Executive Management, CEO, Partner Resume
|Desired Industry: Executive
|Desired Job Location: Waldwick, New Jersey
||Date Posted: 8/21/2007
|Type of Position: Full-Time Permanent
||Availability Date: 2 weeks
|Desired Wage: 200,0 k, 20.0 k
||U.S. Work Authorization: Yes
|Job Level: Executive (President, VP, CEO)
||Willing to Travel: Yes, More Than 75%
|Highest Degree Attained: MBA
||Willing to Relocate: Yes
SME-Seasoned Executive Mgt Consultant
Comfortable dealing with advising coaching COB Board Members C Level
Seasoned researching Strategic Best Practices Conceptualization through field research data mining, demographic analysis market sensitivity trend analysis market segmentation,
Develop, design, test, deploy, rollout Marketing, Sales Programs
Designed to support Lean Financial Services,
Know Thy Customer, Customer Care, Increased Market Share, Increased Customer Profitability ROI, ROA per Acct
Strategic Advisory, Transformation for Multi-National, Financial Services
Enhanced Market penetration via strategic alliances, complementary products services, M&A
Pre & Post M&A Audits, Reviews, Recommendations, Implementations
Completed Phase I International Lean Financial Services, Transformation, Rightsizing, Assignment Istanbul, Turkey
Realignment of Branch Ops & Regional Ops
BPR, Redesign of Marketing, Sales, Financial Product Services, Delivery to Customer Base
Improved Customer Profitability via PRG-Peppers & Rogers 1:1 Marketing, Sales, Services, Customer Delivery Methods Procedures
PRG-Peppers & Rogers Group of Bahrain, Turkey, IBM ISB 4th Largest Bank 900+ Branch Network, 17 Regions in Turkey
Researched, Audited, Reviewed US European, EU Best Practices, SLA's, KPI's, RE's, WBS across multiple work streams.
Developed seasonal Forecasting, Line Balancing of staffing to work ratio's by Industry, Region, Branch, Customer Base, Income Streams, Profitability, Zip-Code Analysis Standardization via WBS
Redesigned, Realigned Internal Branch work streams, via SLA's, KPI's, RE's, against customer based demographics.
Improved customer support for Corporate, Commercial, Wholesale, International, High Net Worth Individuals, Mid-Level, bank customers
With PRG's 1:1 Marketing, Sales, methods, procedures, cross-training, realignment of staff work ratios to customer base, customer revenue streams, multi-functional staff.
30 years Domestic International Management Public Private Sectors
Austin College-BA-International Mgt
NYU-Wagner Grad School-MPA-International Mgt
International Banking Finance
ATT IT/Telephony Intl Call Centers
FMS-Fuel Mgt Systems
Transportation-Sea, Land, Air
Peppers & Rogers, LLC. 1:1 Marketing Sales
IT/Telephony Internatioanl Call Centers
Dual Citizen US French carry both passports able to work in any EU country with French EU passport
Speak english, French understand Spanish,Italian, read German
Available upon request.
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