Patient Financial Services Representive - Healthcare Resume Search
Patient Financial Services Representive - Healthcare Resume Search
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Patient Financial Services Representive Resume


Desired Industry: Healthcare SpiderID: 31412
Desired Job Location: Chicago, Illinois Date Posted: 12/12/2009
Type of Position: Full-Time Permanent Availability Date: December 14, 2009
Desired Wage: $15.00 per hour
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Objective:
A determined self-motivated problem solver with the ability to learn quickly; also has ten years of
experience in several areas of hospital financial services and patient registration.


Experience:
Medical Review Coordinator April 2008 – April 2009 Allied Benefit Systems Chicago, IL

Prepared and separated incoming/ outgoing mail into categories (Predeterminations, Durable Medical Equipment, Injectables, Appeals and Day Batches) for scanning.

Mailed termination of coverage letters, dental molds, x-rays, medical records for off-site consulting.

Maintained Case Management, Pending Cases, Consult Case files and a log of all active mail in Microsoft Access.

Run claims in Rims and online Web Site.

Created a two month day system for pending mail.

Created a color coded system for the case management files to separate transplant files from other case management files.


Hospital Admissions Technician Lead Worker July 1999 - December 2005 Medical Center of Louisiana at New Orleans New Orleans, LA

Assigned patients to rooms and wards.

Compiled data for occupancy and census records.

Interviewed incoming patients and patient’s representatives for demographic information.

Trained Hospital Admissions Technicians in admitting and outpatient registration standards.

Assigned admissions, work stations, lunch times and resolved conflicts between Hospital Admissions Technicians.

Collected co-pays, deductibles and deposits for hospital services.

Posted payments to hospital accounts.

Temporary and Part-Time Experience

Customer Service Representative (Registry Position) June 2007 – June 2008 Advocate Bethany Hospital Chicago, IL

Interviewed incoming patients and patient’s representatives for demographic information.

Verified insurances by telephone and internet for outpatient procedures, as well as for long term admissions.

Scheduled appointments for outpatient diagnostic services.

Collected payments for hospital services.


Financial Counselor/ Patient Access Coordinator (Temporary)
January 2007 – March 2008 Medix Staffing Solutions Maywood, IL

Entered and posted Charity Awards/ Write-Offs in Epic.

Mailed patient’s approval or denial letters for Charity Awards.

Maintained a spreadsheet on Charity Awards and Denials.

Created files for every Charity Application and Mang Pending Cases.

Posted Write-Offs of Mang denials.

Interviewed incoming patients and patient’s representatives for demographic information.

Verified insurances by telephone and internet for outpatient procedures, as well as for admissions.

Started the pre-certification process for CT, MRI, Admissions and Ambulatory Services.

Verified and obtained authorization for inpatient and outpatient services from insurance companies.

Pre-registered patients for clinic appointments and outpatient services.


File Clerk/ Customer Service Representative (Temporary)
May 2006 – November 2006 Office Team Medical Staffing Agency Chicago, IL

Filed Medical Records.

Organized Medical Record Charts In File Cabinets.

Merged duplicate Medical Record Numbers.

Interviewed incoming patients and patient’s representatives for demographic information.

Verified insurances by telephone and internet for outpatient procedures, as well as for long term admissions.

Scheduled appointments for outpatient diagnostic services.

Collected payments for hospital services.



Education:
Urban League of Greater New Orleans New Orleans, LA
Word Processing Certificate

University of New Orleans
New Orleans, LA
30 Credit Hours

St. Mary’s Academy New Orleans, LA
General Education


Affiliations:
DNA


Skills:
A fast learner, self-motivated, problem solver, innovative and a hard worker. Ten years of experience in several areas of hospital financial services and patient registration. Knowledge of SMS, Citrix, Epic, Allegra, RC3G, HDX, RIMS, Microsoft Access, Microsoft Word, Microsoft Excel and other office programs. Experienced in inpatient and outpatient registration and admission, pre-certification of insurance for outpatient surgeries, CT, MRI, Ultrasounds and Mammograms, as well as inpatient admissions. I have assigned patients to hospital beds (Medical, Surgical, Neurological, OB/ GYN).



Additional Information:
DNA


Reference:
Available upon request.


Candidate Contact Information:
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