receiving telephone calls, greeting, and assisting customers.

Department of Treasury, Bureau of Public Debt/Personnel Clerk
Parkersburg, West Virginia (11/1992 - 06/1993)
Responsible for providing administrative support to the staff and customers of the Personnel Office in the areas of files maintenance and other clerical and administrative activities.
Responsible for maintaining schedule/appointment calendar for staff.
Provided receptionist duties which included receiving telephone calls, greeting, and referring visitors.


Education:


EDUCATION:
ASSOC. Hospitality Industry, Columbus Technical College, 2005, GPA: 3.5 /Certificate Real Estate Sales, IFREC, 2004, GPA: 3.0



Affiliations:
N/A


Skills:

Training/addition classes taken: Computer Software: HOMES, Word, Excel, PowerPoint, Access, Structured Query Language (SQL), MS Project,. Visual Project Management, Sales Compensation, Human Resources Systems and Data, Sales and Marketing, Strategic Planning, Research, Project Planning, Training, Presentations, typing 65 wpm.



Reference:
Available upon request.


Candidate Contact Information:
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