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Administrative Assistant Resume
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Desired Industry: Secretary/Admin. Assistant/Receptionist |
SpiderID: 22868 |
Desired Job Location: Grand Prairie, Texas |
Date Posted: 10/3/2008 |
Type of Position: Full-Time Permanent |
Availability Date: 10/6/2008 |
Desired Wage: 22000 |
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U.S. Work Authorization: Yes |
Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective: Seeks an Administrative Assistant or Customer Service position utilizing my skills and knowledge in an effective and efficient manner where I can excel within the company.
Experience: Time Warner Cable Retention Customer Service Representative April 2007 to April 2008 *Interviewed applicants for telephone, and cable television system service. *Input interview information into computer. *Talked with customers by phone. *Filled out contract forms, determined charges for service requested, collected deposits, prepared changed of address records and issued discontinuance orders, using computer. *Reviewed complaints concerning billing and service rendered, referring complaints of service failures to designated departments for investigation. *Discussed cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems. *Successfully handled customer escalations with dispatch and billing inquiries.
Manpower Financial Service Representative April 2006 to August 2006 *Assigned to E-Trade Financial *Utilized excellent problem solving skills *Confidently delivered information and education to E-Trade Financials’ customers *Provided clear and accurate responses regarding customer inquiries *Met productivity, availability, and quality expectations *Acquired and operational understanding of the financial services industry.
NCA Financial Administrative Assistant June 2005 to October 2005 *Assisted the back administrative office. *Processed weekly reports and generated daily reports for credit collectors. *Supervised between 2 and 3 collectors *Distributed payments collected by mail *Ordered supplies, filed reports and miscellaneous paperwork *Placed requests for credit bureau reports to be printed *Processed weekly reports for the CEO *Data Entry *Answered phones *Distributed messages and mail received for each collector.
Education: August 2007 to January 2008 Colorado Technical University Online Major: Accounting and Finance
August 1997 to May 1999 Alabama State University Major: Education
Skills: *Microsoft Office XP *Word Perfect *Outlook 2006 *Access *Excel Spreadsheets * PowerPoint * Scheduling *Calendaring * Travel arrangements *Conferencing *Expense reports *Copying *Faxing *Alpha Num filing *10-key by sight and touch *Type 55 wpm *Internet explorer * Data entry
Additional Information: *Self-reliant productive employee *Easily trained and retains information well. *Pride myself in my work ethic and ability to co exits with fellow employees.
Reference: Available upon request.
Candidate Contact Information:
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