Application Support Specialist job Miami Florida
Application Support Specialist job Miami Florida
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Application Support Specialist Job



Employer Name: SpiderID: 9066428
Location: Miami, Florida Date Posted: 10/25/2019
Wage: Negotiable Category: Information Technology
Job Code: R100036048

Job Description:

1. Provides assistance to end-users to resolve software, and network problems.
2. Creates reports, tracks trend data, and designs websites.
3. Assigns and maintains user access to software.
4. Troubleshoots software and mobile data computer problems.
5. Writes reports collecting information from department database resources for various computer systems.
6. Trains users on the use of software.
7. Corrects data-entry errors and performs routine maintenance.
8. Acts as a liaison between the Information technology department and vendors.
9. Develops worksheets and other items for users.
10. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.


Education:
Associate's Degree in relevant field required

Certification and Licensing:
Certification in relevant specialty or field

Experience:
Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:
* Proficiency in computer software (i.e. Microsoft Office).
* Skill in completing assignments accurately and with attention to detail.
* Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
* Ability to process and handle confidential information with discretion.
* Ability to work evenings, nights, and weekends as necessary.
* Commitment to the University's core values.
* Ability to work independently and/or in a collaborative environment.



A candidate with the following skills is preferred:



  • Familiarity with Salesforce platform

  • Experience with software development testing, including quality assurance, user acceptance testing, and end-to-end

  • Exposure to data cleansing and data management of records

  • Experience with creating software documentation for various audiences

  • Experience with gathering requirements for software development






PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT

The following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

Environmental Dimension

Never

Conditions of extreme heat or extreme cold

X

Wet/Humid conditions

X

Fumes/Dust/Dirt/Smoke

X

Confined areas

X

High places

X

Equipment in motion

X

High noise levels

X

Environmental hazards

X

Exposure to TB

X

Exposure to Blood-borne Pathogens

X

Exposure to Radiant Energy

X

Outdoor/Exposed areas

X



Equipment Used

Never

Operate vehicles (Select Vehicle)

X

Use hand tools

X

Use power tools

X



Physical Requirements



Occasionally

Standing

Walking



Frequently

Constantly

Sitting

Never

Stooping/Climbing

Carrying

Kneeling

Crouching

Bending

Crawling

Reaching

Handling



Sensory Requirements

Never

Peripheral

Feeling

Smelling

Occasionally

Depth Perception

Color Vision

Frequently

Concentration

Talking

Constantly

Vision

Use of keyboard or touchscreen

Vision Type
Near


The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.




Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: University of Miami Health System Company Type:
Company: University of Miami Health System
City:
State:
Zip:

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