|Desired Industry: Secretary/Admin. Assistant/Receptionist
|Desired Job Location: North Las Vegas, Nevada
||Date Posted: 12/23/2007
|Type of Position: Other
||Availability Date: December 24, 2007
|Desired Wage: $30,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel:
|Highest Degree Attained:
||Willing to Relocate: No
Seeking a secretarial/receptionist position where I can utilize my computer, strong customer service and clerical skills.
Progressive Insurance, Colorado Springs, CO 2006-2007
Customer Contact Representative
ƒÞ Effectively handled high ¡V volume incoming customer calls
ƒÞ Received and processed policyholder incoming information.
ƒÞ Followed strict state and company guidelines in regards to policy services
ƒÞ Utilized as a resource for new hire as well as continuous training for co-workers
ƒÞ Chosen to cross train into other departments as a back-up resource
University of Phoenix, Phoenix, AZ 2003-2006
Level II. Marketing Specialist
ƒÞ Assisted in the implementation of strategic marketing events.
ƒÞ Responded to 100 telephone and emailed inquiries daily.
ƒÞ Developed templates and training manual used daily department wide.
ƒÞ Continuously ranked as a Top Performer in overall stats.
ƒÞ Awarded employee of the quarter.
City of Phoenix, Phoenix, AZ 1995-2000
ƒÞ Assisted with registration during demanding open enrollment sessions.
ƒÞ Provided professional and effective face to face customer service
ƒÞ Supervised and maintained seasonal employee schedules.
ƒÞ Prepared statistical and written reports in regards to work study students.
ƒÞ Received recognition as employee of the quarter.
American Inter-Continental University Hoffman Estates,IL
Program: Associate's (AABA) - Business Administration
Concentration: Human Resources
Graduation: Pending 2008
Trevor G. Browne High School
High School Diploma
National Honor Society
Who's Who of American High School Students
Self-Motivated, Goal-Oriented, Enthusiastic, Detail-Oriented, Excellent Time Management, Punctual, Strong written and verbal communication
Effective ability to work under pressure
Available upon request.
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