Executive Management or Consulting - Executive Resume Search
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Executive Management or Consulting Resume


Desired Industry: Executive SpiderID: 17231
Desired Job Location: Boca Raton, Florida Date Posted: 11/20/2007
Type of Position: Full-Time Permanent Availability Date: Immediate
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: MBA Willing to Relocate: Yes


Objective:
My education, training and experience enable me to quickly identify the root cause of problems and find their solution; then implement training and management and staff development to implement an improved way of operating.

This process has consistently achieved significant operational, productivity and profitability improvements in both my managerial and management consulting positions. My expertise includes managing large organizations, achieving significant operations, productivity and profitability improvement, improving customer service and collections, and management and staff development.


Experience:
My entrepreneurial experience includes co-founding a consulting company in Michigan, a retail store and non-profit organizations in Mississippi and my consulting practice. My consulting experience includes some fifty companies across various industries. My executive experience includes a career at Consolidated Edison Company of NY - the electric, gas and steam utility for NY City.

AREAS OF EXPERTISE

Customer Service Excellence, Credit & Collections, Profitability & Productivity Improvement, Managing large and complex organizations, Management & Staff Development, Project Management and Problem Area Turnaround.


PROFESSIONAL EXPERIENCE

JAMES ROURKE, MBA Consulting and Management (June 1996 – Present) Boca Raton FL.

Provided consulting services to consulting firms, businesses and other organizations. Industries included Financial Services, Manufacturing, Retail, Utilities, Universities, Hospitality, Security Services, Telecom, Medical, Government and Non-profits.


UNIQUELY NATCHEZ, Natchez MS (Jan 2004 –Sep 2005) Owner.

Created this retail store and developed marketing and media programs to launch new artists and craftsman. Founded a leading tourism organization and created two successful annual events for the city. Hosted a weekly radio program and wrote editorials for the local paper.


PROFESSIONAL RESOURCES ORGANIZATION (Jan 1988 – June 1996) St. Clair Shores, MI. Chief Operating Officer & Sr. Consultant.

Co founder of this Management Consulting and Outplacement firm. Responsibilities included marketing, media and governmental relations and managing the consulting projects. Created and marketed unique outplacement programs for displaced employees.


CONSOLIDATED EDISON OF NY (Feb 1975 – Nov 1987)

Credit & Collect Mgr., Administrator, Section Mgr., Branch Mgr.

Created significant corporate policy, procedural changes and training programs for Customer Service and Credit & Collections that resulted in reducing receivables outstanding from 70 days to 32 days.

Managed divisions with over 300 employees including the company's largest Business Office and Telephone Service Center. Responsible for full account responsibility of the company's largest and most sensitive accounts. Annual revenues were $750 million with zero write-offs. Significantly improved the company's working relationships with Federal, State and City of New York government.


Education:
MBA & BS University at Albany


Skills:
My expertise includes managing large organizations, achieving significant operations, productivity and profitability improvement, improving customer service and collections, and management and staff development.

AREAS OF EXPERTISE

Customer Service Excellence, Credit & Collections, Profitability & Productivity Improvement, Managing large and complex organizations, Management & Staff Development, Project Management and Problem Area Turnaround.


Additional Information:
I've made a significant difference in the operations, growth and profitability of many organizations. I have an MBA and over 25 years of management and management consulting experience.

My education, training and experience enable me to quickly identify the root cause of problems and find their solution; then implement training and management and staff development to implement an improved way of operating.

This process has consistently achieved significant operational, productivity and profitability improvements in both my managerial and management consulting positions. My expertise includes managing large organizations, achieving significant operations, productivity and profitability improvement, improving customer service and collections, and management and staff development.

My entrepreneurial experience includes co-founding a consulting company in Michigan, a retail store and non-profit organizations in Mississippi and my consulting practice. My consulting experience includes some fifty companies across various industries. My executive experience includes a career at Consolidated Edison Company of NY - the electric, gas and steam utility for NY City.

Please contact me if these assets could be utilized by your organization or if you need any additional information.


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