VTC, Network Engineer - Information Technology Resume Search
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VTC, Network Engineer Resume

Desired Industry: Information Technology SpiderID: 18268
Desired Job Location: Washington, District of Columbia Date Posted: 1/10/2008
Type of Position: Full-Time Permanent Availability Date: ASAP
Desired Wage: 70,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: No

I am seeking a Challenging Technical Position in a positive working environment which will allow me to continue to expand my skill set and knowledge base. I am equally comfortable and qualified for either a VTC Network Engineering, and/or LAN/WAN Network Engineering position. As a result of my developed analytical problem solving skills I have built the ability to learn new tasks and concept abstractions quickly. I am also more than willing to accept a position in an exciting new field that I have not yet had the opportunity to work in.

VTC Network Engineer (Contractor)
Walter Reed Army Medical Center
6900 Georgia Ave. NW, Washington DC 20307
July 2005 to Present

I function as part of the technical engineering team for Walter Reed’s DOIM VTC Department in the Department of Defense information management and development environment.
I am a pivotal member of a three-person team that is responsible for managing the entire multimedia and video conference support system at Walter Reed and full remote support to Ft. Drum, Ft. Knox, Ft. McCoy and Bethesda posts. The project includes the design and maintenance of over 50 VTC units and required installation of a Polycom MGC-50 Bridge to accomplish the conversion of an IP-based voice, video and data collaboration infrastructure from an existing ISDN Network.
As the only technical engineer on staff, I am responsible for providing utilization support, user training, troubleshooting and system maintenance for all of our on post video conference projects. For example, I helped install and connect the Telepsych’s telehealth initiative that consisted of over a dozen Tandberg desktop VTCs to the USAMITC’s Tandberg Gatekeeper.
My primary concentrations are those quality sensitive VTC systems which enable telemedicine, distance learning, and staff organization activities to happen several times a day.

Daily Duties:
• Utilize DVS-G and Outlook to schedule, coordinate, & conduct VTC sessions, using ISDN (H.320) and IP (H.323) video protocol standards
• Coordinate and certify all VTC systems with San Antonio USAMITC VNC bridge
• Provide internal consulting & technical guidance to military customers, while facilitating daily VTCs using MGC Manager 7.0 bridge operation software; provide local and remote training and trouble shooting for hardware and software
• Configure and program all Polycom Video Conferencing and Tandberg systems for optimal performance; Install and operate Windows 2003 server to house Polycom Global Management Systems software
• Install and configure new Tandberg desktop VTCs on IP network through H.264 protocol and update the Tandberg and Polycom computer software
• Prepare reports, records and analysis pertaining to telecommunication operations

Multimedia Specialist/ AV Technician/ Trainer
Informatics and Biomedical Communications
Howard University College of Medicine
November 1999 – October 2005

I was part of a team of technical professionals that provided computer, information, and communication support services for the entire College of Medicine at Howard University. We established the resources, devices and methods for optimizing the acquisition, storage, retrieval and use of a broad range of health information technology related services. We supported the multimedia needs of the undergraduate and graduate medical curriculum as well as professional activities of the students, administrators, faculty, and staff. We were charged with the design and management of the College of Medicine’s Learning Resource Center as well as training staff and faculty. I assisted in the campus wide launch of the incoming students’ laptop initiative and supervised the design and installation of all of the “smart” classrooms.

Daily Duties:
• Provided helpdesk support for College of Medicine students, faculty, and staff
• Designed websites for various departments, including the management of the main College of Medicine website
• Developed and implemented in-person and remote, computer based training
• Operated and maintained audio and video class sessions for broadcast studio in both analog and digital audio/video formats
• Maximized multimedia performance using audio software (Soundforge, Cool Edit Pro, audio active)
• Installed and operated all multimedia equipment including auditorium systems, LCD projectors, video record and playback equipment, and portable audio visual systems

Telemedicine/ Telehealth Network Technician (contractor)
Zane Networks
Louis Stokes Health Sciences Library, Howard University
January 2001 - 2005

I consulted with Zane Networks to provide technical assistance to a groundbreaking health information contract they procured from the Howard Medical Library. The “Howard Mini Medical School” is a distance learning collaboration with Howard University regional affiliates created to facilitate community outreach and adult education around pressing public health issues.
As part of my long term contract I helped establish the marketing plan for the Mini Medical School and managed the utilization of its distance learning facilities. I fulfilled the video teleconferencing needs of faculty and staff and I helped to manage the Telemedicine network which consisted of a few routers, servers, and 30 computers.

• Assisted in establishing all aspects of audio, video, videoconferencing and broadcasting for the library’s distance learning facility; operated video and audio switcher, mixer operations, video server
• Successfully utilized the multi line audio codecs, Ascend VSX inverse multiplexers, Polycom and Tandberg codecs and MPEG 1& 2 Vbricks
• Operated P/A systems, microphones, audio mixers, amplifiers, digital cameras and performed video capture and video editing for presentations
• Managed web casts using Stream Genie Mobile video editing unit

• Strayer University, Washington, DC - Information Technology, Graduated B.S., Cum Laude June 2007 (3.6 GPA)
• Howard University, Washington, DC. - Computer Sciences, 2002-2004, transferred
• Brevard Community College, Palm Bay, FL.- General Studies, Associates’ Degree, 1997

Pursuing Cisco Certified Network Associate (CCNA) Certification

Additional Information:
Specialized Training:
CompTia NET +, Network Certified Technician - ICTS 2002, Nova Community College
CompTia I NET+, Web Design & E-Commerce – ICTS 2002, Nova Community College
FrontPage 2003 – Learning Tree 2003
Certified Information Systems Security Professional (CISSP) – USDA 2004
Videoconferencing H.320 (ISND) and Networks – Polycom Learning Center 2006
A/V Technologies – Extron Electronics 2007
Cisco Certified Network Associate (CCNA) – Strayer University 2007
Cisco Certified Network Professional (CCNP) – Strayer University 2007
Cisco Certified Design Associate (CCDA) - Strayer University 2007
Cisco Certified Design Professional (CCDP) – Strayer University 2007

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