system analyst implementation engineer - Computer Software Programming
system analyst implementation engineer - Computer Software Programming
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system analyst/implementation engineer Resume


Desired Industry: Computer Software/Programming SpiderID: 16231
Desired Job Location: atlanta, Georgia Date Posted: 10/10/2007
Type of Position: Full-Time Permanent Availability Date: 10/22/07
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate:


Objective:
To secure a professional commitment to a work environment conducive to utilizing corporate experience in the area of software implementation/training, networking, or data installation/configuration


Experience:
PROFESSIONAL EXPERIENCE:

SYSTEM ANALYST II, Confidential, Duluth, GA 2006 – Present
• Traveled to US school districts and installed proprietary software (Point of Sale) & Back Office (Inventory) for customers
• Coordinated software project rolling out large scale school districts in Kansas City, Mo; Pinellas County, FL; San Antonio, TX.
• Mentored Systems Analysts and helped create and maintained technology standards and policies.
• Performed equipment configuration and installation (Dell, IBM Surepos, etc.)
• Installed OS software (Windows Server 2000 /Workstation OS)
• Identified and documented standards for stable, secure, compliant and optimum operation and availability of the servers, server-based applications, systems and services
• Configured LAN (local area network) connectivity(used TCP/IP)
• Worked with SQL to maintain, restore, backup, and query databases on site and in troubleshooting
• Resolved technical support cases
• Facilitated meetings and trained Cashiers, Managers, and Nutrition Directors

PRODUCT ANALYST/TECH SUPPORT, Confidential, Marietta, GA 2000 -2006
• Coordinated & Managed HL7 Interface Projects (Export/Import) with Third Party Vendors contributing to the company’s successful integration into EMR (Emergency Medical Records) markets
• Spearheaded product specifications for enhancement of interface functionality and bug free software upgrades
• Served as initial point of contact for Network/Application related problems for 400-user environment and Diagnosed Bandwidth connectivity issues for optimal network performance
• Earned a reputation for quickly responding to trouble tickets, prioritizing user requests, and resolving complex issues successfully without escalating to higher Tier
• Performed training of Java product for medical offices and universities maximizing product knowledge competency for end users
• Assisted clientele with the medical billing process of claims transmission, clinical analysis, and financial reporting which contributed to increased referrals

NATIONAL TECHNOLOGY INSTRUCTOR, Confidential, Dallas, TX 1999 -2000
• Contracted to implement a basic LAN user system conversion for Social Security Administration offices to maintain oversight of fiscal controls, staff, and customer support functions
• Prepared curricula and taught application courses such as Windows NT Explorer, word processing, and MS Exchange in a classroom setting that enhanced interoffice communications
• Resolved customer issues regarding standard software usage questions successfully


Education:
EDUCATION AND CREDENTIALS:
Bachelor of Business Administration, Finance
Georgia State University
A+ Certificate, Computer Hardware & Software
Clayton State University


Affiliations:
PROFESSIONAL AFFILIATIONS:
Member- Literacy Volunteers of Atlanta
Member- Fledglings Mentoring Program of Atlanta


Skills:
TECHNICAL SKILLS:
Database Systems : SQL Server 2005, MS Access, Fox Pro
Language: HTML, JavaScript
OS: MS-DOS, Windows Server 2003, Win 98,2000,NT, XP; Mac OS X
Network: TCP/IP, LAN/WAN, Wireless Routers, Installations & Configurations
Tools: Remote Desktop , Go-To- Assist, PC Anywhere, VNC (Virtual Network Connection), Terminal Server, WebEx
Software/New Media: Microsoft Office Suite , Adobe Photoshop, Dream weaver, Fireworks, Flash, FrontPage, Clientele, Adobe Acrobat
Other: Customer Service, Project Management, Training, Database Testing, TYPE 50 WPM


Reference:
Available upon request.


Candidate Contact Information:
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