Data Entry - Part Time Resume Search
Data Entry - Part Time Resume Search
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Data Entry Resume


Desired Industry: Part Time SpiderID: 16050
Desired Job Location: Chino Hills, California Date Posted: 10/3/2007
Type of Position: Part-Time Permanent Availability Date: 100307
Desired Wage: 15000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: MBA Willing to Relocate: Undecided


Objective:
To obtain a part time position from home


Experience:
Pasco Doors-California
06/05/05-Present
Credit Manager

•Prepare, monitor, and maintain computerized accounts payables and receivables.
•Verify accuracy of purchase orders and invoices.
•Resolve problem areas, by finding a resolution to the issues.
•Implemented the billing system to maintain cordial relations with clients (online bill pay).
•Bank deposits.
•Create customer invoices.
•Effective with collecting on past due invoices, by making appropriate recommendation.
•Prepare conditional and unconditional releases (progressing billing or final billing), when needed.
•Some marketing; Identifying target audience and branding products and service.
•Make appropriate recommendation in scope of authority on past due commercial accounts.


American Honda Motors/Acclaim Solution-California
06/2004-10/2004
Administrative/Customer Service (Call Center)

Create cases for product updates, recalls and follow up on product complaints from customers.
•Locate resources for issues and design the best resolution too the issues.


General Motors Accepting Corporation-California/Michigan
11/1995-06/2004
Leasing/Retail Administrative/ Customer Service Supervisor (Call Center)

•Responsible for the supervision of a staff of fifteen customer service representative.
•Evaluate the existing customer service strategy and Identified areas of opportunity and improvements.
•Manage service quality, technical infrastructure, and provide customer information as needed.
•Developed and maintained specific metrics to measure each representative’s performance and identified opportunities to improve service and the overall profitability of the company.
•Research to from resolutions to customers related issues and interfaced with senior management.
•Make appropriate recommendation in scope of authority on past due accounts (lease/retail auto loans-collections). Follow up, on leases at maturity.
•Train/mentor new employees.
•Created reports and graphs for calls, and calls times for a given time period.
•Maintain employee’s schedules and performance review.
•Assisted in the development of new policies and procedures.
•Managed a high-volume workload within a deadline-driven environment.
•Resolved an average of 550 inquires in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

Olympic Personnel-California
10/1992-11/1995
General office administrative

Assist varies companies with general office duties.

CNA Insurance-California
2/1990-10/1992
Customer service specialist

•Assist customer with commercial /personal lines insurance, and worker compensation.
•Setup claims, and process rimbursement checks.



Education:
University of Phoenix, California
Completing Master of Business Administrator
University of Phoenix, California
Bachelor’s Degree; Business Management
Phillips Jr. College, California
Associate Degree; Accounting


Skills:
Microsoft word, Excel, Power point, Project management, Quick Books, EDSNET and SAWIN data service


Reference:
Available upon request.


Candidate Contact Information:
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