Administrative Clerical - Part Time Resume Search
Administrative Clerical - Part Time Resume Search
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Administrative/Clerical Resume


Desired Industry: Part Time SpiderID: 32502
Desired Job Location: maynard, Massachusetts Date Posted: 1/6/2010
Type of Position: Part-Time Permanent Availability Date: 1/8/2010
Desired Wage: 20000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Obtain a part-time position as an office manger or bookkeeper or administrative assistant


Experience:
2004 to present Assabet Mechanical Co., Inc. Maynard, MA
Office Manager/Bookkeeper
• Answered customer inquires via phone and email. Created and maintained master schedule of work and resources for various plumbing & heating jobs.
• Created all marketing materials for company, this included business cards, promotional flyers, coupons, company web site and Google Ad Words campaigns.
• Responsible for all bookkeeping duties; reconciliation of accounts on monthly basis, accounts payable and receivable duties. Create estimates and invoices utilizing customized QuickBooks templates.
1999-2003 Sun Life Financial Wellesley Hills, MA
QA Analyst/Web Liaison
• Served as liaison between project managers and web programmers to ensure content and functionality updates to Sun Life’s various web sites were completed in a timely and cost efficient manner.
• First point of contact for any external and internal web site outages. Identified the issue(s) and escalated to appropriate area of company for resolution. Filed help desk ticket to ensure problem was documented and closed after resolution
• Developed new QA role that conducted testing of web sites in areas of usability, functionality and overall performance. Created test scenarios and logged findings into bug tracking system. E-Business web sites had never been formally tested before this role was developed.
• Responsible for hardware and software configurations on e-business pc’s to ensure developers had the equipment needed.

1998-1999 VST Technologies Acton, MA
Technical Support Representative
• Senior technical support representative responsible for technical troubleshooting of all VST peripheral products via phone and email.
• Created new role between sales, engineering and product development to communicate help desk issues to proper group.
• Implemented technical support database to track calls and create knowledge base for troubleshooting issues.
• Qualified and tested all returned product sent to VST that was determined to be defective and expedite product repair or replacement.


Motorola Semiconductor Products Woburn, MA
Sales Office Administrator
• Responsible for installation and maintenance of 50 networked Macintosh computers. Installed RAM and software upgrades for Macintosh computers. Strengthened relationships with voice mail, telephone and security system vendors to ensure excellent customer service.
• Supported six area sales managers with event planning, general secretarial support and travel arrangements.
• Responsible for maintenance and upgrades of office PBX phone system, voice mail and security systems.
• Acted as office facilities supervisor
• Acted as liaison for visitor's from Motorola's factories, coordinated office presentations, customer visits and training sessions for them


Education:
University of Massachusetts, Amherst
Bachelor or Arts, Political Science -1993

Bentley College - Certificate for Internet Systems Management/Internet Publishing- 2000


Skills:
QuickBooks Pro Contractor Ed., MS Office, MS Frontpage, Microsoft Publisher


Reference:
Available upon request.


Candidate Contact Information:
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