Field Service Technician (IT Experience Preferred) job Ottawa Ontario
Field Service Technician (IT Experience Preferred) job Ottawa Ontario
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Field Service Technician (IT Experience Preferred) Job

Employer Name: AM/PM Service SpiderID: 9317527
Location: Ottawa, Ontario Date Posted: 1/21/2020
Wage: To be discussed Category: Computer Hardware
Job Code:
Number Of Openings: 1

Job Description:
AM/PM Service® is an award winning Point of Sale (POS) company with over 30 years of experience in the industry. We are one of North America’s largest independent POS Solution providers. Our passion to make a difference has only grown over the years. We care to create a complexity free environment for every vertical we serve with our dedicated 24/7 customer support and customizable solutions. Learn more about us on our company website:

As serious as we take our business, we strive to make our workplace just as fun. This is because we value what it means to have an immensely talented, driven and smart team.

What We Offer

•A fun, supportive and professional work environment
•Competitive salary and benefits package
•Opportunities to grow
•Travel opportunities around North America
•And more……

We are currently looking for a full-time Field Service Technician to join our team, starting immediately.

Position Summary

The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment and peripherals for AM/PM Systems’ customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.

Main Responsibilities

•Break / fix service of a wide variety of POS equipment, ATMs, as well as PC’s, printers, routers as well as a variety of other electronic peripherals
•New system refreshes
•Install, Moves, Adds, Changes (IMAC) procedure
•Manage work orders to meet customers service level agreements

The successful candidate will be required to complete a background check prior to commencing work.

***LMIA (LMO) or OINP sponsorship is not available for this position.***

If you are interested in joining our team, please e-mail your resume and cover letter to, noting “Field Service Technician_ON” in the subject line.

We would like to thank all applicants who applied, however, only those short-listed will be contacted for next steps. No phone calls please.

Job Requirements:

•PC repair skills
•A+ Certification an asset
•ATM Experience an asset
•Ability to logically troubleshoot equipment
•Good mechanical skills
•Good communication skills
•Self-motivated is a must
•Valid Driver’s license and a reliable vehicle
•Ability to follow directions to completion and pay close attention to details
•Ability to accurately read and complete forms
•Willingness to travel to customer sites on a regular basis

Job Criteria:
Start Date: Immediate
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: 25-50%
Vacation Time: 2 weeks / year

Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Company Profile:
AM/PM Service is a full service Point of Sales (POS) Solutions provider offering complete POS Systems in POS hardware, POS software, third party services, training, installation, help desk support, depot service and technical support. As one of North America’s largest independent POS Systems value added reseller (VAR), AM/PM offers true coast to coast 24/7 service coverage, serving thousands of customers in the grocery, retail, restaurant, hospitality, convenience store and fuel industries.

Contact Information:
Contact Name: Selina Ma Company Type:
Company: AM/PM Service
City: Port Coquitlam
State: British Columbia
Zip: V3B 0M2
Web Site:

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