Executive Assistant Resume
|Desired Industry: Secretary/Admin. Assistant/Receptionist
|Desired Job Location: Provo, Utah
||Date Posted: 3/26/2010
|Type of Position: Full-Time Permanent
||Availability Date: 01/01/2010
|Desired Wage: 40650
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Other
||Willing to Relocate: No
A company that seeks dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.
Also, a company that recognizes excellence in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
One Custom Landscape Design
08/05 - 2/10
*Accounting Assistant – AP/AR, Expense Reports, Payroll, Inventory Management, and Time Reporting in QuickBooks.
*Handled all incoming and outgoing calls with the highest professionalism.
*Collections and Dispatch.
*Monitored President’s confidential calendar, phone calls, emails, expense reports, correspondence, travel and appointments.
*Assisted Customers with all general questions, order status, needs and concerns.
*Monitored Sales Performance and Customer Satisfaction Survey’s.
*Tracking of employee sales and bonus figures, and personnel records tracking in Excel.
*Vendor Analysis for Travel Agencies, DHL vs. FEDEX, Office Supplies, Coffee Vendors, Cleaning Companies, Plant Care, Recycling Companies saving the company an overall 37% on new negotiated rates.
*Training all new hires on phone, computer, office procedures, voicemail, H.R. policies, vacation/personal/sick day policies, setting up appointments with all department heads for initial overview.
*Created and implemented company procedures handbook.
*Maintenance and support of all office equipment, server updates and nightly backups, telephones, fax, copier and printer machines, computer software installs computer repairs with consultants.
*Prepared new Sales Proposals in PowerPoint.
A & B Reprographics/Model Texas Website
Office Manager/Sales and Operations Assistant
Lake Worth, TX,
2/02 - 7/05
*Revamped entire technology environment with Dell hardware and Windows 2000 software implementation.
*Reduced supply expenditure by 22%; negotiations with Office Depot-signing corporate contract for reduced pricing.
*Maintained all employee records.
*Uploaded and maintained X-drive online share drive for operational management reports.
*Prepared, proofed and edited sales proposals, letters and confirmation letters.
*Reviewed and submitted all incoming resumes and requests from the Model Texas Website.
*Hotel, flight and travel reservations.
*Scheduled all meetings for the Owner of the Company.
*Yearly review of all vendor pricing and delivery for potential new vendor opportunities.
*New employee documentation - Interviewing models, new employee paperwork, ordering business cards, bios, resume bank, voicemail, email accounts and insurance cards.
4/01 - 1/02
Reported directly to Vice President - EIS Department
*Reduced purchasing costs by 20% net due to contract negotiations with Staples.
*Interfaced with the Accounting, Training, Payroll and Marketing departments for all nationwide offices.
*V.P. support with organizational charts, correspondence, memos, email, calendar, schedules, travel arrangements, special meeting minutes, staff of 17 including three managers with all personnel issues, and attendance tracking.
*Vendor negotiation reducing nationwide toner supply costs by 12%.
*Trained with the Customer Service Reps so that I could assist when needed.
*Created "one-stop shop" with Dell for PC delivery to all nationwide offices saving company 15.6% on shipping costs.
*Created Report Analysis & Control Charting/Graphics for Todays.com website.
Plano, TX/Sydney, Australia
*Started my career with EDS as a Receptionist which led to five Promotions (see below)
*Executive Assistant, Sydney Australia 1997-2000
*Staffing Assistant in Plano, TX - 1995-1997
*Business Analyst in Plano, TX - 1994-1995
*Customer Service Representative, Sales, and Team Lead for the AT&T account, Harrisburg, PA – 1993-1994
FHLMC – Freddie Mac
Receptionist – promoted to Loan Processor – Promoted to Executive Asst.
1987-1990 - Richland College, Richardson, TX - Associates in Business Management 3.85 GPA.
1999 – ICS, Sports Psychology Diploma – Sydney, Australia – I have 8 Certifications in Personal Training, Biomechanics, Spin/Aerobics Instructor, Kickboxing and Nutrition.
1993-2000- EDS, Speed reading/writing, time management, stress management internal training.
2002 - Advanced Certification in ACT 6.0. PC and Macintosh proficient
2007- Microsoft Training Courses in Excel, PowerPoint, Word and Outlook, Quick Books & Franklin Covey.
1 Ability to handle confidential information.
2 Supporting all levels of management with calendars, presentations, travel, meetings, and staff with all personnel issues.
3 Motivated, intelligent, analytical and logical, organized, ability to multi-task, detail –orientated, team player, dependable, compassionate and quality-orientated individual.
4 Intellectual thinker who “thinks outside of the box” for continued process improvement.
5 Takes great pride of quality of work performed and personal self.
6 Willing to take on extra projects, cross-train, and mentorship roles for continued professional growth and advancement opportunities.
7 Ability to acclimate quickly in a new work environment.
8 Always willing to go the extra mile in order to better serve my clients.
9 Experience working in different industries as well as working within small, medium and large companies/corporations.
10 Volunteer work throughout my career – I firmly believe in giving back to the community!
1987-2000 - Nursing home, food pantry, animal shelter, and church volunteer. Taught drug prevention courses to teens
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