Travel Branch Manager job Richmond British Columbia
Travel Branch Manager job Richmond British Columbia
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Travel Branch Manager Job

Employer Name: Just Go Travel Ltd. SpiderID: 9318239
Location: Richmond, British Columbia Date Posted: 1/21/2020
Wage: $32.00 per hour Category: Travel Agent
Job Code:
Number Of Openings: 1

Job Description:
Language of Work: English and Mandarin
Please contact via email:

We are offering an exciting opportunity for the position of Travel Branch Manager to join our team and manage our successful travel store in Richmond, BC. As the leader of our retail store, you will be responsible for the financial success of the store, and maximizing sales and profitability by identifying and delivering on opportunities for growth, develop and execute the store’s annual business plan and be involved in the hiring and retaining of staffs.

Job Duties:
1. Execute the store operation procedure and annual business plan, and direct the branch to achieve all brand, performance and behavior standards, also exceed sales targets whilst helping to grow the brand in the surrounding areas
2. Partner with the Director to research, analyze and execute the store product and service options based on factors of partner company(wholesale vendor) communication and cooperation, market trends, corporate and group customer demand and more
3. Use sales and marketing skills to determine marketing strategies, prepare marketing materials, determine potential markets and conduct continuous marketing activity evaluation and adjusting
4. Drive the company’s brand loyalty through demonstrating sales leadership, coaching and evaluating the customer experience; address customer complaints and provide solutions timely and professionally
5. Direct the daily operation of the store by establishing staff schedules and work plans, delegating staff responsibilities and evaluating staff performance
6. Recruit, hire, develop and retain top talents for the store, train new staffs and continuously develop existing staffs
7. Build and maintain strategic ties with the local industry and community, as well as network with existing and potential key corporate & group customers in order to establish long-term relationships and identify business opportunities

Job Requirements:
1. A college diploma in tourism, business management field is required
2. Minimum 3 years of management experience at a travel agency company is required
3. Excellent written and verbal communication skills in Mandarin is a strong asset
4. Proven sales or marketing abilities and experience is a strong asset
5. Ability to develop footfall for the store and increase local awareness of the brand
6. Strong customer-focused service skills and ability to work well within a team
7. Strong leadership and team-building skills

Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Other
Overnight Travel:
Vacation Time:

Company Profile:
As a well-known travel agency that has been serving the local community for over 10 years, Just Go Travel Ltd. is passionate about offering our customers a pleasant and memorable journey – whether they are travelling abroad or domestic. The retail store of Just Go Travel Ltd. is located in the heart of downtown Richmond, BC, providing a wide range of domestic and international travel services and products that are easily accessible in person, on the phone or through our WeChat account online.

Contact Information:
Contact Name: Ting Yao Company Type: Employer
Company: Just Go Travel Ltd. Phone:
Street: 1115-4540 No 3 Rd Fax:
City: Richmond
State: British Columbia
Zip: V6X 4E4

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