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Senior HR Resume

Desired Industry: Executive SpiderID: 15025
Desired Job Location: hudson, Ohio Date Posted: 8/24/2007
Type of Position: Full-Time Permanent Availability Date: 9/1/07
Desired Wage: 90000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: No

To obtain a Senior HR position in a growing company with a combination of strategic and tactical work.

Walker-Plank HR Consulting

Responsible for all aspects of a Human Resources Consulting firm. Responsible for client development, program development and operational duties, service provision, planning, policy and procedure development, incorporation, etc. Clientele is predominantly in construction, manufacturing, non-profit and health care with emphasis on growing entrepreneurs.

(2006 to 2007)
Equity Consultants, Inc.

Responsible for planning, developing, executing all HR functions for a multi-state mortgage company that is INC. 500, Entrepreneur Magazine (Top 100), and Northcoast 99. Responsible for creating and implementing first strategic planning and budget process by planning, facilitating and executing a retreat in Las Vegas. Created and implemented first job descriptions and performance evaluations. Utilized internal television station as a method of broadcasting sales goals and achievements and primary employee communication.
Planned and implemented monthly employee meetings in venues like Whirlybird, outdoor picnics, and the Hilton. Coached and trained Directors on performance management, interviewing skills, disciplinary action and other HR areas. Audited HR practices upon initiation and made changes to bring the company into compliance. Saved almost $200,000 in HR expenses in the first year. Purchased HRIS, supervised HR Manager who supervised all support staff. Responsible for reviewing and approving all external communications.

HR Department Unlimited

Responsible for all aspects of a start up Human Resources Consulting firm in partnership with the members of a labor law firm. Responsible for all operational duties, service provision, planning, policy and procedure development, incorporation, etc. The HR Department Unlimited provides small businesses with the resources and knowledge they need to create and support the very best workforce possible including drug free workplace and other BWC programs. HR Department Unlimited is based on membership in order to maximize efficiency and effectiveness and minimize cost. Clientele is predominantly in construction, manufacturing, non-profit and health care.

CEO (2000 to 2002)
Human Resource Alliance

Responsible for all aspects of project management for a start up of a trade association of non-profit residential providers for the purpose of sharing human resource consultation. Facilitated the development of the group and worked on grants to fund the initiative. Provided support and research on recruitment and retention as part of a two year grant funded project. Responsible for project management for an executive group, human resources group and individual agency teams.

Responsible for reporting on grant, data collection, and planning. The focus of the grant was a study of recruitment and retention of front line workers in Cuyahoga County.

CEO (1996 to 2000)
Crest Network

Responsible for the start-up and project management of a statewide trade association for companies in a human service field. Conducted strategic planning, marketing, product development, sales, and budgeting. The network began with 5 local providers and is now a statewide network doing $70 million dollars worth of business in Ohio. Responsible for the development and implementation of best practices sharing including state-wide conferences, a website, a fax-back service and committees. Responsible for the development of provider marketing strategies including consumer satisfaction surveys, benchmarking, publications and care management tools. Responsible for initiating the replication of a national recruitment and retention study. Responsible for creating and implementing a number of cost-savings programs including telephone service, self-funded/ bonded unemployment, utilities, and EAP.

W.G. Nord Mental Health Center

Responsible for all aspects of Human Resources Department in a multi-disciplinary professional organization including, policy and procedures, Hiring and Employee Relations, job evaluation and compensation, annual personnel budget of 7.5 million, agency budget of $12 million. Chaired the personnel committee of the Board of Trustees, conducted strategic planning, and did organizational development.

At the Nord Center, I provided leadership to a strategic planning process for a major reorganization around managed care issues resulting in the development of a radically different table of organization. I was responsible for the project management of the development and implementation of an ASO (Administrative Services Organization). I worked on the development of the North Harbor Network, which is a network of mental health providers who jointly contract.

Source One Employee Assistance Program
W.G. Nord Mental Health Center
Responsible for strategic planning, marketing, product development, sales, and budget for an Employee Assistance Program covering 5000 lives. Supervise EAP employees and contractors, develop new business, set rates, and develop systems for tracking utilization and quality assurance.

M.R. Plank Construction Company

Responsible for assisting in the development of a new home improvement company. Assisted with and initiated start-up activities including marketing, contracts, banking, financing, systems development. Provided project management for all IS functions, website, marketing, and systems development. Responsible for accounts payable, business records, accounting information, and customer tracking. Dealt with trade shows, Better Business Bureau, advertising, and trade associations. Contracted for the development and initiation of an information system as the business grew. Responsible for purchasing, managing and accounts payable for rental property. Business has grown from $100,000 gross to close to $2,000,000 gross in 13 years.

Siffrin Residential Association

Was acting Program Director in addition to Director of Human Resources for six months early in my tenure. Following that, I was responsible for all aspects of Human Resources Department for a large community residential services agency providing residential and support services to Stark, Summit and Mahoning Counties. Responsible for strategic planning, human resources forecasting, policy and procedures, hiring and employee relations, job evaluation, compensation, salary and wage systems benefit plans and HRIS.

Hope Homes

Responsible for administrating residential services for Ohio. Directed all personnel, training, programming, and planning. Responsible for budget, policy and procedures, human resources and all other organizational activities. Participated in fund-raising and public relations. Wrote bid specifications and contracted for major improvements.

Master Degree in Adult Education, BS in Sociology


Leadership Provide Organizational Development leadership, guide and facilitate strategic planning, led the development of a culture of personal responsibility. Conduct and correct HR Audit resulting in improved risk management and cost savings.
Performance Management Create and implement performance management systems including the metrics, compensation, and policies. Continuous improvement of this infrastructure.
Recruitment and Retention Conducted 2 year study on recruitment/ retention and developed effective strategies that resulted in an increased length of stay and decreased turnover.
Project Management Initiate, facilitate and implement major projects including HRIS, health care adaptations to managed care, compensation system shifts, and anti-union campaigns.
Communications - Strong written, verbal and electronic communications skills. I have been described by management and employees as having an "X" factor that assures my success as a leader or a partner.
Industry Experience - Significant experience in consulting, manufacturing, health care, construction, and non-profit. Some experience in financial services, food service and retail.

Additional Information:

Professional in Human Resources (PHR)- 1993
Ohio Licensed Social Worker (2005)
Substance Abuse Professional (2004)

Available upon request.

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