Adminstrative Assistant - Secretary Admin. Assistant Receptionist Resu
Adminstrative Assistant - Secretary Admin. Assistant Receptionist Resu
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Adminstrative Assistant Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 18883
Desired Job Location: Alabaster, Alabama Date Posted: 2/10/2008
Type of Position: Full-Time Permanent Availability Date: 3/1/08
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
To obtain an administrative position /customer service position



Experience:
Information and Referral Specialist November 1998 – November 2007
State of Georgia Insurance Commissioner’s Office - State Fire Marshal's Office Atlanta, GA
•Provided administrativesupport for Assistant State Fire Marshal, supported 18 field inspectors, including customer service. Supervised two employees.
•Maintained HUD manufactured housing program records in the State of Georgia.
•Collected data for yearly federal audit and monthly reporting for federal, state, and division reports. Responsible for $100,000 of inventory.
•Taught office staff and field staff to use special complaint reporting software. Performed administrator and troubleshooting duties for the soft ware.
•Selected as team leader to handle consumer complaints, licensing companies and issuance of permits based on tenure and problem solving ability.
•Addressed upwards of 300 complaints. Resolve them quickly and to the satisfaction of management and consumers
•Helped design and supported division website.
•Helped set up new procedures for homes setup in Georgia. Permits – how to record data into the computer system, tracking, issuing, design of permit, and filing of permits
•Assisted with budget for division.
•Prepared time reports for twenty-two employees and conducted timely ordering of supplies

Secretary 1 October 1997 – November 1998
State of Georgia Insurance Commissioner’s Office Atlanta, GA
•Supported 10 insurance analysts by typing, filing, answering multi line phone. Greeted and assisted clients and general public,
•Maintained computerized filing system Gained proficiency in Computer software – Word Perfect 6.1 and Word 97


Education:
Office Management Assistant Certificate, West Central Technical Institute, Douglasville,GA
Earned 35 hours toward a Business Degree, State University of West Georgia, Carrollton, GA

High School Diploma, Shelby County High School / Vocational Center, Columbiana, AL


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