Retail Associate job Bakersfield, CA California
Retail Associate job Bakersfield, CA California
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Retail Associate Job



Employer Name: Ross Stores SpiderID: 9158222
Location: Bakersfield, CA, California Date Posted: 11/27/2019
Wage: 35,500 Category: Executive
Job Code: 34890876

Job Description:
GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Maintains a professional appearance, and adheres to the Company dress code at all times.
• Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
• Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
• Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
• As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
• Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
• Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
• Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.


Job Requirements:
Welcome to Ross Dress for Less

Since 1982, our focus has been on bringing our customers a constant stream of high quality department and specialty store brands at extraordinary savings a.k.a. bargains, while providing an easy, fun and organized shopping experience.

So what’s our secret?
The Power of Saving

We’re big—as the nation’s largest off-price retail chain, we have a great deal of purchasing power.

We’re savvy—our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals!

We believe in “no frills”—no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers.

We love new buys—we keep it simple so we can get the great buys into our stores quickly which means almost every day!


Job Criteria:
Start Date: 1-12-2019
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: High School
Overnight Travel:
Vacation Time: Less Than 2 weeks / year


Job Benefits:
Health/Dental Benefits, Retirement Benefits

Company Profile:
Welcome to Ross Dress for Less

Since 1982, our focus has been on bringing our customers a constant stream of high quality department and specialty store brands at extraordinary savings a.k.a. bargains, while providing an easy, fun and organized shopping experience.

So what’s our secret?


Contact Information:
Contact Name: Alejai Stokes Company Type: Other
Company: Ross Stores
City: Bakersfield, CA
State: California
Zip: 93309

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