Property Management/ Leasing Agent Resume
|Desired Industry: Real Estate
|Desired Job Location: Baltimore, Maryland
||Date Posted: 11/15/2007
|Type of Position: Full-Time Permanent
||Availability Date: 2 Weeks
|Desired Wage: 40,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, More Than 75%
|Highest Degree Attained: High School/Equivalent
||Willing to Relocate: Yes
To secure a position within an organization in the Baltimore/Columbia, MD area that can most effectively capitalize on my diversified skills while offering opportunities for continued career growth.
Property Manager, Maxwell Enterprises
June 2005- Present
Position duties include every aspect of managing a mid-size complex, including processing rental applications, overseeing the turn-over of units, orienting new residents, preparing notices throughout the month, evictions, managing maintenance requests and personal, hiring vendors, accounts receivable and payable, adhering to Fair Housing regulations as well as local and state laws, working with HUD Section 8, ensuring a high standard of property safety and appearance, training new employees, being accountable for inventory and staying within site budget, implementing specials and advertising, being on-call 24 hours a day and maintaining my schedule with little to no supervision.
Merchant Teller, WestAmerica Bank
June 2004- June 2005
As a merchant teller my job duties were processing customer transactions, serving as the liaison between business customers and management, sales of bank products and services, opening new accounts, adhering to strict federal and bank regulations, receiving cash deliveries, preparing outgoing cash for shipping, balancing my assigned cash, the atm and the bank vault daily, preparing special orders for businesses and events, training, preparing official bank documents, proficience with bank software, and making outgoing sales and customer service calls.
Sales Manager, Tony’s Cellular
May 2002- November 2003
I accepted the sales manager position to acquire sales and office management experience. My primary responsibilities were customer service, new accounts, marketing, supervising, training, managing business accounts, servicing existing customer accounts, outside sales, accounting, credit evaluations, commission tracking, payroll, inventory tracking, purchasing, equipment repair, shipping and receiving, data entry, filing, opening/closing store, clerical, maintenance of store appearance, and updating promotional materials.
Supervising Cashier, Chevron
July 2000- April 2002
Duties Included; Supervising, customer service, cashiering, daily fuel and monthly store inventories, purchasing, training, cash handling (including daily bank deposits), clerical, data entry, receiving, opening/closing store, stocking, maintaining store appearance, car washing, and maintenance of various machines.
Supervisor, Pizza Villa
July 1995- August 1998
Supervising for this award-winning restaurant included customer service, producing high quality products, training, receiving, taking phone orders, routing delivery drivers, cashiering, equipment set-up, operating expensive machinery, preparing food products, stocking, opening/closing store, and maintaining store appearance.
Independence High School - Merced, Ca
¨ Graduated in 1996, Diploma
Merced Community College - Merced, Ca
¨ Continuing Education, Classes in Business Management/Administration
SUMMARY OF QUALIFICATIONS
A versatile and skilled property management professional for two and a half years, during which I gained excellent hands-on experience in developing and improving occupancy in a very challenging market. An assertive manager with outstanding interpersonal, communications, negotiation and people management skills which I have utilized in both rental property and retail sales environments. Exceptional leadership, organizational, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.
Additional skills include:
Customer Service: Building rapport, managing critical customer accounts, problem-solving customer issues
Technology: Highly computer literate, Microsoft Word, Microsoft Excel, Microsoft Outlook, Publisher, Windows 2000/XP, troubleshooting, fax & copier, 40 wpm typing, 10 key
Office: Filing, organizing, implementing processes
Sales: Marketing, contract negotiations, meeting quotas, closing, competitive outlook
Management: Self-managing, project management, prioritizing, delegating responsibility, identifying opportunities to achieve company objectives, creative conflict resolution
Increased occupancy from 83% to 100%, with a waiting list, within 3 months of hire in 2005 with Maxwell Enterprises.
Decreased outbound collections approximately 50% by 2006 with Maxwell Enterprises.
Reduced expenditures to stay under budget increasing overall company profits.
Introduced a one-year lease option decreasing overall vacancy and turn-over.
Reduced evictions overall by 60%.
Initiated upgrading and renovations which prevented closure of some facilites and increased property interest.
Detected the need for various documents and created such which are now used throughout the company.
Replaced property maintenance personel which increased turn-over time by approximately 75%.
Revised bookeeping procedures and policies as to create monthly sales reports and accurate inventory tracking which increased profits in 2002 with Tony's Cellular.
Created new marketing strategies resulting in increased sales and brand knowledge while at Tony's Cellular.
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