User Support Technician job Burnaby British Columbia
User Support Technician job Burnaby British Columbia
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User Support Technician Job

Employer Name: LifeTec Construction group SpiderID: 9324271
Location: Burnaby, British Columbia Date Posted: 1/23/2020
Wage: $32.00 per hour Category: Manufacturing
Job Code: 2282
Number Of Openings: 1

Job Description:
JOB TITLE: User Support Technician (NOC: 2282)

WORK LOCATION: Unit 103: 3750 North Fraser Way, Burnaby BC V5J 5E9

HOURLY WAGE RATE: $ 32.00 per hour (40 hours per week)

OVERTIME: $ 48.00 per hour after 40 hours of work per week

WORK HOURS: 8 hours per day (40 hours per week)

DURATION OF EMPLOYMENT: Two Years (24 months)

TERMS OF EMPLOYMENT: Permanent, full-time, indeterminate

RENUMERATION: 4% vacation pay

Main Duties:

Communicate electronically and in person with computer users experiencing difficulties to determine and document the problems experienced.

Consult user guides, technical manuals and other documents to research and implement solutions.

Emulate or reproduce technical problems encountered by users.

Provide advice and training to users in response to identified difficulties.

Provide business systems, network and internet support to users in response to identified difficulties.

May supervise other technical support workers in the group.

Interested applicants please email your resume at

Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Krishna Jolliffe Company Type:
City: Burnaby
State: British Columbia
Zip: V5J5G1

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