Management, Vice President. - Executive Resume Search
Management, Vice President. - Executive Resume Search
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Management, Vice President. Resume


Desired Industry: Executive SpiderID: 17666
Desired Job Location: Santa Barbara, Ventura County, California Date Posted: 12/12/2007
Type of Position: Full-Time Permanent Availability Date: 12/01/2008
Desired Wage: 84000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Management, Vice President.


Experience:
Vice President of Operations
Docprep Services, Inc. in West Hills, California (Present employment)
{Customer Service Manager} I am the first and last part of customer/client satisfaction. I communicate well and make sure the customer/client is always satisfied. I teach others within our company how to communicate or when to turn over the situation to me for complete resolve.

{Project Manager} I am responsible for organizing, collecting information and personnel in our IT department for software interfacing for clients. Clients have software for their initial part of the home loans that they are creating. They need to be able to take this data and interface it with our closing loan system. I am the middle man in going to our clients for the file data and specifications and bring back the data for our software developers to work with. I create time lines for completions and give clients updates regarding project completion. This also includes working with the clients for ongoing software mappings within their projects.

{Technical Support} In emailing complete loan packages across the country, there is a need to explain to 3rd parties how to access and download software to view and print the loan documents. For clients that use our software to complete loan packages, we have system errors created by the user input or deployments not tested properly on our end, I have to recognize the correct scenario to solve the problem and determine where it began to keep it from re-occurring. I do a lot of phone support and make myself available for after hour emergencies as well. I have IT staff available after hours so that we can resolve the issue in a quick professional manner.

{Billing Manager} At the end of the month, I collect and compile information for Accounting for our Client billing. For larger clients I distribute their information onto spreadsheets so the client can see the different branches and how much they each billed for.

{Purchasing Manager} I work with reps from different companies such as Dell, Staples etc. for pricing on items that are ordered regularly for the company as well as pricing for items that will be ordered. In setting up departments, I will sit down with a department head and within a budget help them design what they and their employees will need to run their department.


Education:
Education History

Central California Commercial College in Fresno, California
January 1980 to April 1981

Sound Master School of Sound Engineering in Studio City, California
November 1990 to August 1991

University of Pheonix in Pheonix for Main Campus
May 2004 to February 2007

University of Pheonix in Pheonix for main campus
May 2004 to February 2007

Qualifications

Qualification Grade Achieved
College Introduction to Data Processing A
College Business Mathematics B
College Principle of Accounting B
College Payroll Records B
College BASIC RECORDING THEORY A
College RECORDING STUDIO MAINTENANCE I, II, III A, B, A
College MASTERING THEORY AND WORKSHOP A,A
College RECORDING WORKSHOP I, II, III B, A, A
COLLEGE SKILLS FOR PROFESSIONAL DEVELOPMENT A
COLLEGE ECONOMICS FOR BUSINESS I A
COLLEGE COMPUTERS AND INFORMATION PROCESSING A
COLLEGE ORGANIZATIONAL BEHAVIOR A
COLLEGE MANAGEMENT: THEORY,PRACTICE, APPLICATION A
COLLEGE RESEARCH AND EVALUATION I A
COLLEGE HUMAN RESOURCES MANAGEMENT A
COLLEGE EMPLOYMENT LAW A-
COLLEGE CRITICAL THINKING: STRATEGIES IN DECISION MAKING A-
COLLEGE RESEARCH AND EVALUATION II B
College PUBLIC RELATIONS A
College GLOBAL BUSINESS STRATEGIES A
College QUALITY MANAGEMENT AND PRODUCTIVITY A
College E-BUSINESS A
College COMMUNICATING IN THE VIRTUAL WORKPLACE A
College INTRODUCTION TO PSYCHOLOGY A
College INTRODUCTION TO SOCIOLOGY A
College FINANCIAL ANALYSIS FOR MANAGERS II A-
College MARKETING A-
College FINANCIAL ANALYSIS FOR MANAGERS I B







Affiliations:
none


Skills:
"I am currently the Vice President of Operations for a small software company in the Residential Mortage Industry. My main duties include: Project Management, Managing end of month billing, Managing Customer Service and Client Satisfaction, Technical Support for clients via Telephone and Email, Training employees for various projects and positions.
I started out as Data Entry, Supervisor, Manager and now Vice President. I have a degree in Business Management from the University of Phoeinx."


Additional Information:
"I would like a position where I can communicate with staff and clients. I can think fast on my feet and trouble shoot with complete resolve. I would like to manage staff to do the same. I want creativity in a position. I can give great ideas and love to brainstorm with executives and staff on progressive as well as static ideas.
I have worked with various types of situations where ideas are what kept companies going. I have had to work with limited resources, but still produced results"


Reference:
Available upon request.


Candidate Contact Information:
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