Insight Analyst job Woodland Hills California
Insight Analyst job Woodland Hills California
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Insight Analyst Job



Employer Name: SpiderID: 8876499
Location: Woodland Hills, California Date Posted: 8/15/2019
Wage: Negotiable Category: Information Technology
Job Code: JR1902156

Job Description:

Insight Analyst


Your future team

Life and Retirement is a unique franchise that brings together a broad portfolio of life insurance, retirement and institutional products offered through an extensive, multichannel distribution network. It holds long-standing, leading market positions in many of the markets it serves in the U.S. With its strong capital position, customer-focused service, breadth of product expertise and deep distribution relationships across multiple channels, Life and Retirement is well positioned to serve growing market needs.

Your contribution at AIG

As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.



Job details:



This is a new position within one of AIG's largest businesses. We are hiring this role to generate greater evidence-based insights across AIG Individual Retirement and to help balance the art of decision-making with science. Our plan leverages data, customer insights, and direct feedback about our clients' experiences to improve our business strategies, systems and processes to drive customer loyalty. Customer-oriented loyalty leaders across a wide range of businesses grow faster and enjoy lower costs. By one measure, loyalty leaders grow twice as fast and hold a 15 percent cost advantage. In the insurance industry, they also experience superior profitability.



We are seeking a thought leader responsible for supporting efforts to develop an in-depth understanding of our Customers (including policyholders, Financial Advisor and Distribution partners), and drive/produce key analysis.

The Senior Insight Analyst will be responsible for:



  • Extract, clean, and manipulate large datasets (structured and unstructured) for analysis.

  • Developing an in-depth understanding of customer needs and desires through the use of data and survey tools

  • Synthesizing findings and influencing strategic direction and tactical decisions for products, distribution channels, and other key business decisions

    • Perform and model customer segmentation

    • Create loyalty economics model

    • Improve the understanding the impact of AIG actions on customers and related business outcomes



  • Communicate (written and verbal) insights from quantitative analyses to technical and non-technical audiences.




The ideal candidate should have:



  • Capability to lead complex substantive analysis, including statistical models on large data sets

  • Strong critical thinker

  • Strong quantitative analysis skills

  • Ability to extract, clean, and manipulate large structured datasets for statistical analysis

  • Machine learning experience preferred but not required

  • Demonstrated success in articulating actionable insights from multiple sources beyond primary research (e.g., internal and external data and information), to make recommendations and drive business impact

  • Must be experienced in the application of advanced research design, appropriate methodologies, and demonstrable results applying research results to business issues

  • Strong communication skills including outstanding presentation skills, including presenting technical concepts to non- technical audiences

  • Self-starter who can manage multiple initiatives from beginning to end with minimal supervision.

  • Demonstrates proficiency in programming languages such as R or Python

  • Experience in visualizations for business stakeholders using a variety of visualization tools

  • Extensive experience in integrating and harnessing data from multiple sources

  • Experience at a multi-channel company, with familiarity in multiple channels of distribution.

  • Entrepreneurial spirit. Ability to creatively and independently design insights-gathering programs that draw on both qualitative and quantitative methods

  • Willing and able to adjust to multiple demands, shifting priorities, and rapid change

  • Ability to multi task and work well under pressure, to identify issues and work to resolve them in partnership with business leaders

  • Experience working in the Insurance, Financial Services, Consumer Products industry or significant experience consulting with a major firm. Insurance and/or Retirement/Investments industry experience a plus.





About AIG


American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.


Join our Talent Network at http://www.aig.com/careers/life-at-aig/join-the-talent-network. Additional information about AIG can be found at www.aig.com and http:// www.aig.com/strategyupdate | YouTube: http://www.youtube.com/aig | Twitter: @AIGinsurance | LinkedIn: http://www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.




Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: AIG Company Type:
Company: AIG
City:
State:
Zip:

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