Inside Sales - Computer Software Programming Resume Search
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Inside Sales Resume


Desired Industry: Computer Software/Programming SpiderID: 30792
Desired Job Location: Boston, Massachusetts Date Posted: 11/30/2009
Type of Position: Full-Time Permanent Availability Date: Dec 2009
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Seeking Inside Sales position that will allow me to utilize my excellent skills and work ethic to close business for you and increase your sales.


Experience:
TERRITORY ACCOUNT MANAGER, VIRTUAL IRON SOFTWARE INC. ▪ Lowell, MA, 3/2007 to 8/2008
Start-up technology company providing cost-effective, production-ready server-virtualization software for multi-industry business clients. (Acquired by Oracle Corp.)
Executed sales plan to develop new territory, working in conjunction with field sales representative. Marketed award-winning software products and services to prospects through newly established reseller channel. Cultivated relationships, defined customer needs and business requirements, and maintained high customer-satisfaction rates through attentive service. Maintained prospect / customer database for follow up.
♦ Met / exceeded multiple sales objectives
Growing new territory sales from initial $3000 to $420,000 in 16 months
Attaining major quarterly sales targets in 2008
Expanding reseller network to maximize sales opportunities
Jointly solidifying the largest account in 2008 of over $200,000
♦ Improved sales effectiveness by training and mentoring reseller channel, educating on product knowledge and opportunity identification as well as conducting joint customer presentations.
♦ Delivered WebEX presentations to prospects and new channel resellers to articulate company value proposition and product features.

SALES ACCOUNT MANAGER, LOGMEIN INC. ▪ Woburn, MA, 2006
Leading start-up company providing on-demand, remote-connectivity and support solutions to small businesses, IT service providers, and consumers.
Furthered growth objectives by developing new territory from the ground up. Prospected heavily, gained access to key decision makers, introduced new products, and conducted Web-based product demonstrations to educate B2B customers on features and functionality. Recommended best solutions in direct relation to identified customer needs to capture new business.
♦ Sparked 154% increase in gross revenues in less than 1 year, generating $206,000.

BUSINESS DEVELOPMENT EXECUTIVE, HELLO DIRECT / GN NETCOM INC. ▪ Nashua, NH, 2003 to 2006
Manufacturer and seller of telephony products and resale of PBX products.
Recruited to company to develop leads, penetrate territory, and acquire new accounts. Cold called and marketed products aggressively to national customer base to develop new business and fulfill future needs of existing customers; targeted companies with call centers and phone support groups. Responded quickly to remedy customer issues and maintain high satisfaction. Forecasted new business.
♦ Grew customer base, consistently met year-over-year increased revenue goals, and generated territory-revenue increases as high as 22% over prior years.
♦ Maximized opportunities by leveraging insight into customersf business needs and command structures and introducing solution-based products and services.
♦ Maintained high customer retention rates.

SALES ACCOUNT MANAGER, GOVCONNECTION INC. ▪ Nashua, NH, 2002 to 2003
Manufacturer and seller of telephony products and resale of PBX products.
Presented product value and differentiated from the competition to capture sales with target markets consisting of educational institutions and government agencies as well as pursued customer verticals.
♦ Realized profit margin targets and product quotas by applying consultative sales approach and building trusting customer relationships.
♦ Increased client base as member of sales-based call-center team.

SALES ACCOUNT MANAGER, TELOQUENT CORPORATION ▪ Billerica, MA, 1999 to 2001
Targeted Fortune 500 companies to develop accounts and generate interest in ACD call-center product suite and CRM integration services. Further penetrated accounts and gained referrals to land new business. Addressed customer issues to avoid escalation and ensure needs were met on a consistent basis. Attended tradeshows to network.
♦ Met / surpassed annual and quarterly goals, including solidifying the largest individual sale of the year for $2.8 million to realize 187% of goal.
♦ Revitalized and grew 40 existing stagnant accounts through proactive approach to sell web and Windows-based telephony software products, installation, and services.


Education:
B.S.J Suffolk University

Professional Development: HP Professional • Telephone Selling • Time Management • Solution Sales • Basho Strategies • Intensive Hardware, Software, and Network training


Skills:
Proven performer with a track record for creating demand and building sales and market share for hardware and software through direct and reseller-channel sales; emphasis on development of new territories and start up companies. Work in unison with field sales representatives and apply consultative sales approach to maximize opportunities and individual account sales.
Keen ability to identify customer needs and solutions best suited to the business. Provide responsive customer service to diverse regional / national account base, including Fortune 500 companies. Known for tenacity and strong relationship building skills.

• Territory Development & Penetration
• Product Introduction & Demonstrations
• Customer Needs Identification
• Account Acquisition & Management
• Cold Calling & Prospecting
• Reseller Channel Development
• Relationship Building & Management
• WebEx Presentations
• Problem Resolution
• Training & Mentoring


Additional Information:
Additional Experience:

Inbound Sales / TeleSales/ Account Representative, Hewlett-Packard-HP / Apollo Direct Channel; generated in excess of $1 million in annual revenues for New England territory, selling workstation accessories, supplies, hardware, and third-party software to existing workstation users.


Reference:
Available upon request.


Candidate Contact Information:
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