Director, Management . Resume
|Desired Industry: Executive
|Desired Job Location: Wilmington, North Carolina
||Date Posted: 8/6/2007
|Type of Position: Full-Time Permanent
||Availability Date: 06/09/2007
|Desired Wage: 84000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Bachelors
||Willing to Relocate: No
Director, Management .
Coastal Companion Care LLC, Southport, NC 2004 ¡V Present
A full service provider of senior care which offers an alternative to assisted living and allows seniors to maintain life style independence.
Co-founder / Director of Operations
In charge of all operations initiatives for this senior citizen in-home care business, including start-up, financial analysis, budgeting, strategic planning, quality standards, business plan development, marketing, and staffing; manage a staff of 30 bonded, insured, and trained in-home care providers.
„X Grew business from start-up operations, tripling billable hours within two years in the highly-competitive home care market.
„X Continually analyze client feedback to streamline operations, maximize the client experience, and improve service offerings.
„X Develop and foster strategic community relationships to provide growth opportunities and create a market advantage.
Misys Health Care Systems PLC, Raleigh, NC 1989 ¡V 2004
A division of Misys PLC, Misys develops and supports reliable, easy-to-use technology-based turnkey solutions and services to more than 110,000 physicians in 18,000 plus practice locations, hospitals, and home care providers.
Strategic Sourcing Senior Team Member, 2001 ¡V 2004
Provided strategic sourcing analysis and category/supplier management services for a range of spending categories in support of customer base; created sourcing models to drive savings across categories as well as managing ongoing supplier/vendor relationships.
„X Conceptualized, developed and implemented a product bundling initiative which repackaged hardware equipment as ¡§kits¡¨ inclusive of all cables, parts and equipment. This bundling approach added value to the customers and stemmed the computer hardware profit margin erosion.
„X Identified initiatives to decrease corporate overhead and increase product margins through in-depth spend and product margin analysis.
HAL MAHLER Page Two
„X Managed all aspects of the contract bidding process for a $20 million product transition from IBM to Dell.
„X Limited the commercial risk and created a market advantage for Misys Healthcare by negotiating, leveraging and aggregating supplier contracts.
„X Served as the Contract Compliance Manager for the identification and review of all embedded third party software.
„X Launched a web-based product pricing effort to create a standardized and supportable pricing model.
„X Utilized system configurations and a configuration modification process to create product quality control standards.
„X Designed and implemented internal-use accounting system software modules which tracked changes in product sales and profitability and was used for strategic planning and financial analysis.
Purchasing Manager, 1996 ¡V 2001
Managed the purchase, tracking, inventory control, and returns of a purchasing team controlling an annual spend of $45 million; negotiated supplier/vendor contracts; led five direct reports.
„X Developed and managed inter-departmental quality control standards to ensure 100% on-time product delivery and customer satisfaction.
„X Implemented an internal spend authorization matrix and reporting system to control spending and provide real-time departmental budget analysis.
„X Exploited new technology to develop and introduce a new system which streamlined inventory and delivery schedules by linking customers, suppliers, and the company via a centralized connection. This initiative decreased inventory levels by 15%.
„X Designed an internal-use purchasing tool to analyze historical data and confirm client installation dates. Personally mapped processes and worked with programmers to create customized software.
„X Chaired the New Product Committee comprised of cross-functional departments to assess and review possible new vendor products for introduction into the company; managed the introduction of approved components.
„X Spearheaded the implementation of an inter-departmental contract review process to maximize quarterly budget objectives.
Integration Center Manager, 1989¡V1996
Managed this nationwide parts distribution network for the logistic support of 5000 computer systems. Led operations of this customer satisfaction-oriented integration distribution center; managed a team of 18.
„X Designed and managed this distribution network during a period of unprecedented corporate growth with annual corporate revenues increasing from $6 million to $150 million.
„X Decreased company investment in parts by $250,000 while simultaneously increasing on-time deliveries by combining internal resources and outsourced depots.
„X Implemented product quality control standards and feedback mechanisms for on-time deliveries and computer system reliability.
„X Negotiated new air freight contracts creating a 99% on-time system delivery record while cutting shipping cost by 10%.
„X Consistently met company budget objectives.
Prior experience in the United States Air Force specializing in computer science and operations; maintained a Top Secret Security Clearance.
EDUCATION & TRAINING
University of North Carolina ¡V Chapel Hill, Chapel Hill, NC
Bachelor of Arts Degree in History, 1982
Completed various professional training seminars and workshops on topics such as Enlightened Leadership, Successful Negotiation, Effective Leadership, and Time Management
Director, Management .
A senior position in operations management utilizing 23 years experience in product delivery models, process quality controls, purchasing, logistics, inventory control, strategic sourcing, leveraging long-term relationships, contract management, staff development, team management, customer satisfaction, internal process and control systems improvement and development, profit and cost analysis, budgeting, forecasting, new product introduction, cost reduction initiatives, commercial risk.
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